Found a home I wanted to purchase for my family on a different website and was told I would have to purchase through HUBZU that there was no other purchase option, You can not cobtact the owner you have to purchase through HUBZU. So I play by the rules I procure the financing which requires credit checks and downpayments to my broker. Auction day comes and we are the winning bidder of the auction $17,000.00 above the starting bid placed by HUBZU. They send an email that there is a 24hour period other bidders can put in another offer which doesnt seem right but again I play by the rules. 24 Hours passes no additional offers I should be entitled to purchase the home right? Wrong! They come back and say you did not meet an unposted reserve that the house will be listed again and I can bid again. So this is the kicker the house goes up to bid again $14,000.00 less then the starting bid of the auction I won. So we make contact with them and ask why is this being done it makes no sense and their response was we pit a lower price as a marketing tactic to drive up the price. Holy unethical. So I find out the actual property owner the BANK that owns the property and speak to the REO team and find that they actually have nothing to do with the pricing of the home they just hire HUBZU to help with settling foreclosed properties that the pricing is controlled by them.SO the answer that the seller denied the sale also a lie. So now ive put inquiries on my credit to procure the financing I would need also wife and kids are let down because they thought we had purchased our dream home now we havent and meanwhile HUBZU continues to play games with peoples finances as they see fit. I am going to continue to post this experience daily on every site I can so everyone knows how this company operates under false pretense. I will send my ciontact info as well. Also I have the BBB looking into this as well seems to be a common problem. I can be reached at will be waiting for response.
WARNING! SCAM ALERT! LISTINGS ON THIS SITE, read the warnings "do not disturb tenents ( they have proof of fraud and with an upcoming court date of Nov 12th) "CASH ONLY", NON OF THE PARTIES ARE LEGALLY POSTING THIS AUCTION! THE 1160 ST Stephens Church Rd posting is a FRAUD, companies have been contacted and politely asked to call this family's attorney and remove the home from auction, no instead they rather involve an innocent 3rd party who's going to loose their CASH MONEY! See ANNE ARUNDEL CO COURT DOCK: We know this family, this has been an ILLEGAL FORECLOSURE FOR OVER A DECADE! THE COURTS HAVE NOT GRANTED POSSESSION OF PROPERTY, ( the family is greatful and hopeful that the Judges are finally going to hear and see all their evidence, the person who did this got fined and shut down by N. Y. SEC ( charged with fraud, had to settle with org. Investors, and paid a huge fine and accepted a FEDERAL CEASE N DESIST, yet this person is in our government today) COURTS are having a hearing on NOV 12th, and NOV 20th, courts too, are aware of years and scams of all these companies! No BANK REP ever showed at the 1 hearing this family has ever had! The family has all their payments, bank documents, the fraud papers that have been presented to court (note without having the family in court to show all the factual evidenced of the fraud that has been done to them from day one on a FEDERALLY DEEMED PREDATORY LOAN, and fake "sub Trustees" of these to show on top of a decade of legal fees, not to mention the mental anguish they have been put on this family. Their land (and home) that's part of the first families of Annapolis! This family from the 1800's to current day has been hard blue collar workers, community, church involved, without them many of us wouldn't have the great county and community we live in. How many of have been plowed out, taken to the hospital? Paved roads, trees cut and hauled for us, a doctor carried out of Penderbrook thru a snow storm to get to a child sugery, and so much more? Any and everything we ever need this family is always there AND THE FACT they NEVER defaulted and made many additional payments to a fake company that never had title or authority to do so from day one! They can prove in black and white, everything these companies ( which by the way have settled BILLIONS of dollars and fined from every state nation wide to the CFPB, the National Tres., and so much more, all these so called banks have been on the news, in front of congress ECT. The story goes on and on! Look it up! They have had NATIONWIDE CEASE n DESIST! This family has diligently done everything, they have filled out every document, even when one of their attorney's had a stroke in the middle of this, they kept doing what was right. This new attorney firm ( by the way I believe it's the 3rd attorney firm, falsifing documents as if they have a clear clean title and they don't) title is fake, forged, stamped, some call it robosigning, this family can show and provide ( our courts system favors the banks ( that's fine if there's a true default, this family DID NOT!), We pray the Judges are finally catching on since the 2007-2008 home crisis which could have been stopped, yet today after a decade of proof, and these companies settled, continue to pay fines, CEO's step down to be replaced with another crook. All of them ( not counting they were bailed out by the goverment) they have been allowed to throw people out of their homes illegally, without looking at the true facts!) are evil crooks. This family believes in our courts, they continue to believe in the system ( why, they are better then me) and they repeatedly have only asked for our prayers and to let the justice system work, they say from experience it takes time. They are however perplexed that these companies would illegally put their home up for a cash auction, knowing court is on Nov 11th on this matter, and again on Nov 20th? They hope an innocent third party too doesn't get ripped off of their cash. Beware!
