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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Way better than some of the other online stores
My black Friday purchases arrived promptly and my products were packed securely. I was impressed with the fast service and the setup of my heat press was painless.
The Heat Press is great. I am able to save a lot of time with the slide out drawer. I'm very happy that I upgraded from the regular clamshell.
Smooth easy transaction. The prices were really great!
Delivery was a bit rough resulting in product being out of stock and needing reordering. Overnight shipment failed but it did arrive by Christmas and all 12 Orca mugs were unbroken.
Great deal shipped fast
I'm glad for Black Friday just wish shipping was free too! Customer service was really easy to work with and they were very helpful.
Products were accurately described and the pictures accurately represent each product. Everything came well packaged and in good condition. Customer service got back to me quickly when I had questions. Great experience!
So happy with my purchase!
My experience was great. I spoke with customer service several times before my purchase. Each time they were polite, respectful, and full of information. They answered every question I asked each time. It was one of my best online purchase experiences. Thank you Heat Press Nation for hiring such great people!
No problems. Easy buying experience.
Web site is easy to navigate, nice selection of products to choose from and prices are reasonable. Delivery was quicker then expected
Cups are a Very hood quality
Very nice people
Great paper.
The coasters came out great. Thanks
It took a little bit of work to find what I needed. But I love the product.
GREAT!
Received quickly. Loving second lift handle! Only had one month but so far so good!
Excellent response and delivery.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.