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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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The website is user friendly, so I was able to locate what I had in mind for a heat press. My heat press arrived much sooner than expected which impressed me about Heat Press Nation's Service to its customers.
Quick and helpful replies any time I have reached out with questions or advise.
I use you regularly for supplies, very happy with the quality, price, and service.
Very pleased and satisfied with the packaging, shipping times, and customer service. Awesome product.
The cutter is such a helpful device, I just need to learn how to use it correctly. Overall I love it and anxious to do so many things with it.
The Craft Pro came sooner than I expected. As of this post I have not used it as I have been reorganizing my craft room. I am very happy with the size of the press, very streamline, appears well made and the warranty that is with it. Can't wait to use it!
I had been waiting for the Craft Pro 15x15 to get back in stock and signed up for the restock alert. As soon as I received the email, I ordered and it arrived at my house 3 days later. I couldn't be happier with the delivery, or the press itself. Thank you HPN!
My order arrived way earlier then what I expected
Easy check out and great discounts!
Easy site to navigate. No issues
Great
Quick checkout and offered free shipping, yay! Quality of vinyl is great.
Heat Press National is a great company to work with and order from. We will continue to do business with them!
Cutting blade not cutting at all!
Easy to navigate
This heat press is the perfect size and easy to use.
Great timing and quality
I was glad to receive my order in a timely manner, and I have been happy with the products I make using Siser vinyl. However, even with the discount, it was a tad expensive to purchase even shorter lengths of vinyl. I would be willing to buy more vinyl if the price was lowered just a little.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.