HelloTotem has a rating of 1.9 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HelloTotem most frequently mention mint condition problems. HelloTotem ranks 83rd among Sell Cell Phone sites.
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I had a couple used blackberries sitting in a drawer... figured I'd rather have cash than let them collect dust. I tried to sell these on eBay but dealt with nonpaying buyers on each one. Figured I'd give Totem a shot to just get paid, and it worked really well! Got a great deal with NONE of the headaches. Give them a shot you won't be disappointed.
Sent phone in using their protective packaging. When I didn't agree with the amount offered afterward, instead of returning MY phone, they sent me someone else's phone... AND shipped it in an 8 x 11 nylon envelope with 1 layer of thin bubble wrap around the phone leaving the delicate phone to slide around the full volume of the envelope. Needless to say the phone arrived with a shattered glass display. They might as well have put a note in it saying "that'll teach you to waste our time." Spoke with the head honcho, Nicholas, and he was condescending and defiant about a proper resolution to this slap in the face. After I threatened legal action the $#*! finally sent me a check in the amount I was expecting. Give the idea of sending your devices in to these people a healthy dose of reluctance
Totem is a place where you can sell your used smart phones and ipads for a very good price. When I ran into a small problem the owner of the company went out of his way to solve it. I would recomend
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