HeatPressNation has a rating of 4.8 stars from 58,861 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service, free shipping, and shopping experience. HeatPressNation ranks 1st among Industrial Supply sites.
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I have ordered the 11oz gold mugs several times to personalize and sell at my restaurant. Good pricing and efficient shipping. Thx
My husband bought me a sawgrass and extra ink. When I received it today I noticed the ink doesn't match. I did not want the subli-ink because you have to use easysubli paper and the item can only be washed 10-15 times before the image is gone. It is the initial installation ink that is subli ink. I called to see if they could just exchange the initial ink but no because it's a bundle I have to send all of it back pay for shipping (that's fine) 20% restocking fee ( thats robbery I haven't even removed the tape or opened the ink). Then they said if I install the other ink I bought from them it will void my warranty. Good to know because I can buy 3rd party ink from Amazon instead of through them for the next two years (under original warranty I would not do it). I wish I knew my husband was going to buy from them before he did as I've had problems with my heat press from them also!
My order arrived within the expected time frame and for the busy Christmas season, that was wonderful. Product is exactly as advertised and I'm thinking of ordering a 2nd set in the future so I can cut a few of the mats down to the specific size I need for smaller projects. Product is easy to use and works like a dream with my new heat press.
We tried to buy ink through USCutter and it has been an absolute nightmare, so thank you for making your process so easy and being a trustworthy business! We love and appreciate you!
I have ordered the 11oz gold mugs several times to personalize and sell at my restaurant. Good pricing and efficient shipping. Thx
Everything was delivered as expected, packaged extremely well, and set up was very easy. I started pressing shirts right away after adjusting the pressure.
After doing a ton of research, Heat Press Nation not only offered an amazing deal, but a plethora of tutorial videos which made me feel very confident in my purchase.
I received my vinyl in a timely and love it! Works great on my craft items.
Easy to order and arrange drop shipping to the printer. The sublimation printer was thrilled I had chosen these for use.
was afst and easy I also called to confirm shipping time and the gentleman that I spoke with was great as well!!!
reasonable pricing and I love free shipping on vinyl and the shipping is received in a reasonable time.
Second purchase for my business. I could not be happier with both! The prices were fair and the shipping rivaled Amazon.
I'm a HPN fan because I live in California. Everything else takes 2 weeks! At first I was not impressed with how the first couple of orders were shipped. After I called in and actually communicated, it's been nothing but prompt delivery!!. Plus, customer service is the best I've ever experienced.
Site is very easy to navigate. Found everything i needed for a very very reasonable price. will definitely make this my come to store.
I called in for a quick question. Ryan was the person I spoke with, he was professional, patient, and courteous. I didn't feel rushed as he stayed on the phone with me while I was setting up my account and adding my military discount. Great job guys!
Got my shipment of sublimation ink and puffy vinyl! Quick turnaround, as usual.
Great prices, great products and service! I love HPN!
The Signature line of heat presses are good looking and really well built. We have two, the mug press and a draw press. Couldn't be happier.
Had a problem with my press and called customer service they were very helpful shipped out the piece i needed. Received the piece quickly thanks
Fast and knowledgeable representative answered all questions and provided information I needed to make my decision.
Before I purchased my Heat Press I called customer service to make sure I was buying the one that would fit my needs. The service was great I told him what I was going to use it for and he made a suggestion to what would be good for me. so far so good!!!
I typed in the number of our old heat press that died and easily found this new one just like it. We appreciate getting it on special. Thank you for your service.
I like purchasing items from this company because they give enough knowledge about the product along with a warranty to make a sound decision
UPS was not very careful and the box had been damaged and several of the mugs were broken. I spoke to customer service and was given a refund for the broken mugs which I appreciated very much. I was very happy with your company but not happy with the ups delivery
I had a question about shipping before I ordered and they got back to me fairly quick. They are willing to take care of any items that are damaged in shipping so I will go ahead and try them out. Looking forward to getting the cups to check them out.
Received my order quickly. The set up was super easy to follow. I ready and printing within the first hour.
Have not experienced any real problems in ordering from them. Whenever we inform them that we have found a broken mug in our shipment, they have promptly refunded us the cost for the broken item.
Easy to navigate and find the right heatpress for me through this website. I'm a newbie so it's nice to have something straight forward.