• HousingAnywhere

HousingAnywhere

Overview

HousingAnywhere has a rating of 1.8 stars from 180 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HousingAnywhere most frequently mention customer service, bad experience, and cancellation policy problems. HousingAnywhere ranks 7th among Student Travel sites.

  • Service
    49
  • Value
    46
  • Shipping
    27
  • Returns
    36
  • Quality
    43

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
20
154
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What reviewers want you to know

Positive highlights

  • A really handy platform for international and exchange students to find a room!

Critical highlights

  • I would advise to avoid renting a room using this platform, since they do not protect you from getting scammed.
  • Please be aware, they told us in 48 hours charge will be canceled but that never hapenned.
How would you rate HousingAnywhere?
Top Positive Review

“Reliable. So far so good”

Mohammad H.
2/9/22

So far so good. Found my flat using this platforms. The 48 hrs guarantee period is higher than what other websites offer.

Top Critical Review

“Robbed of €960 in 6 hours”

Stefanie V.
2/16/24

DO NOT USE. They are refusing to refund a €960 booking fee for a reservation that was canceled within 6 hours because the reasons are "not valid." This site is a far cry from AirBnb where the tenant is protected. Anyone who has been robbed by this company, we should find each other and launch a class-action lawsuit against them. I don't see how they aren't shut down by a European consumer protection agency.

Reviews (180)

Rating

Timeframe

Other

Reviews that mention popular keywords

room (57) exchange students (4) 48 hours (4)
Thumbnail of user shulamithf
1 review
0 helpful votes
February 10th, 2021

I love to travel, especially I do not miss the moment to visit the cities of Europe. What a beautiful city of Vienna, an unforgettable collection of memories. On the way online I made a quick reservation for an apartment in Mayerhofgasse, and most importantly I was satisfied with my choice. For traveling students, first of all, a special role in the journey is played by who you travel with. The courtesy of the staff is an important argument that made our holiday comfortable and cozy.

Thumbnail of user annar1901
1 review
8 helpful votes
May 15th, 2019

They have a policy where you do not necessarily get a refund unless the owner of the room is willing to cancel the booking- but he doesn't have to. So make sure that you are going 100%. I got a refund after talking to costumer service and the advertiser who helped me a lot

Thumbnail of user deepikap8
1 review
14 helpful votes
October 26th, 2019

PLEASE DON'T BOOK ANYTHING ON THIS PLATFORM.

Recently, I booked an apartment in Delft. And as usual this website asked me to pay the booking fees and trusting on them I paid. They usually claim that your money is safe until you shift, WHICH IS COMPLETELY WRONG.

Then, you are supposed to sign a contract with the landlord before shifting. I read the landlord contract which I found completely insane. He is charging 10,000 euros penalty on small violations like nuisance, usage, breakage etc.

I contacted the agency about canceling my booking request and asked them about refund based on the grounds of insane rental contract. They refused to pay me the refund and tried to justify contract and said they are bound to send money to advertisers immediately after booking and also the landlord refused to make change in contract and even after a lot of requests denied to cancel the booking.

937 Euros I paid for service fees and one month advance rent and this is a huge loss. My contract is not yet started and neither I have shifted and I am being pressurized by agency and landlord to sign the contract.

So, I request everybody please don't book on it. It's a scam. Some of them are not at all excellent advertisers. I showed the contract to various legal advisers and they all found it insane.

This agency neither allow to view a house before booking nor give us information about the landlord rental agreement. IT IS A COMPLETE SCAM!

Thumbnail of user cianm10
1 review
2 helpful votes
April 14th, 2016

I have been on Erasmus last semester, I was seriously desperate for a room and the guys from customer care helped me a lot, as some advertisers were not replying on the website

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From the business

The international student housing platform for exchange and internship students

Company Representative

Thumbnail of user jeffreys81
Curtis B.
Typically responds within 6 days

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