I ordered a PDQ unit, paid for special delivery to arrive the following day, several days later the unit failed to arrive, called customer service/sales and the guy I spoke was zero help and frankly couldn't/t be bothered. So I cancelled the order. The only part of this whole experience that was palatable was the refund arrived within a few days. I wouldn't recommend this site to anyone
Bought 2 ingenico holders both were big in size and defective it's been 15 days I have retuned the product but I have not yet received my refund. These people don't answer calls neither respond to emails. I would say never buy from this company they are fraudsters.
Easy purchasing process, after speaking to the seller they confirmed the items were in stock and would be dispatched the next day. No items received and no communication on email, phones goes through to answer phone.
The ordering of my product was smooth but I made a mistake by ordering the wrong product, I had a phone call from a woman with a foreign accent whom I still don't know if she worked for hillipro or the delivery company reg my delivery and after making several attempts to understand her and being very frustrated that she didn't understand me either after doing my best to make myself as clear spoken as I could was very frustrating and eventually the phone line went dead, but I emailed hillipro and got my order stopped and was refunded, so I was pleased with that.
In a nutshell the ordering was easy and the refund was the same, it was the middle part that let me down a little.
Purchased a wall mounting bracket for an Ingenico card terminal.
The bracket was good quality with installation instructions included.
Very happy indeed.
Having made contact with customer services as to why my order was not with me, I was rudely spoken to and well my order arrived late.
Very helpful with purchase and when we realised it was the incorrect bracket, Dipesh resolved quickly. Would recommend.
Sent wrong part, no one answers a phone call or replies to email
Great service, prompt response to enquiries & fast shipping
Overview
Hilipro UK Limited has a rating of 1.9 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. Hilipro UK Limited ranks 111th among Credit Cards sites.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Credit Cards Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members