I went in to a Hubzu purchase with both eyes open. I read the reviews and was very skeptical but the foreclosure property I was interested in was a Hubzu sale so I had to use the site to even make an offer. I was able to access the property with my realtor. The photos were older, so don't take them as recent. Also, the description was entirely wrong. Again- go look at it or find someone who can. Know what you're bidding on. This company is pushing hundreds of properties so take their description with a grain of salt. I looked up tax records. I looked up the old survey. I contacted the county to get info on the septic. If you do your homework, you'll get real answers. You can even do a title search online for a cost.
That being said, we waited until the last day and no bids. When we went to bid, the same person bid against us every time. If someone bids in the last 15 min, the time extends another 15. We had a bidding war until the third extension, then we "won" the bid. Hoorays were exclaimed. Until we got a notice now ALL bidders could make a best and final bid. This step was absolutely infuriating. Bewildered, we put in our last bid and hoped the mystery bidder wouldn't put in something higher. We had to wait 24 MORE hours for the result. Talk about going from thriller to horrified. But, we got a notice about 27 hours later we had won the bid.
The rest of the process was relatively standard. We used their title company. We had several "agents" assigned to help us. It got a bit confusing. Because it was a foreclosure, the waiting on the bank to sign anything was the real time delay. We ended up having to agree to two extensions, but closed before the 2nd extension. Initial closing date the 10th, extended to 31st then to 14th of next month. We closed on the 2nd. I will say the Hubzu staff did respond to all correspondence and were very helpful. I did have to escalate questions to the supervisor twice and he rectified it twice- questions about status and delays.
All in all, the money wired was true and secure and the house closed. Title has since been filed and is complete. No issues. But we did a lot of research. So either do your research or hire a real estate attorney. But I can attest to it not being a scam or fake or cheat. These are real properties. The companies involved are real. If you're educated on real estate process and research this really does offer an amazing opportunity.
