• HoWigs

HoWigs

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Overview

HoWigs has a rating of 3.26 stars from 287 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HoWigs most frequently mention many compliments, customer service, and real hair. HoWigs ranks 7th among Wigs sites.

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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • They have also now started replying in Chinese as well as English and refusing to refund or supply a return address.
How would you rate HoWigs?
Top Positive Review

“Happy customer.”

Tom S.
3/16/21

I am very satisfied, needed only a few justficstions. Nice color. For autumn/winter. Very lightweight and just the perfect amount of coverage for me.

Top Critical Review

“False Advertising OPO Hair China: Fake Hair from a Fake Company”

Debbie H.
3/13/23

I am another person who has made a mistake with this company address is the same but company name is OPO Hair. I purchased the wig through opohair.co.uk but it's not koi n the UK, It's the same issue as everyone else - charging £180 for fake synthetic wig with absolutely no shape or style, it took 5 weeks to arrive and it's a shapeless, disgusting, rough plastic nonsense - an acrylic mess. Not only false advertising but they are trying to run me around in shady email circles saying they'll give me 30%, then 35% now £100 it's just wicked. 3 weeks of going back and forth acting like they don't understand me - after some digging it turns out the company is hidden behind 2 fake companies here in the UK, they have given me the same address as you all have sent your returns to - I have started action with PayPal but something tells me God Almighty will need to get involved now to even stand a chance of getting my money back. It's my fault I felt in my heart to stay with Amazon but I really wanted a Human Hair wig. I saw there was 127 people who have had the same problems.

Reviews (287)

Rating

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Reviews that mention popular keywords

return address (15)
Thumbnail of user toms1477
4 reviews
1 helpful vote
March 16th, 2021

I am very satisfied, needed only a few justficstions. Nice color. For autumn/winter. Very lightweight and just the perfect amount of coverage for me.

Thumbnail of user brandim53
3 reviews
0 helpful votes
October 3rd, 2019

If you wear wig's often or this will be your first wig it is a great choice. The texture of the hair is so soft and whimsy. This is a must to anyone's wig's collection. When I put Angelica on she makes me feel a little flirty and romantic. My husband even liked her. He never says anything about my hair and that night he said, "I love how you fixed your hair tonight". That says it all. I would recommend this unit to anyone looking for a mid length wig.

Thumbnail of user karonc11
2 reviews
0 helpful votes
February 28th, 2021

I've never been so excited about a wig Until yesterday! I literally took it out of box, shook it and put on! I Loved it from the moment I saw it on! Then I ran errands and got compliments everywhere I went! I finally found the one for me! Thanks so much.

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Value
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Thumbnail of user debbieh1213
1 review
1 helpful vote
March 13th, 2023
Verified purchase

I am another person who has made a mistake with this company address is the same but company name is OPO Hair. I purchased the wig through opohair.co.uk but it's not koi n the UK, It's the same issue as everyone else - charging £180 for fake synthetic wig with absolutely no shape or style, it took 5 weeks to arrive and it's a shapeless, disgusting, rough plastic nonsense - an acrylic mess. Not only false advertising but they are trying to run me around in shady email circles saying they'll give me 30%, then 35% now £100 it's just wicked. 3 weeks of going back and forth acting like they don't understand me - after some digging it turns out the company is hidden behind 2 fake companies here in the UK, they have given me the same address as you all have sent your returns to - I have started action with PayPal but something tells me God Almighty will need to get involved now to even stand a chance of getting my money back. It's my fault I felt in my heart to stay with Amazon but I really wanted a Human Hair wig. I saw there was 127 people who have had the same problems.

Tip for consumers:
Please do not avoid at all costs.

Products used:
Wig

Service
Value
Shipping
Returns
Quality
Thumbnail of user miker1121
1 review
1 helpful vote
February 28th, 2021

The quality of the wig makes me forget about the price. I am ready to pay twice the amount for such high quality wigs. They look amazing and so normal. I have tried many wig shop online but this one is worth considering.

