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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Overall Great Experience
Literally no complaints CS was beyond helpful when I called about an item being on back order still arrived the same week I purchased it everything works perfectly! Purchasing the bundle was the best decision I could have made as a beginner!
Had lots of trouble trying to register to establish an account. Luckily your support staff came to the rescue to help me get registered.
I'm completely satisfied with all my purchase
Have no complaints good products good prices
Just spoke with Samantha to confirm this was the right machine, she was the sweetest. Looking forward to buying future presses with you!
Loved my press. It is perfect!
Awesome experience! Great service!
First time ordering so not a whole lot to say shopping was great
Had alot of problems with the first one u send me but I received my replacement and is working great
Great company. Great Product. Great prices. Great service!
Was somewhat disappointed in the difference in temperatures across the heating surface. Thought they would be a very tight tolerance in heat temperatures across the surface but it was more than I expected. Right side seems to be around 5+ degrees hotter than the left side.
It was an easy and smooth process from start to finish.
I absolutely enjoyed my shopping experiences with HPN. Not one disappointment to date with me.
No
Placing the order was super easy. I ordered the heatpress bundle with the shoe platen and the Silhouette Cameo 4 for a really great price. Shipping was quick and the packaging was excellent. I would buy from them again.
Heat Press Nation is a good solid company to deal with. Dependable service and good professional product.
Not bad
Ordering and fast delivery... great
I paid for 2 day shipping but quickly noticed the tracking number saying my order wouldn't arrive for weeks! I contacted customer service and Jerry quickly followed up, gave me next day shipping, and made everything great again! Thank you all so much :)
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.