A few years ago, when you request service through Homeadvisor, it was more than likely, normally get a quality person directly involved with a project regardless of the size.
Recently it appeared that the people who call you are part of a networking group and they only scheduling -outsourcing to the next bidder or team inline.
I am not even sure if it is Angie's List, or Homeadvisor as it seems like they switch each month.
Although I cannot dictate what type of jobs/budget these contractors/handymen like to work with, I am not sure why HomeAdvisor sent some of these businesses names.
The few Handymen and Contractors who called merely seeking a large-scale project. One told me that they didn't replace townhouse roofs, only single-family over a certain size, and despite sending the specific description/type of work to be performed.
One came out and each step, he conveyed an impression like a used car salesman never held a tool asking for add-ons projects.
Once more, it seems, once you request a project, your email, and telephone consistently have Project Advisors; as to how is it going, did you complete the project, anything I can do to get you started, and did you see what your neighbors getting done.
No, I like my neighbor but would not put that (whatever that is on my house or in my yard.
Oh! I need to ask what the hell is that…. Anyway and not because the other weird guy added it to his house, maybe you should see if it belongs to your yard.
Over the years after several projects, it has been downhill, utilizing them. It seems that Home Advisor is now the owner of these companies or part owners. As a result, it appears they are no longer objective, and they will delay a negative review hold them pending status.
If you cross-reference some of the companies that received 5 stars ratings and conduct any basic internet search, it is not the glowing picture they posted. The bottom line, they have a few selected favorites, and they kept popping up regardless of atrocious service.
They now like a used car sales business. Multiple calls to identify how the project is going. However, how about recommending a quality company or send a Dude between 3-6 miles because trust me, the one 50 miles out will add traveling cost.
A recent example, Driveway Paving: One guy showed up and told me he will find someone he has been working with. He gave me a written contract, but he will call a few of the guys in the area, and advised me to widen based on how his machine can fit.
Another one pops up, and while he was here, someone else called and told me he was coming from the same company. He said this guy was his grandson. Ok! I guess they haven't fully turned over the business.
Regardless, I am just saying this as a guide: "Do your homework, asked questions, and if it feels a bit ods, chances are, it will not turn outright.
Bottom line, please call around, and check all reviews, and request references even from your neighbor's strange project. Besides, write good reviews when you receive good results.