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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Hi, I am very impressed with your company. When I called to inquire about delivery details, I was treated curiously and promptly with all the info I needed, but to be honest, I haven't used the press yet. We have been traveling since the day after I received the product. I have been viewing tutorials and am excited to begin when I return.
I also appreciate your well thought out and well organized website. I look forward to doing business again in the future.
Ordered for Christmas gift. Came quick and looks great.
HPN's website is professional and easy to
Use. I bought a Craft Pro heat press that works fine. I also bought Neenah transfer paper that is terrible and not what I expected. Now I am back to the drawing board thinking about screen printing or sublimation because the transfers are not what I expected.
I like the inventory. Most of the items become in stock very quickly and I appreciate that the most.
HeatPress Nation offers great service and products!
As of right now, I'm a customer for life.
Good price on nice refurbished unit!
Fair pricing with quick shipping!
You guys are great and helpful
Only received three out of four feet and was overnighted the foot immediately upon calling. Great company to work with.
Great product at a great price!
It is easy to order online. I have never had a problem with any of the products. When I have called in with questions the reps are very knowledgeable and courteous. Great to deal with!
Always happy with HPN services.
Overall everything is great. The cutter does a really good job. I wish you had more help videos for the software.
Great shopping experience, excellent customer service, and received shipments in a timely manner. Happy customer!
Very courteous and professional service.
Awesome sauce!
Shipping was a little slow, but that's to be expected for a heavy item!
Fast and convenient having PayPal option makes checking out so much simpler.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.