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Hibooks Reviews Summary
The company has garnered a reputation for offering a wide selection of books, appealing to avid readers seeking diverse content. However, customer feedback reveals significant dissatisfaction regarding the recently implemented throttling of service, which contradicts claims of unlimited access. This has led to frustration over extended wait times for reading materials, raising concerns about reliability and transparency. While the product quality remains a strong point, the customer service approach appears to be lacking, with many expressing a desire for improved communication and support regarding service limitations. Overall, the company faces challenges in aligning customer expectations with its service delivery.
This summary is generated by AI, based on text from customer reviews
They claim to have a truly unlimited service but have recently began throttling customers and making them wait up to a month to read more books.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members