Image Beauty

I believe that this site may have changed hands over the last few years, and I can say that my last two transactions were fantastic. Last year I ordered enough of one product to qualify for free shipping. The owner (or whoever) informed me right away that there wasn't sufficient inventory, gave me the partial refund right at the transaction and allowed the free shipping anyway. I spoke to him briefly and he was courteous and very professional.

In my second transaction, which took place 2 weeks ago, I was very happy to find a product that hadn't been available anywhere on the web for more than a year. I thought the manufacturer discontinued it. DiscountBeautyCenter, aka Image Beauty (the name given on the home page; it is also the name used on the shipping), had it in stock and was charging a very reasonable price for it. They promised delivery within 2 weeks and it arrived early.

Image Beauty, you are among the best in my books!

Image Beauty Review

PRO:
Discontinued Items I Can't Find Elsewhere

I've shopped at Image Beauty online a few times because I have had difficulty sourcing particular products (long discontinued nail products that pretty much cannot be obtained unless 3rd-party retailers happen to have "new/old-stock" at their disposal). For that reason, I think they are great! Prices are the same as I've seen at any Target, CVS, Walmart, other Beauty Supply retailers, Salons, etc. They offer frequent 15%-off store-wide coupons.

PRO:
Easy Online Order and Swift Ship

I've received my orders within a week, packaged securely, with a detailed packing list. The order confirmation is sent immediately, which includes the tracking number and detailed delivery updates. Some online retailers don't bother to add a packing slip and appropriate padding/bubble wrap to secure items (and some don't even provide tracking) but Image Beauty pays attention to these important details.

PRO:
PayPal Purchase Option Available

Always pay with PayPal or Amazon Pay, people - either will fight the battle for you should there be an issue. I haven't had any real issues with Image Beauty but you never know.

PRO:
Easy CONTACT US

It's always a good sign when an online retailer has several ways to contact them for order and product support, returns, etc. US-based toll-free number, email, and physical address listed.

CON:
No Super-Wide Selection and/or Availability

Not ALL items I want are available. The only downfall is that Image Beauty doesn't carry everything on my list. There isn't a massive, super-wide selection (they may carry some items, but not in all colors/styles/sizes) and only a few of certain items (nail polish, some hair colors, etc.). Love their salon-brand hair products! If it's a hard-to-find item or higher-end salon hair product you are after, Image Beauty may work well for you.

I recommend!