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Value
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Thumbnail of user michelet194
1 review
0 helpful votes
March 5th, 2021
Verified purchase

This is not a Uk based company Its Chinese. Appalling wigs, no resemblance to advertised product. Highlights large chunks of bold yellow, weave is exposed. Badly cut chunky layer at least 2 inch difference, would not even wear it for fancy dress
Refused refund, emails contradict themselves in pigeon English, keep asking for more Money to replace. £204 Lost on ghastly wigs Contacted PayPal to resolve

Tip for consumers:
Don’t use this site

Products used:
None

Thumbnail of user ronalda235
2 reviews
0 helpful votes
March 1st, 2020

Getting this wig truly lifted my spirits I cannot thank you enough for selling such an outstanding product. Very natural, light and comfortable wig. Love it! Will buy it again!

Thumbnail of user liamn19
1 review
0 helpful votes
June 15th, 2020

This is my favorite of the dozen wigs I've tried. It's extremely natural looking, light weight, and heads turn when I wear it! The color is good - true to photo.

Thumbnail of user robertt1080
4 reviews
1 helpful vote
January 20th, 2020

Love this wig. Good quality piece and looks very natural. I am very happy with my purchase. Thank you so much.

Thumbnail of user stellah46
1 review
4 helpful votes
May 31st, 2020

Received wig for my mother. Nothing like the picture in colour or style see first picture of what was ordered. Paid £116 what arrived was dark and long and nothing like the picture see other pictures, Quality was awful. Advertised as real human hair but what was received was synthetic!. Emailed on 28th May to request a refund. Now 15th June and still no refund so I have had to open up a PayPal resolution case as they stated won't refund.! DO NOT ORDER FROM HOWIGS!

Thumbnail of user garyy89
1 review
0 helpful votes
February 28th, 2021

I use wig as a style statement. I was never happy with the type of natural hair I possess. I feel the need to experiment with my hair and most of the time it is too strong. I tried different hair cuts and then got involved in wearing wigs. The wigs i bought from this place complimented my look and style in the best possible manner.

Thumbnail of user charlesc1423
1 review
0 helpful votes
January 14th, 2021

Do you love to wear wigs for passion or to deal hair loss! If yes, this online wig store is the place where the most organic looking hair wigs are found. I would highly recommend this one.

Thumbnail of user jpoiriera
1 review
0 helpful votes
April 27th, 2020

I love the way this wig fits and looks. It is wonderful! I even bought a second one...

Thumbnail of user sandrah1889
1 review
0 helpful votes
February 11th, 2022

I have read the reviews and they are correct. Exactly my experience with them.
Terrible wig, not a bit like their picture. Wrong color. Like a mop.
Do not touch this site. No address, or phone no. And now my emails are returned. I do not expect to get my money back or the wig I ordered. Complete désastre.

Thumbnail of user jackj444
1 review
0 helpful votes
March 14th, 2021

The wigs are really well made. It looks like natural hair. The varieties are plenty, the information available helps and the pricing is reasonable. You need to respect them!

Thumbnail of user reneg130
1 review
0 helpful votes
February 28th, 2022

Don't waste your time and energy - this is a scam! Received wrong product and have been waiting for a refund for 9 month now! Not even getting emails anymore! Very shady, unprofessional. After they agreed to refund a portion they keep stalling the process!
DON'T WASTE YOUR $ and Time

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Thumbnail of user carolynb112
1 review
13 helpful votes
April 15th, 2018

Don't, Please don't waist your time with this company! They are nothing but a SCAM! I can't say this enough! They Will Not refund your money. They don't stand behind their refund policy or their product. I paid them $268.00 for two crappy wigs, I wish I knew at the time I ordered and paid this amount what I was going to be dealing with. They don't have any other way of communication except for constantly emailing. No address, no phone to call! No nothing! You deal with Sara or Lucy through emails only! I have come to the conclusion I am fighting an uphill battle, and I am on the losing end! I go back and look again at their wigs, and found another wig I liked that was a Human hair wig. I told them to just swap me out with that wig, keep in mind (they are still overpaid by $46.00). They said they could do that, but I need to send the other 2 wigs back first! "TELL ME WHERE!" "WHAT IS YOUR DAMN RETURN ADDRESS? Then I was told to send another $14.00 for shipping. I said just take part of the $46.00 owed to me for the $14.00 shipping. I'm already in the hole with them! I told Them I wasn't spending another dime with them! Again I asked for the address, to ship the other gorilla wigs back, and so far I've received no response! They need to be shut down or caught scamming people! Does anyone have any recommendations I should do to get my money or the other wig? Please advise!

