Hugsleep
How would you rate Hugsleep?
California 5 reviews 18 helpful votes
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Zero customer support refuse to refund
December 6, 2022
Stay away from this company!
The product is crappy, flimsy, hot, and way overpriced.
Trying to get a refund on the product is really hard.
1. They have NO customer support number
2. They make you email them to get return info
3. Their "live" chat is a chatbot which you to maneuver through.
4. When you finally get a real person on chat, they can't even answer any questions about my return which they received over a month ago. They told me to email them!
5. Emailed them 2 weeks ago, no response.
6. Tried to contact them on Facebook, they erased all my posts.
7. Opened up a credit dispute, waiting for response.
STAY AWAY FROM THIS COMPANY!
Date of experience: December 5, 2022
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members