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Homes.comReviews 4,139

2.8
homes.com

Homes.com Reviews Summary

Homes.com has a rating of 2.8 stars from 4,139 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Homes.com most frequently mention month contract, complete waste and contact information. Homes.com ranks 1207th among Real Estate sites.

service
32
value
13
quality
15
1 review
0 helpful votes
Follow Elizabeth X.
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Have not received near supply of leads I anticipated or expected.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jean E.
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He was very nice and polite. However my problem is not solved. It is absolutely ridiculous that I am not receiving any leads.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Jen took the time to see why I was not getting quality leads. This was one of the first of your representatives that took the time. She was knowledgeable about your products and willing to help me.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Jamaal was great!
April 24, 2019

Jamaal was great! There was an issue setting up my account and he got right on it, held off on charging me until my account was up and running. Followed up once it was resolved. Finally a company that understands what customer service truly is!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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All of the leads that I received were no good. Contact information was no good. Incorrect phones and leads were already under contract. This did not work at all for me.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Jamelle was right on time with our call even though Fl had a storm, he still is a man of his WORD. And he explained everything about the site and all of it's ways that Home.com is here to Assist in growiing my business had being avaible for Buyers and Sellers when they need a Professional. Thank U
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Rep answered all my questions and helped me reset password.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Joan C.
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I have not received any referrals or client calls at this time. I'm feeling disappointed with this endeavor.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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So far so good
April 25, 2019

So far so good. There hasn't been much more than a standard introduction. Nothing terrible or extraordinary
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Your customer Service Representative was very professional and very helpful in walking me through the steps to resolve my issue.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Jason T.
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Everyone has been nice and said the right things but I'm waiting for a lead. I just tripled my spend so we'll see. Once I see an ROI I'll be back to give 5 stars. The people so far have been 5 star!
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Tim has giving the best service I've had so far with Homes.com I've had many struggles thanks also to Regina for getting Tim to do this.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow eileen B.
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I am on track to cancel my contract when it expires in July. I have had no inquiries from this investment, and therefore it does not make sense to continue. The agent I spoke with yesterday added another zip code for free, but I doubt that will help.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Hanna N.
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He tried to be helpful however, I'm not sure that at the end he listened to me. I am not sure but I think he made a change to my account that I didn't want and I plan on trying to contact him and see if we can get it worked out. He was very willing to look for a solution for me and I do appreciate that just don't like the feeling of being pressured to do it.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Helpful and got me to the people I'd needed to speak with.
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Date of experience: April 21, 2020
1 review
0 helpful votes
Follow Emily K.
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Easy to work with and answered all of my questions
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Date of experience: April 21, 2020
1 review
0 helpful votes
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He was very helpful
April 29, 2019

He was very helpful. Unfortunately, I only had 2 leads, both were vendors trying to sell me stuff.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Good customer service
April 29, 2019

Good customer service. Very professional with the call
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Extremely disappointed that I can't refer this company to my Keller Williams group for sales leads. My zip code of ******* is underperforming and I am locked in for six months. Doesn't seem fair. On the flip side, the rentals are going well and I increased my zip codes several times.
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Date of experience: April 21, 2020
1 review
0 helpful votes
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Good customer service
April 30, 2019

Good customer service. Understood issues in question, explained potential solutions.
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Date of experience: April 21, 2020

About the business

Homes.com offers today’s demanding homebuyers, renters, and those somewhere in between a simply smarter home search with a more personalized and conversational way to find their next home. Since its launch over 25 years ago, Homes.com offers real estate professionals brand and property advertising, search engine marketing, and instant response lead generation to help them succeed online.


homes.com
Founded in 1999
Norfolk, Virginia, United States