On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
Too easy to order. Very simple
Overall, my ordering experience with Heatpress Nation was good. I think the site can benefit from more relevant product info, such as overall footprint, tutorials and better product description videos. That said, the ordering process was smooth and the item arrived packaged securely. The wood panels in the box were a nice touch. The item took a little long to arrive, but being that it was around 90lbs of shipping weight, it was understandable.
One of the items that I receives was not what I ordered and I've been trying to get it replaced or whatever and I'm having a real hard time doing that and my number is *******216 my name is Brenda Ovando please return my call
Website is easy to navigate and deals are great. The refurbished heat press was in better condition than expected. I can't believe what a great deal I got. I love it so much. It makes my life so much easier. No more burns with the slide out tray. I would recommend to everyone. Thank you for the the great service and products!
Muy buen producto, buen precio y rapido delivery
I ordered 3 rolls of blue and one roll was a different color blue. I emailed a picture of the difference and no one has yet to contact me.
Great highly recommended best company to deal with.
Great value on great quality easy to use printer.
Smooth
NICE!
I am very satisfied
Overall experience was awesome, fast shipping!
Mug press was good. If shipping were less, we'd switch to heatpress nation as our mug supplier, as well.
Always my go to for ordering
I've always had a positive experience when shopping at HeatPress Nation. My order is always correct, shipping is reasonable and any questions are always answered promptly.
Would love to have had a discount code or free shipping for my first order. One cup was broken but I didn't file a complaint. It happens lol
GREAT VINYL! WILL 100% KEEP BUYING!
Great products at a great price!
Great experience everytime
Great
Great site easy to navigate with many great options.
The heat press I purchased was the craftpro 15x15 and its favorite press
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.