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Hellymoon has a rating of 2.6 stars from 125 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hellymoon most frequently mention customer service, credit card, and phone number problems. Hellymoon ranks 31st among Prom Dresses sites.
This company does not typically respond to reviews
The ability to customize your dress is a fantastic feature. My dress turned out exactly how I envisioned it.
I wish I would have read other reviews before purchasing. We ordered 2 dresses for my daughter for Prom. Sizing was not correct and sought to return WITHIN 24 hours of receiving dresses. Initial customer response asked for photos of dresses with the tags (the dresses were both in bags with no tags at all). I took pictures and followed all instructions. Now, I have not heard from the company in 3 weeks. You will not get a refund.
The ability to customize your dress is a fantastic feature. My dress turned out exactly how I envisioned it.
I was looking for a dress for my friend's wedding and stumbled upon this company. The variety of dresses they had was amazing and I ended up finding the perfect one! The quality was great and the shipping was fast. Thank you for making my friend's special day even more memorable.
The shipping was incredibly fast, and my dress arrived in perfect condition. I couldn't be more pleased.
I ordered a few dresses for my daughters prom, much the same as a lot of people- the company DO NOT respond within 24 hours if you try to cancel: so according to them, despite the fact THEY haven't responded. You're not eligible for a refund: I've raised a dispute but the customer service is vile. Despite sending pictures as proof, the woman basically laughed at me.
Tip for consumers:
Just runaway from this!!!! Do not buy from here unless you enjoy being scammed and stressed!
Products used:
NONE!
Finally found a dress that's long enough for me! Thank you for catering to tall women.
I wish I would have read other reviews before purchasing. We ordered 2 dresses for my daughter for Prom. Sizing was not correct and sought to return WITHIN 24 hours of receiving dresses. Initial customer response asked for photos of dresses with the tags (the dresses were both in bags with no tags at all). I took pictures and followed all instructions. Now, I have not heard from the company in 3 weeks. You will not get a refund.
The quality of the dresses far exceeds the price. Incredible value for money. Thanks for everything.
My dress arrived in perfect condition and much sooner than expected. Very efficient shipping.
Wore my dress for a photo-shoot, and the pictures turned out amazing. Love it.
Bought my dress online, and the process was seamless. Accurate sizing and fast shipping.
I was pleasantly surprised by the affordability and elegance of the dresses offered by this company. I'm so happy with my purchase and will be shopping with them again.
I was blown away by the collection of dresses available on their website. The quality and styles are amazing, and I can't wait to wear my new dress.
Shopping for a dress has never been easier. Stress-free and enjoyable experience.
My dress arrived in beautiful packaging, which made the experience feel even more special.
The fun and flirty dress I bought is perfect for summer parties. Can't wait to wear it.
I ordered 2 dresses and they came quick. I needed to return both and the instructions on the website said I had 7 days to decide. It said to email them so I did and they have never responded so now I lost almost $300 in dresses that did not fit me. DO NOT BUY FROM HERE. YOU WILL NOT BE ABLE TO RETURN THEM.
Tip for consumers:
I wish I read reviews before. Do not buy if there’s a chance you will need to return them. You will NOT be able to.
Products used:
dress
The construction of my dress is top-notch. Clearly made with care and attention to detail.
I love the unique and chic styles offered by this dress company. So fashionable.
The dress was not the color/fit expected, attempted to return it the day we received it (as to comply with the 7 day return policy). It's been 14-days and we've sent 6 emails… no response.
Love that they offer eco-friendly dress options. Stylish and sustainable.
After my first purchase, I'm a customer for life. Fantastic dress company.
Ordered a dress for a special event, and it fit like a glove. Couldn't be happier with my purchase.
My daughter fell in love with this dress at a local dress shop! It was a bit tight so we didn't buy it!
We tried to order, but it was not an Available anywhere! I then stumbled upon Hellymoon.com. After I ordered the dress I realized it technically was not the original brand of the dress she had tried on and I was nervous after reading the reviews!
Happy to say the dress came and it is better than the original! It fits gorgeously, looks amazing and is very nicely made!
Products used:
Dress!
This dress is a classic piece that will never go out of style. The cut is timeless and the material is of the highest quality. It's suitable for a variety of occasions, from weddings to business meetings to date night. I've received so many compliments on this dress and it always makes me feel elegant and put together. If you're looking for a dress that you can wear for years to come, this is the one.
Loved everything about the dress. As previously mentioned, the dress is made better than a typical costume and has a nice stretch to make it so comfortable all night long. I normally wear a M, but wanted the loose, flapper fit so got a L and it worked perfectly. Would def recommend for a themed party or night out. Super fast shipping too!
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