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    Houzz.co.uk

Corporate Values

Overview

Houzz.co.uk has a consumer rating of 1 stars from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. Houzz.co.uk also ranks 46th among Service Marketplace sites. The most common issues with Houzz.co.uk are around customer service, which is not as good as expected by some customers.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
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How would you rate Houzz.co.uk?
Top Critical Review

“Nightmare Customer Services”

Helen S.
5/18/19

I've been weeks trying to get a refund on faulty goods.You have to contact them via web page . I've been going round in circles for over a week, with incomprehensible emails from them, and getting nowhere. The C. Service contact number is unrecognisable, and I find out by googling it that it is a US number. No mention of this on the website. No US code given. No mention of call charges made. NEVER PURCHASE FROM THIS COMPANY IF YOU WANT TO KEEP YOUR SANITY !!!

See critical reviews

Reviews (3)

Rating

Timeframe

Other

leec191
1 review
0 helpful votes
August 19th, 2019
Awful. £300 a month for nothing. Don't bother, they are a scam.... still not been able to get in touch with my account manager for months.
helens295
1 review
1 helpful vote
May 18th, 2019
I've been weeks trying to get a refund on faulty goods.You have to contact them via web page . I've been going round in circles for over a week, with incomprehensible emails from them, and getting nowhere.
The C. Service contact number is unrecognisable, and I find out by googling it that it is a US number.
No mention of this on the website.
No US code given.
No mention of call charges made.

NEVER PURCHASE FROM THIS COMPANY IF YOU WANT TO KEEP YOUR SANITY !!!
emilyf40
Houzz T. – Houzz Rep
Hi Helen,
Thank you for reaching out! We're sorry to hear about this experience. Would you be able to provide your order number or support ticket number so that we may reach out to help?
Houzz Outreach Team
timo119
1 review
0 helpful votes
June 14th, 2019
Houzz does not fact check support reviews for awarding it's members. Ghost written reviews and fraudulent sources are prevalent as with the referenced interior design business. Consequently, all Houzz Customer service "awards" are suspect. Moreover, the award recipients use the awards to falsely market themselves as superior professionals. It's a sham.

Tip for consumers: Do not believe Houzz/D'amore IDS/Claudia Dabdoub 2019 Customer Service Award.

emilyf40
Houzz T. – Houzz Rep
Hi Tim,
We would be happy to look into this further. Do you have a support ticket number or business name you are able to share so that we may reach out to help?
Houzz Outreach Team

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