Ordering was easy and the item arrived quickly. Instructions were easy to follow and email came a few days prior to prepare me for set up.
Other than confusing the shipping details and sending Frank nasty (although civil) emails, my experience has been extremely positive.
I've only had it a few days and must mention that I take Ian Mitchell's carbon 60 which has greatly assisted in balancing my hormones at sixty three, but I can already see the influence of the hydrogen generator in action with testosterone.
The carbon 60 over time has helped greatly in this regard, but as mentioned the hydrogen's further assistance is unmistakeable.
I must ask for forgiveness in mentioning another unrelated product, but every one and their brother is now selling C60 and it is crucial that you go with a good one, which I think there are only a handful.
I've heard of hydrogen generators although not Holy Hydrogen's model so I am thankful I happened upon this video and learned more from other suggested videos as well as Frank before making a purchase.
When I first did a search for hydrogen generators I didn't even see the Lourdes model because as frank explained they do not advertise and rely only on word of mouth for sale.
The lack of advertising is very evident in their cost compared to the ones I saw in my search.
One was even $10,000 dollars!
Though I am not familiar with it I'm guessing it didn't have Japanese scientists on the team thinking things through and can't imagine where it might be superior.
Water can only sustain a certain amount of hydrogen and My model has that nailed and though I regret I can't explain why it is somewhat more stable or in a better form for absorption.
The price may seem expensive when you look at one of the units, but a team of prestigious scientists don't work for peanuts and bills must be paid and it does take profit to make pay for further research as well as the rent.
I could go on but will finish by saying I couldn't really afford the unit when I bought it but I absolutely couldn't afford to not by it with the current help that is available for stroke victims in our hospitals.
When my wife realized what I spent, let me just say that I never knew a pillow could feel like a brick and she still does not understand what a literal Godsend this unit is because like much of the population she is unaware of the various kinds of help available for different conditions.
Well I'm still droning on, so that's all for now.
Seeya
Campbell
Holy Hydrogen folks are quick to respond and you know you are talking with people that really care about their customers.
I have not noticed any improvement using Holy Hydrogen. In fact, my sugar count has increased with Holy Hydrogen use.
I didn't receive the owner's manual in English. The cannula is not what they showed in the video. It doesn't work for me.
I use the machine daily for my drinking water. I am starting to feel better from my allergies. My excessive phlegm is reducing.
I didn't receive the item yet nor was I contacted of when it will be shipped! The. Item was ordered and paid for on December 2,2018.
Hello, Farah. Thank you for taking time to give us a feed back. We apologize if there were any misunderstandings. The product is currently sold out and we are taking preorders at this time. The estimated shipping date for your order is December 21st-28th, as it is listed on our product page and we continue to update the latest info on our product page. You will receive the shipping notification with tracking info once the item is shipped.
If you have any questions or concerns in regards to your order, please feel free to give us a call at 971-266-0883, or contact us via email at info@holyhydrogen.com.
We appreciate your feedback and we will make sure to inform all our pre-order customers.
Thank you.
Am pleased with the quick delivery and the unit was packaged very well and arrived in top condition.
The online manual is well-written and easy
I am excited to drink and inhale the hydrogen water. I look forward to feeling better and looking younger every day
Ordered the filter and in a couple of days it was in my mailbox. Great service and the machine is awesome.
Received an immediate return phone call and an email. Issue quickly resolved. Staff is efficient and attentive.
Ease of use. The directions provided for use via video were good.
I haven't received my order yet but they have contacted me and have giving me updates. So far so good.
Quick shipping and good product. Received fast maintains water nice and cool and easy to use and understand instructions
I was able to get exactly what I was looking for quickly and easily. I can't wait to get my Lourdes Premium! Thank you.
Excellent product and service. I'm experiencing more energy, clear skin, clear vision and arthritis gone.
It was easy to set up and easy to use. Customer service is great also. I will recommend it to everyone
Great efficient service.
Machine works like a dream.
Hydrogen water on tap!
Look forward to the long term benefits.
Xxx
There is nowhere in the owners manual that I can find instruction on when to change tray water
Best Hydrogen water producing machine on the market for counter top use and inhalation at a reasonable price!
Thank you, Brad! We are happy to know that you love your Lourdes Hydrofix as much as we do!
Answer: Hello, AA! We apologize for any delay. This platform is not directly connected to us and we only received the notification today. The best way to contact us is via email at info@holyhydrogen.com or call us at 9721-266-0883. You can use any drinkable water (can not use salt water or contaminated water) for the Lourdes Hydrofix including RO and distilled water for both pitcher and main body. However, if you use RO or distilled water it will affect the hydrogen production a little. The water goes into the main body is used only for the separate electrolysis process and will not enter the drinking water in the pitcher, so you can use tap water as well. Some area has high mineral content in the tap water or well water, and you may need more frequent citric acid cleaning than usual. For more details, feel free to give us a call Monday through Friday 10 AM to 3 PM PST. Thank you and looking forward to connecting with you soon!
