Houzz.co.uk has a consumer rating of 1 stars from 3 reviews indicating that most consumers are generally dissatisfied with their purchases. Houzz.co.uk also ranks 46th among Service Marketplace sites. The most common issues with Houzz.co.uk are around customer service, which is not as good as expected by some customers.
I've been weeks trying to get a refund on faulty goods.You have to contact them via web page . I've been going round in circles for over a week, with incomprehensible emails from them, and getting nowhere. The C. Service contact number is unrecognisable, and I find out by googling it that it is a US number. No mention of this on the website. No US code given. No mention of call charges made. NEVER PURCHASE FROM THIS COMPANY IF YOU WANT TO KEEP YOUR SANITY !!!
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Tip for consumers: Do not believe Houzz/D'amore IDS/Claudia Dabdoub 2019 Customer Service Award.
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Thank you for reaching out! We're sorry to hear about this experience. Would you be able to provide your order number or support ticket number so that we may reach out to help?
Houzz Outreach Team