May I start out by saying I was at first skeptical and leery about doing an auction to purchase a home. But this was the home I saw that I really wanted. My realtor tried to talk me out of it telling me it would be in a nightmare. I read so many negative reviews that it made me nervous but then again I read a lot of positive ones and decided to take a chance. I am very happy I did so I won the auction and within an hour or so I received a welcome email telling me that I won and that they would start the process of securing a title for the property I just one. Now the reserve has been met substantially about 40 over but the house is well worth it I knew it would not sell at the reserve price that was way below what it was accessed at but I paid a fair price for this home but still at a great discount still under accessed value. From the day I won till 20 days later thats right 20 days it took to close thats it. I was guided every step of the way by Altisouce and Premium Title Co. And my realtor. There was not a day that did not go by without receiving numerous emails or phone calls or documents to sign they were on the ball. And what I loved was they welcomed me calling them emailing them so I had a very big part of making sure this deal is going smoothly as well. There were negative reviews by people saying that they were dealing with people in India. Well welcome to America where many big companies outsource their call centers. I have nothing but amazing and good things to say about this company and the people I had interactions with for this deal. They were kind considerate extremely helpful in making this transaction happen. The title company was on the ball every step of the way too. They from the beginning started looking for a clear title and it was paid for by the company saving me $1200 and all that work. With all this being said this was a CASH deal! What I think many have had problems with is not this company and their ability to close a deal but probably dealing with a bank, mortgage company or perhaps even the realtor in trying to get this deal secured and closed. My advice to anyone who sees a house on auction that they want to be a part of the process. I truly believe by my being able to interact and talk with via phone or email daily I was not in the dark and I feel I assisted in helping make this transaction goes smooth and quick. I do have one negative remark and I hate to even bring it up but because most people are not cash deals I feel I should. Their property management is not very good. This is a company that is in the state of Georgia and outsources its call center to other states in the United States and also to India. The home I bought thank goodness it was only a 20 day deal. The grass is about 4 feet high and my husband going to cut it today we just got the keys yesterday. They dont really have someone that comes in monitors the property and takes care of it again this company is huge and are not located necessarily in the state where you are buying a home. So be proactive be on top of this again stressing to them perhaps that the deal will not go through without the property being maintained work it into your PSA. I knew within 20 days it wasnt a big deal the lawn is the lawn and it can be cut but other issues with the home may become a bigger problem or factor when youre talking months especially dealing with banks and mortgage companies and realtors who hate these deals. Even though I bought it on auction my realtor got her full commission from them and she worked with them to get stuff done but I have to say they did the most of getting things done. Bottom line I would do it again there was very little stress to this transaction. Thanks again to Mohammad and all the team at Altisource.
Before you even consider buying a property at Hubzu (or any on-line auction site), call the local power company to determine how long the property you may seek to bid on has been truly vacant. You will discover it is usually about 7-9 years. Then speak to any certified electrical engineer, heating expert and/or plumber and they will give you the skinny on the hidden secrets of an abandoned home. Law 101: In New York State, if the domicile in question has been abandoned for 24 months, on the 25 month Central Hudson will comply with the statute and do the following: The gas line will be put out of service andcapped. The water will be put out of service and the meter will be removed, the line will then be capped. Finally the electrical power meter is removed and service is terminated. Therefore, get ready to deal with the building, inspector, water inspector and electrical inspector. Cental Hudson will not just turn on the service, it has tobe approved and given credentials from the electrical underwriter, diferent than an inspector. A moisture meter is sugested to check for black mold. The list goes on! So get ready to make lots of phone calls, play phone tag, open your wallet and start writing checks. That is if everything goes perfect.
To inspect the roof, you will need a drone. Or hire a licensed drone operator. When you do your walk through with your real estate agent, I suggest you hire an electrician and plumber to make the trip, unless you own a construction company (like myself) or you are a PE by trade. Hubzu is an OK site, but they do put an enormous amount of pressure on you to slam dunk the closing. For me, I prefer to know what is the amount of risk hidden behind those walls. For example, if home that has not been heated nor maintained properly including water flowing through the sewer line or septic system line, consider what may happen during those 6 - 9 years. Another thing to consider, if the property is on municipal water, this is a good thing, but what grows inside that line 6 inch sewer line without water flowing for 6-9 years is the Cousin Eddy Mystery. I you water system is not municipal then what are the potential ramifications with respect to the well, the fot-valve and the other half of the equation, the septic system and leach field? At Hubzu, the CSRs are very polite, and most willing to help. Just understand the risk equation. There is such as thing as a bad deal. And they will always rely on the art of pretense, "As Is".
