Iamalchemy.co.uk

Unfortunately this was the worst hairdressing experience of my life. I visted the salon last October and had balayage highlights. The hairdresser seemed inexperienced and lacking in confidence. For some reason the colour did not seem to take and there was no difference to the colour of my hair. As I got myself ready to leave there were hushed whispers at the reception area and I was not charged for the colour, only the cut which I was happy with.

Within a few days my hair turned blue where the colour had been applied. There were many e-mail correspondences between myself and the manager of the salon. I was unable to go to the salon as we had entered the second lockdown and I had moved to another city. The new hairdresser I went to see said that she could not fix my hair because not only was it blue it was extremely weak and broken.

I had a terrible experience and the salon took absolutely no responsibilty. The salon manager tried to tell me that the damage was caused by hair colour that had been applied several months previously though was impossible as it was the hair where the balayage from this salon had been applied that was blue and damaged. I am still growing out the damaged hair 1 year later.