Hidden Botanics has a rating of 4.6 stars from 162 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hidden Botanics most frequently mention flower crown, customer service, and many compliments. Hidden Botanics ranks 13th among Flower Delivery sites.
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After some research regarding dry flowers and crowns I retracted compliant. Each item will not look the same with colors etc because they are custom made. That being said it is good quality and quite full. However, it could use some more orange in the crown and less babys breath. Overall I love the look of this crown and the smell is amazing. I'm going to add a few colored flowers but overall I think this will be great for my boho wedding.
Super sad about my experience, had such high hopes! Ghosted me after I made my $1500 deposit, no response to emails after 6 months, absolutely zero customer service. Requested a refund and haven't heard back. Had to contact my credit card company. I'm sure they'll just delete this anyways, like they seem to do with all negative reviews. I'd avoid this company - weddings are too precious and expensive to work with such a dodgy company.
After some research regarding dry flowers and crowns I retracted compliant. Each item will not look the same with colors etc because they are custom made. That being said it is good quality and quite full. However, it could use some more orange in the crown and less babys breath. Overall I love the look of this crown and the smell is amazing. I'm going to add a few colored flowers but overall I think this will be great for my boho wedding.
Blown away completely - our flowers arrived so quick, and we married overseas so had to be packed in half of my cabin case with lots of tissue and remained fully in tact! I'm so impressed. They are absolutely beautiful and are now taking pride place in a vase at home as they last so long after too, but they really brought everything together on our wedding day; we had so many compliments. I purchased the large bouquet and matching boutonnière and the pricing was also so reasonable! Thank you so much for our gorgeous flowers!
We ordered my wedding bouquet, hair pieces, and my husband's boutonnière from Hidden Botanics, and they were stunning! Ordering from their website was easy, and they arrived on time. They were beautiful and lasted through our elopement and reception party a week later.
Super sad about my experience, had such high hopes! Ghosted me after I made my $1500 deposit, no response to emails after 6 months, absolutely zero customer service. Requested a refund and haven't heard back. Had to contact my credit card company.
I'm sure they'll just delete this anyways, like they seem to do with all negative reviews. I'd avoid this company - weddings are too precious and expensive to work with such a dodgy company.
These pins were absolutely perfect for my wedding hair! I had actually ordered these as a back up to the dried flower crown I bought elsewhere, which ended up not looking at all like the colors in the listing. That was not the case for these! Very accurate coloring portrayed in the listing and the ability to place each pin was such a bonus! I'll even be able to use them again. This shipped from UK to Boston very quickly from what I was anticipating as well! Overall fantastic experience with this product. Thank you!
Absolutely beautiful! A little bigger than I thought but the colours are just stunning and it sits wonderfully in my hair!. Seller was also amazing, my phone played up and I accidentally ordered 2, she refunded me super quickly and was so helpful!
Took a little longer to arrive then we had hoped, but the seller was really good at following up with issues with the post service so it wasnt their fault at all. Luckily I had ordered just the 1 boquet as a sample to see if the colours would work way before my wedding, and the colours are perfect. It is wonderful quality and I am now going to go order the rest of the flowers that we need for the day! Very exciting!
The quality of the bouquet was stunning and smelt gorgeous. I got so many compliments and I highly recommend. I also ordered the matching buttonhole, which arrived with the rose looking squashed and flat. I messaged the seller who said that is just how they come, but I didnt really understand how the rose on the bottonhole could look so different compared to the roses on the bouquet. Everyone mentioned this on the wedding day too so I know ot wasnt just me! Something to be mindful of if you are planning on ordering both. Photos attached.
Stunning! I ordered the small and it was plenty large! Really excited to wear this hair comb at my wedding. Photo is in hair but hair stylist will do a better job of placement in sure. A couple very small bits do come off in the box in shipping but it's beautiful and I don't think noticeable at all. Worth the wait shipping from the UK to US :)
I love this flower crown, it is beautifully crafted and the colours are perfectly autumnal. When I needed help tracking my order, the seller was straight on it.
The quality of the bouquet is stunning. However, it didn't look anything like the bouquet advertised. Also, there was some damage to the bouquet that occurred during shipping. Excellent customer service. I reached out, and they were willing to accept a return for a refund. Although, I opted for a partial refund as I'll take the bouquet to a local florist to recreate the bouquet in the picture. Thank you for this beautiful bouquet and for righting what could've been a fiasco!
Beautiful beautiful flowers. Just much smaller than expected/wanted so I couldn't use it for the original purpose, but that's on me for not reading the details and measuring fully. Really love the arrangement and color.
Absolutely beautiful flowers. And great communication with the seller. She answered my questions efficiently and delivered them when requested. Thank you.
Absolutely beautiful dried flowers. I had so many compliments about them on my wedding day. I can't thank you enough for helping me have my dream wedding flowers on such short notice after being let down by another Etsy seller. Fron start to finish, communication was brilliant, anything I asked was answered quickly, I would definitely recommend this shop. Thank you.
A beautiful arrangement which we think will look gorgeous on our flower girl. The original piece didn't turn up in the post out of no fault of the seller. When informed they remade and re delivered within 2 days of contact. So great service all round.
The bouquet is GORGEOUS. I'm so excited to use it for our vow renewal! The shipping was way quicker than expected but would have absolutely been worth the wait had I needed to. Thank you for helping to make our day special!
I was so excited to order a wedding bouquet from Hidden Botanics but ended up being the most stressful and worst customer service experience I have ever dealt with.
Flowers were completely shrivelled up when recieved and my options were: Return with 30% restocking fee, replacement of the flowers that were dead with all shipping and fees to be paid for by me, replacement of the dead parts so I could untie it and do it again myself. Customer service was slow to respond, I was running out of time and no matter which way I went it was going to cost more money for me to fix a defected product, never again and I would not recommend anyone I care about to take the risk on this mass produced rubbish.
The bouquet is really beautiful. However, it was sent in a package that was far too small, so some flowers broke off. After a rearrangement and some hot glue it still looks very nice. Unfortunately no concessions from the dealer. Nevertheless, I keep this bouquet.
It's beautiful! I am going to wear it for my civil wedding ceremony and maybe my hen party. It is quite fragile, so I imagine I won't get to use it more than a couple of times, but it is worth the price!
Customer service was top notch! Love everything about this bouquet. The smell is so comforting too, which I wasn't expecting. I only wish it was larger, but honestly 10/10.
Loved my purchase! Definitely will be buying from this seller again in the future!
I had a beautiful bespoke flower crown plus matching boutonnieres made to match my bouquets for my wedding. The seller did an amazing job of matching them perfectly and making the order exactly as I wanted. I felt so special all day long!
Items received do not match ad or pictures, be warned. Ordered a different size bouquet as wanted smaller than XL but it's missing several types of the plants depicted, and cheap-looking ones have been substituted in their place. Buttonholes also do not match plants in ad. Seller refused to recognise they have legal obligation for items sold to match description given and instead offered me money off a future order… why would I want to order from a seller that I now don't trust?! Buy at your own risk. Now left in the lurch right before my wedding.
Pretty delicate, which is to be expected. But very pretty, just as pictured!
Lovely flowers! I also have a crown and boutineers from the shop, everything is beautiful. The boutineers look a bit big and will be a challenge to put on, but i think they'll look OK. Packaging was a bit tight, things got a bit squished, had to trim off some damage from bouquets. I also replaced white the ribbon for something that matched better. Not a great deal of difference between large and medium, pretty much look the same size. Overall very happy though.