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    Houzz.co.uk

Houzz.co.uk

Houzz.co.uk

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3 reviews
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Overview

Houzz.co.uk has a consumer rating of 1 star from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. Houzz.co.uk also ranks 44th among Service Marketplace sites. The most common issues with Houzz.co.uk are around customer service, which is not as good as expected by some customers.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
– 0
Negative
1
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Top Critical Review

“Houzz awards D'amore IDS/Claudia Dabdoub based on fraudulent and unvetted ghost written reviews”

Tim O.
6/14/19

Houzz does not fact check support reviews for awarding it's members. Ghost written reviews and fraudulent sources are prevalent as with the referenced interior design business. Consequently, all Houzz Customer service "awards" are suspect. Moreover, the award recipients use the awards to falsely market themselves as superior professionals. It's a sham.

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Reviews (3)

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timo119
Tim O.
1 review
0 helpful votes
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“Houzz awards D'amore IDS/Claudia Dabdoub based on fraudulent and unvetted ghost written reviews”
June 14th, 2019
Houzz does not fact check support reviews for awarding it's members. Ghost written reviews and fraudulent sources are prevalent as with the referenced interior design business. Consequently, all Houzz Customer service "awards" are suspect. Moreover, the award recipients use the awards to falsely market themselves as superior professionals. It's a sham.

Tip for consumers: Do not believe Houzz/D'amore IDS/Claudia Dabdoub 2019 Customer Service Award.

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Helpful (0)
Thank you
emilyf40
Houzz T.
Hi Tim,
We would be happy to look into this further. Do you have a support ticket number or business name you are able to share so that we may reach out to help?
Houzz Outreach Team
helens295
Helen S.
1 review
1 helpful vote
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“Nightmare Customer Services”
May 18th, 2019
I've been weeks trying to get a refund on faulty goods. You have to contact them via web page. I've been going round in circles for over a week, with incomprehensible emails from them, and getting nowhere.
The C. Service contact number is unrecognisable, and I find out by googling it that it is a US number.
No mention of this on the website.
No US code given.
No mention of call charges made.

NEVER PURCHASE FROM THIS COMPANY IF YOU WANT TO KEEP YOUR SANITY!
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Helpful (1)
Thank you
emilyf40
Houzz T.
Hi Helen,
Thank you for reaching out! We're sorry to hear about this experience. Would you be able to provide your order number or support ticket number so that we may reach out to help?
Houzz Outreach Team
leec191
Lee C.
1 review
1 helpful vote
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“Houzz pro plus”
August 19th, 2019
Awful. £300 a month for nothing. Don't bother, they are a scam... still not been able to get in touch with my account manager for months.
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Q&A (0)

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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