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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I had an issue with the delivery of this heat press
But the customer service was great and they fixed it right away
Great experience purchasing my heat press during their cyber Monday sale. So far I love it
Live support from chat with Bryant was VERY helpful.
Great place for all my heat press needs.
Grear!
Customer Service is without any doubt better than any other I have ever dealt with. They take your concerns seriously and address them in a very expedient manner. Their staff is well versed and can find a quick solution to any issue than may arise. Keep up the Great Work!
Heatpressnation has almost everything that is needed. Delivery was a little late but only one or two days. Overall great shopping experience
Very satisfied. Just be careful when weeding. If you're not careful and the design lifts up it wont be able to be stuck back down.
Always reliable
Great product! It was on back order so it took a while to come in but once the factory received the product they were very fast with getting it shipped out to me the next day to be exact! I upgraded from a amazon heat press and I would highly recommend saving up and getting this heat press its worth the extra money for the quality its a very heavy and well built heat press!
I love my product and so far great customer service
Received my Heat Press faster than expected. Customer Service was great when I had a question. Thanks HeatPressNation!
The best paper I ever used.
Definitely happy with my purchase,and when their was a problem with my order the rectified it immediately.Thanks
Fast service and delivery
Great Deals!
She seems to love it.
Great product, and fast shipping.
Got great deals during Black Friday promotion. Shipping was fast and products arrived in excellent order. Happy customer.
Thank you guys for the fast shipping! Happy Holidays!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.