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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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HPN never lets me down. They have top quality products that are great for any business. They also have great videos on their YouTube page To help with any issue. Signed a regular shopper!
Very quick and easy!
Great products
Nice website. Easy to use.
Had a rushed order from customer, so i selected over night shipping. Didnt get the product on the 3rd day. I decided to call customer service. The guy promised that i he will ship the order that day. And should arrive in thurs(if i remember correctly) but still arrives another day late. My 1 day shipping(that i paid turned into 5 or 6 days.
Before I purchased my Heat Press I called customer service to make sure I was buying the one that would fit my needs. The service was great I told him what I was going to use it for and he made a suggestion to what would be good for me. So far so good!
Fast shipping and great product!
Great service, great products.
Please dont ever use xpo to ship anything. Worst delivery service.
I received my package but that texprint paper did not stick to cotton T-shirts with vibrant color as advertised
Fast shipping. Product as described
Shipping was fast and it was delivered in good shape.
Wish shipping was faster. But all in all great price and product
You had a quantity I could use!
Great experience with fast shipping and lots of payment options.
Awesome service and products!
Great
Ordering process was easy and love the free shipping in a timely manner!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.