iLookGlasses has a rating of 4.7 stars from 637 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with iLookGlasses most frequently mention customer service, good quality, and great prices. iLookGlasses ranks 11th among Eyeglasses sites.
I Live in Quebec, Canada. Here you can't find any brick and mortar optometrist that will sell you glasses for less than 500$! My insurance only refund 150$ per 2 years! With I Look Glasses I can afford two pairs of glasses for less than that! They have high quality product, the lenses are spot on! At least for my simple prescription. I highly recommend them!
After much frustration with the website and some help with customer service i did manage to get some glasses ordered. Within 2 weeks they were scratched. They were not dropped or abused in any way during this time. I used only different cloths to clean them. Essentially i can only deduce that the scratch resistant coating is ineffective, poorly done, or non-existent. The lenses are always dirty, they seem to attract and hold dirt. The transition is a little high but i've managed to adjust, which means the frames don't sit in the best position. They will be my back ups once i purchase another set of glasses. Somewhere else.
I Live in Quebec, Canada. Here you can't find any brick and mortar optometrist that will sell you glasses for less than 500$! My insurance only refund 150$ per 2 years! With I Look Glasses I can afford two pairs of glasses for less than that! They have high quality product, the lenses are spot on! At least for my simple prescription. I highly recommend them!
I needed new prescription sunglasses. Once I had them picked out and in my cart there were deals for more. I ended up getting a new pair of eyeglasses for $25 as well. They came and both were great. The ability to return if needed gave me comfort but the "try on" feature does work well for determining which shape best suited me.
I'm very happy with both pairs of ilook glasses. The price, fit, style and lenses quality are as good or better than the big name stores I shopped in person. The price is especially great since I get tired of my frames often.
I really enjoy supporting a local business from my home town. Wil definitely purchase again.
The frames are good quality and look great, better than the website pics.
I got free Aviators with my purchase but the website didn't let me add my prescription to it. I place the order and customer service emailed me to confirm another detail in my order. I mentioned the issue and they quickly added my prescription to the free Aviators.
I am very happy with my purchase and their service.
I received a free pair of sun glasses, but the website didn't give me option to add my prescription. I would have been happy to pay the charge to add the prescription.
Shopping experience was seamless. If there any issues, customer service reps were incredibly helpful, kind and time efficient. I've ordered 6 pairs of glasses so far and intend in buying more through your site. Thank you!
I loved that I was able to search for glasses based on the exact frame size I was looking for. It made it so much easier to shop. Great prices! One framed turned out way nice than I expected. The other frame had a slightly different colour than on the website but it still looks nice regardless. I will definitely guy again and highly recommend!
Nice options, like the try on. Received product in good time, nice case and cloth. Frame of one light weight but can see as expected (quality matches price). The other pair the frame and nose piece do not work with my prescription which I there was no way I would know that when ordering. The "guaranteed return" is not true - there is an automated response to keep trying and make them work.
Nice options, like the try on. Good filter
My overall experience was excellent! The glasses arrived promptly and the graduated lenses are great.
I am slightly disappointed with MY choice in the lenses which are a little darker than I thought they appeared in the online photo. Other than that it was a good experience.
Have used ILook several times. Always have had great service. They are very fast with turnaround time. I had made a mistake when inputting my script and the very next day they sent an email saying that they noticed it was different from my first & they wanted to verify what I wanted. As far as I'm concerned they went over & above. I highly doubt any other company would have some the same.
Placed my order & received my 2 pairs of glasses in less than a week. They were a perfect fit. I can't believe I got 2 pairs of glasses for $100.
I have used this company for a almost 10 years now. I always recived good product and fast delivery. If they have questions, it's straight forward. 100% love them
I have been ordering them for years. Love the communication and the shipping time for my patcel are great. And the price is right!
Very impressed with the quality of the product recieved. Help was quick and precise. I will order from here again!
Excellent service and product. I have recommended to many people who also have been happy. With Ilook. Thank you.
Selecting glasses is cumbersome. The view of the glasses is not clear. The selection for men is not great. When you have the glasses in the cart you are unable to rotate the glasses any longer. I would recommend that the images of the glasses be of higher definition and clear. I would recommend the option of offering the frame length of 53.
Selecting glasses is cumbersome. The view of the glasses is not clear. The selection for men is not great. When you have the glasses in the cart you are unable to rotate the glasses any longer
Easy to order, big selection. They gave my bonus blue blocker lens. Great at what they do.
Purchase is easy and shipping is quick from BC, customer services do respond to you in timely manner and resolve issues. Great experience overall, limited frames but price fits the budget.
I had ordered glasses from this company many times before and just really liked their style and prices. They were able to update my prescription and made all adjustments required.
I have been buying my glasses from this site for many years. Great selection, easy to order and fast delivery. That's what keep me coming back again and again.
I liked how fast they came and how well they seem to be made still enjoying them will definitely use you guys again in the future
This was the first time I have ever purchased prescription glasses online. Although I had a few difficulties, I was able to chat with someone immediately and they handled my problems to more than my satisfaction.
I am very pleased with my two pairs of prescription glasses, one of which are sunglasses. I would most certainly use this company again.
I love the ease of online (Canadian) shopping. Very pleased with the ability to view glasses on my face without having to leave my couch. Beautiful glasses and website fairly easy to navigate.
It was easy to pick my glasses and fast. I enjoy my experience and satisfied with this company. My glasses came within10 business days. So going to order another pair and they sent me 2 cards to get a second pair for free and I also can give one card to a family member or a friend
Easy. Great services, great services. Love my New glasses.
I ordered two pairs of glasses. Shipping was quick. Prices are good. I had a problem with my sunglasses so I called customer support. They suggested I adjust the nose pads, It worked! I will order again.
Products used:
Regulaer glasses and sunglasses
I'm just unsure about the sizing. I'm a little worried they will be too big or small.
I love shopping iLook. I love that it's a Canadian company. The prices are amazing and it's so easy to select, pay and receive them quickly. They quickly let you know if there is a problem with your order and help you rectify it. Can't say enough good things about this business!
The entire process of selecting and purchasing the glasses was as simple and smooth as possible. The selection of styles, and options for the glasses was excellent, and making the choices was simple. Adding my prescription was an easy upload. The order was placed on a Wednesday, the order shipped Friday and they were delivered Monday, incredibly fast. The glasses themselves are good quality and the optional features all correct. It couldn't have gone better!
Thank you for reaching out. Your words are important to us as we continue to strive to improve our product & services.
We determine possible solutions for each type of issue with the glasses. If the steps provided do not fix the issue, we do offer Satisfaction Guarantee.
We were also waiting for your response to our email regarding your new frame choice, then we will make your exchange order.
We will send you a follow-up email and continue with our conversation there so that we can talk more about your return/exchange order.