Answer: Hello, HF. Thank you for contacting Holy Hydrogen! There is no problem using Mountain valley spring water. We apologize for the long wait on call back request. We are receiving sudden increase in inquiries and we are short staff. We make sure that our customer service representatives are well educated on H2 and health to better serve our customers, and educating staff takes a long time… We are trying our best to get back to all customers in the orders they received, so please give us a little more time to get to you. You may also reach us via email at info@holyhydrogen.com. Again, we are very sorry fir the long wait and thank you for your patient and understanding.
Answer: Hello, Douglas. Please contact our customer service directly for troubleshooting and support. We apologize for any inconvenience. Holy Hydrogen Customer support Email: info@holyhydrogen.com Phone: 971-266-0883. Monday-Friday 10am-3pm (PST)
Answer: Hello, Margaret. We are sorry to hear you are having a trouble. Please contact our customer support for trouble shooting. We are sorry for any inconveniences. Customer support info@holyhydrogen.com 971-266-0883. Monday-Friday 10am-3pm (PST)
Answer: Hello, Samuel! Thank you for reaching out to us. We have the USA location for customer service and shipment. Please feel free to contact our customer service at info@holyhydrogen.com or give us a call at 971-266-0883. We are here Monday through Friday 10am -3pm (PST). Looking forward to connecting with you soon!
Answer: Hello, Samuel. We have the latest 2021 Premium Edition/International model at this time. Lourdes Hydrofix complete set comes with one cartridge installed, the inhalation set with a cannula, so you do not need any additional items to start using the product. Additional accessories recommended are: H2 Bag to take your H2 water with you on the go, and the additional Cannula IF you would like to share inhalation with another person. (One inhalation cannula comes with the complete set) Lourdes Hydrofix Premium Edition '21 Complete Set is $2,399.95 + S&H, Additional Premium H2 Cannula 2m long is $79.99, and H2 Bag 1L is $28.99. If you have more questions, please reach us via email (info@holyhydrogen.com) or give us a call (971-266-0883) Thank you!
Answer: Hello, Tami! Thank you for reaching out to us and we are sorry for the delayed reply. The review site is managed by a third party and often we do not receive the notification of messages. The best way to reach us is via email or phone and we will be happy to answer any questions you may have! Molecular hydrogen works in so many ways, and it is best that you speak to our representative to understand, and to see if H2 is beneficial for you. Thank you and we look forward to speaking with you soon! Holy Hydrogen Customer Support Email: info@holyhydrogen.com Phone: 1(971)266-0883. Monday- Friday 10 am - 3 pm (PST, USA)
Answer: Hello, Judy! Thank you for the great question. The machine you had mentioned is a large and heavy welding blow torch from China modified and marketed as a hydrogen machine by many companies. It only cost less than $90 USD. Www.dhgate. Com/product/h160-75l-acrylic-flame-polishing-machine/411725106. Html? Utm_source=pla&utm_medium=GMC&utm_campaign=newcarve&utm_term=411725106&f=bm%7cGMC%7cpla%7c10581233457%7c110257332371%7c411725106%7cpla-296557777111%7c011015006002%7cUS%7 rb.gy/ka5cnd Worst part is that it uses lye which is a very dangerous and toxic chemical and generates toxic and harmful gases far from pure. It contains other poisoned gas such as Cl2 chlorine gas, HClO hypochlorous acid. Chlorine gas is hardly soluble in water, so it does not settle in the water even if it passes through a container of water/second filtration point of the device. https://en.wikipedia.org/wiki/Chlorine_gas_poisoning https://en.wikipedia.org/wiki/Hypochlorous_acid In Japan, it is designated as a poisonous or deleterious substance. In the EU, it is a warring that concentration in the air of 0.5 ppm or higher causes a health problem. This is only a "concentracion in the air" and if "directly inhale" the gas, it is expected to have much bigger concerns to health. High concentrations of chlorine gas can lead to blindness and death. Therefore, it is not something that is okay because it is a small amount. It is also known as the poisonous gas used by the Nazis which generally causes coughing, lacrimation, chest burning, conjunctivitis, and tachycardia. It can also cause vomiting, sweating, and headaches. Further exacerbations may cause dyspnea, pulmonary edema, and skin sores. It may cause damage to the mucous membranes in eyes, nose, respiratory tract, lung, etc. The Lourdes Hydrofix was engineered by the top hydrogen researchers, engineers and scientists in Japan and is truly the best hydrogen device in the world! It is portable and easy to use, pure and safe, dual functions of both high concentration of H2 inhalation and H2 water. If we were to mention all the difference list goes on. I hope the information provide was educational and helpful, so no one gets hurt. If you have any questions or concerns, feel free to give us a call or email us! We are here to help :) Thank you and have a great day!
HOLY HYDROGEN has a rating of 2.8 stars from 197 reviews, indicating that most customers are generally dissatisfied with their purchases. HOLY HYDROGEN ranks 5th among Water Filter sites.
Hello, Marthalee. Thank you for your review. We are very excited for you to receive your unit soon! Please feel free to contact us if you have any question.