I am not associated with Hubzu. I work for a local firm in Grand Rapids, MI. I first came across Hubzu when they listed a log cabin in my hometown, Middleville MI. My partner and I did a ton of research, won the auction, and closed the deal. Aside from being managed through an online auction/closing process, it was no different than purchasing any other bank owned home. You purchase the home as-is and must follow their rules. It is sad to see all these negative comments on here. I guess people just get upset when someone doesn't pick up the phone and/or cannot answer whatever question(s) you have. Maybe they listed the property early, before the redemption period was up, or before title issues where cleared. That is why you hire a Realtor that knows how to research the property and knows how to navigate the Hubzu process. I do not know the exact number, but I beleive I've closed 10-15 Hubzu transactions in the last year alone. I've also lost several auctions, or won an auction where the reserve wasn't met. On the auctions that I've won and met the reserve, I've closed each and everyone of those transactions. Hubzu is a great avenue to purchase bank owned homes for discounts. 1) they do not advertise much, which limits your competition. 2) Most Realtors are not familiar with Hubzu. Along with most buyers. So they google the company and see blogs like this where so many people are complaining, and are just scared away. 3) You pay a buyers premium of 4.5%, which is added to your purchase price, which is less than Michigans standard commission rate of 6%. It is a just a bit awkward as with traditional sales, the 6% is built into the purchase price, while Hubzu tacks it on to the final bid price. Whatever way you look at it, you save money and have little competition.
I may be the outlier here. But for whatever reason, I've closed every executed contract. Have there been problems? Yes. Delays? Yes. There are problems and delays on most real estate transactions. The key is to focus on the solution, not the problem. Perhaps that is why I praise Hubzu, while others criticize them.
My final advice:
1) Don't waste time calling/emailing Hubzu, let your agent handle that.
2) Find an agent that knows what they are doing... Make sure they've closed at least one, if not many, transactions with Hubzu.
I hope this is helpful..
Hire a qualified agent that has used Hubzu many times (obvious, right??)
We just closed on a property yesterday and the Deed and POA docs were recorded at our county office on the same day ( E-filing of course). Here are what I suggest you to do if decide to bid and buy properties listed on Hubzu:
- Do you research before bidding on the property. I looked up the market value on Zillow and county assessor website. Pulled up the record on realtor.com to see how long the property had been listed. Don't start your bidding if the property is listed the first time. Mine was re-listed 4 times with each time the price is reduced 10K! So I know it is a good time to me to place a bid, and put a cap on your bid. Don't get excited and go over your cap. Also, make sure that the property has already completed the foreclosure process to avoid any title issue.
- Get a GOOD realtor to represent you! I never communicated with Hubzu and its employees. I relayed all of my questions to my realtor and let him deal with them. He was the one who started the bidding process on Hubzu and followed through the whole process, up until we took possession of the place. There are a few additional legal docs that our state requires, and seemed like Hubzu did try to work with us to have these docs completed within a reasonable timeframe. Most emails communications between my realtor and Hubzu ( CC me too) were addressed within 24-48 hrs. Deed and POA docs were recorded within the same day that we closed!
- I also confirmed that there are no liens / owed bills and taxes from the previous owner. You can do this by calling the utilities company and check on the county tax site. Since this is the as-is property, I paid $200 to bring in an inspector to do a full inspection of the home BEFORE wire in the deposit money. Luckily for us, water and electricity were still turned on so we were able to do a full inspection, and no major issues found.
- We did use Hubzu's closing/title company, but as a precaution, I did ask our broker/lawyer to read the title insurance docs, and they did not see anything fishy with the title. Before closing, we asked for the copy of the signed Deed and POA so we can ensure that the Deed and POA are signed by the correct/authorized seller and notified!
- Mine was CASH deal so everything were quite smooth for me ( not sure about my realtor's part since he told me he had to make several phone calls to clear things up, but no complaint about unable to get hold of real person there).
In the end, we got a good deal on our condo ( 25K below market value). Took us 4-5 week from the time we won the bidding until we closed. No problem with communication and we provided everything ( paperwork, wire deposit, final payment) within the time frame that they asked for. You definitely HAVE to do a lot research on your side, just don't expect to jump into a Hubzu real estate transaction without any issues if you don't do your own work first. And if you don't have experiences dealing with buying real estates in your state/county, then get a realtor who knows the laws well and how to represent you!