Thumbnail of user adamv71
1 review
0 helpful votes
September 30th, 2019

This has been my go-to wig for a few years now. She's very natural looking, beautiful color, soft, natural fibers, with a perfect fit length for my small head! Customer service is amazing! I hope you never discontinue or alter this wig, as it's made a huge difference in my life! I no longer have to worry about bad hair days and it saves me so much time each day. I just can't thank you enough!

Thumbnail of user tamim60
1 review
6 helpful votes
February 19th, 2020

Do not waste your time and money with Howigs. I received a wig that looks nothing like the picture on their website. They won't refund period. They just send a lot of unhelpful emails. They say they will exchange but they want more money. (Even for a cheaper wig). In my opinion they should be taken to task for their terrible business practices. Feeling very ripped off.

Thumbnail of user levisl1
1 review
1 helpful vote
January 20th, 2020

I love this wig. This wig was so helpful and let me try several wigs. It looks great and I get so many complements on it.

Thumbnail of user emmam356
1 review
0 helpful votes
March 1st, 2021

After chemo, I was in desperate need of a hair wig. My friend introduced this platform to me. I loved the variety and the price. I have bought 5 wigs till now and I am really proud of my wigs.

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Value
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Thumbnail of user ivanak17
1 review
1 helpful vote
March 11th, 2021
Verified purchase

On checkup the website looks to be around 4 years old, and has what appeared to be genuine reviews. They put in some real effort to make it seem like they're based in the UK, so I ordered 3 100% remy human hair, monofilament, lace front wigs. They looked beautiful in the photos on their website. What I got were synthetic wigs of a horrible quality that looked nothing even similar to what I've ordered. The colors were wrong, except one which was black as ordered, but that is the only single thing that matched between my ordered and received goods. I tried to get a refund, but I kept getting the constant run around and deflection from these scammers that are trying to get out of it. They act like I'm unsatisfied with the order, when the fact is that I ordered high quality human hair wigs, and they sent me synthetic garbage that is worth maybe 10 euros each, while their scam cost me around 650 euros. After a dozen exachanged emails, and me getting nowhere, I asked them to stop contacting me and filed a chargeback order with my bank. Once the bank finally notified them of the chargeback, they started harassing me again, trying to intimidate me and force me to accept a refund that would still benefit them. They consistently refuse a full refund. I urge everyone to have a full exchange with them, and try to get them to refund, which they will refuse. I encourage you to file a chargeback claim with your bank, which under the consumer protection law you are fully entitled to. Don't let these people get away with scamming your money from you. You can notice fake reviews here, as well as on their site, but those do not hide so many real review all claiming the exact same modus operandi. Be careful.

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Thumbnail of user markw1103
1 review
0 helpful votes
January 18th, 2020

This is one of those few styles that looks great on any face shape and any age. It's very pretty! I'll be wearing this often during the busy holidays! Make your life easier and pick up it!

Thumbnail of user davidl3072
1 review
0 helpful votes
March 2nd, 2021

The quality is fabulous, and it's able to be worn immediately. There is an appropriate amount of thickness, so it looks realistic and not too thick.

Thumbnail of user michaelr1199
5 reviews
0 helpful votes
June 12th, 2020

I really like this wig! The wig style looks natural. I've gotten lots of compliments, and many are from people who are surprised to hear it's a wig! (Not that I tell everyone).

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About the business

Howigs provides Best Human Hair Wigs, Cheap Lace Front Wigs, African American Wigs, Lace Wigs and Hair Extensions at lowest price. Shop affordable and healthy wigs online!

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