Hotel CollectionReviews 2

Bought a diffuser for $300, bought the scent for $52. Diffuser work once, second time made strange noise, third time nothing. Hasn't worked since.
I've been calling, emailing and texting to NO resolution. The don't answer their phones, they don't call back when put in request and their mailbox is full when you try to respond to their response, which all have the same verbiage, just a different representative name.

DO NOT buy from this company unless you want to be frustrated and angry that they took your hard earned money and provide such bad service!

I ordered carry-on luggage from this business. The luggage was delivered without the advertised charger and tracking system. The luggage was also defective due to the compression system being inoperable. The zipper on the compression section would not zip down to allow use.

I contacted the company and they shipped out the charger and the tracking device which I have not received yet. The company did not address the defective compression part of the suitcase until I email back several days later. The company first said it would send a replacement suitcase...but then sent another email stating I needed to follow instructions to send the original back and after received then they would send me another suitcase.

It's really unfortunate that companies all customers to be inconvenienced and treated so poorly.