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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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It was a good shopping experience.
Was nervous about buying a heat press- I'd never used one before. But the features and quality of the machine I got convinced me to take the plunge. It was simple and easy to use. Thorough instructions. Every shirt has turned out perfect so far. I'm truly loving it!
Some mugs arrived cracked or broken that I am not able to use.
I love the 16/20 auto release with sliding drawer. I bought one two years ago and it gave up, so I got another of the same model. HPN customer service always helps with warranty, parts and general questions.
Perfect
Price is little high
Have only used it a couple times but I love it. It would be great if they would send a description of the black foam piece (I'm sure it had a name) in the booklet because it freaked me out when I realized it was not metal. I don't know if others have the same 'freak out' as me...
Easy to purchase.
It was an excellent transaction.
Loved working with heat press nation.
Delivery time was quick and as expected however the product was not anyting close to what I expected was looking for a more metallic silver and this was just Matt with sparkles
Through and through, the process of working with Heat Press Nation was great! I love my machine, it was delivered early and customer support was easy to reach and very helpful.
Very good buying experience, great service and price!
THEY FOR GOT TO SEND THE CAMEO UNIT. BUT AFTER I CONTACTED THEM THEY SENT IT LATER.?
I love doing business with this company. The products are hreat and customer service is amazing. Shipping is fast and ordering is easy. I have only had one problem in the last few years of doing business with this wonderful company. One item was left out of my order, I contacted the conpany via email and provided a picture of the box when i opened it and got a quick response the next morning. They quickly sent my missing item. Great company! Will continue to order items for my small shop from them.
Great experience. My wife loves her Sawgrass so far
Easy shopping, fast check out.
I love my new heat press
12 cups that were in the box were damaged
Great product, very fast shipping!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.