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Hermes Europe has a rating of 1.5 stars from 20 reviews, indicating that most customers are generally dissatisfied with their purchases. Hermes Europe ranks 390th among Shipping sites.
My parcel delivered by Hermes was perfect. The courier was polite, friendly, well dressed and trustworthy. I would use Hermes again. They were cheaper than other delivery options
I will this company should fired the… I will this company should fired the Director of logistics or better still fire all delivery workers, my package was not delivered but marked as received, I was at home because am a full housewife they didn't come to my house or leave a notice that I have package anywhere, I had to open a refund dispute with the seller and they said return to seller because the receiver was not at home,
And the bin men took it.
Hermes denied this, until I scanned and sent them the 'in black bin' slip. They then presumably sent the seller a claim form.
They kindly sent me a survey via email, by the time the parcel had been resent and arrived (a month after purchase) the survey was closed.
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