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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Order came on time. Teflon paper was ripped, but everything else was perfect.
Excellent customer service. The best. Thank you Brian!
My product was packaged with great care. Thank You!
Great serviCe
Was a breeze. I was able to find the item I wanted quickly.
You have made this an easy process. The items are explained clearly. Thank you
I had a great experience shopping here. It is quick and easy. I do wish the price was a bit lower.
Quick easy and all I needed!
It was easy to find what I wanted and the price was in the range I wanted to pay.
Great!
Was happy with the packaging for my order. Kept the products undamaged and it great shape.
Have bought several items from yall and I have been pleased with the service and items
I learned a lot about the different types of presses, transfer papers etc... Your site was very user-friendly. Thank you!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.