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House Of Filters has a rating of 4.1 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with House Of Filters most frequently mention second time. House Of Filters ranks 30th among Water Filter sites.
Excellent Customer Service - 100% product support well beyond my expectations. Call with a product question and without hesitation was sent an immediate replacement. If only more companies backed their products with as much professionalism as this one. They have made me a customer for life. Competitive pricing, blazingly fast shipping, top quality products, and superb customer service - what more could you want?
I bought filters from this place twice. My order was fine but i no longer needed my filters. I'm still waiting on my refund. No response from the company.
NEVER buy from this company! They're scammers! I bought the wrong filters online on accident & when i called to return them they didn't want to pay for the shipping. So i paid for it & returned it about 2 weeks ago & they still havent given my money back! SCAMMERS STOLE $80 FROM ME! They dont return my calls or answer when i call. IM GOING TO SUE YOU GUYS! I WOULD GIVE ZERO STARS IF I COULD
The filters didn't fit. I was informed the were re-designed due to patent issues. Now, I'm waiting on a refund. The phone just rings now and messages left aren't being followed up on. As well I work hard for my money. Beware!
They sent the wrong product & they take your money they don't return your calls so now I'm out 100+ dollars!
First I bought a filter for my frig it was ok. So I bought a 12 pack of same filters, I thought...
$185.00. They sent me different designed filters that didn't fit correctly. Hard to put in and leaked badly. They said they would replace it with same badly designed filter. NO REFUND!. And to top it off they blocked my number so I couldn't call them back again.
A WORD TO THE WISE..
I have left a phone message abe sent email asking for return authorization and have not had a response.
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I purchased a three pack filters from this Company in September 24,2018. Via Amazon. Nowhere did they publish the filter was not the same size, or would you have to forcefully install it. Not that it would even work at that! At the end of last month I finished my Factory Frigidaire filters and wanted to start using the filters I bought from House of Filters. ALL THEY SAY IS THEY FIT AND TO USE A PLIERS. I will not be using a pliers to forcefully screw in the filter. They provide a half-assed instructions that
I just received from Clatterans.com, amazing they fit, they are the correct size, and no pliers required. I have a photo. Not until I received the filters di I know they were not the same size. They are refusing to refund me. I don't take kindly to being ripped off, I work hard for my money.
DO NOT BUY off market water filters for your refrigerator - at least not one for a Frigidaire. House of Filters claimed their cheaper filters provide the same filtering for half the price. And they will fit just fine. Well - NOT. You may get the filter in, but you may not get it out. And then you will need to call for a repair guy to wrestle with it, hoping not to break some plastic part. There is a major manufacturing difference in the filters from the name brand ones and this little difference can get hung up once in place in the unit. And our warranty policy will not cover having the repair guy come out to your house. And if the cheaper brand damaged your fridge, Frigidaire will not cover the damage. So, did you really save money? Nope. And House of Filters will NOT stand by their product, take back product you purchased, refund any money you spent to repair your fridge. So, if a deal sounds too good to be true... it's a scam. Pay the extra money for the real thing.
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We are sorry you feel that way. This is a very common problem with this refrigerator. We have even sent you a video showing the original water filter from Frigidaire getting stuck as well. Sometimes you just can't find the person to point the finger to. Sorry