• Hear Our Voice

Hear Our Voice

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Hear Our Voice has a rating of 4.9 stars from 471 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hear Our Voice most frequently mention customer service, great quality, and quick shipping. Hear Our Voice ranks 10th among T Shirts sites.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
See all photos

What reviewers want you to know

Positive highlights

  • Customer service staff was professional and courteous.
  • Exceptional customer service and excellent quality products.

Critical highlights

No critical highlights yet

How would you rate Hear Our Voice?
Top Positive Review

“The shirts turned out great and were delivered well ahead of schedule.”

Felix G.
8/11/22

The shirts turned out great and were delivered well ahead of schedule. Awesome designs, vibrant colors and top notch printing. This website rocks!

Top Critical Review

“Poor quality”

Pam H.
3/4/23

I ordered a t shirt that faded so badly after one wash in cold water it was illegible. After three attempts to contact the support team, I finally was instructed to file a claim. The claim could not be filed because it was outside of the 14 day limit. Since the shirt was not washed immediately after receipt and given that it took 7 days to hear from support, I totally missed the window for return of a defective shirt. I will not be ordering from this site again.

Reviews (471)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (133) quality products (37) quality shirts (29) shopping experience (16) quality material (12)
Thumbnail of user felixg121
1 review
0 helpful votes
August 11th, 2022

The shirts turned out great and were delivered well ahead of schedule. Awesome designs, vibrant colors and top notch printing. This website rocks!

Thumbnail of user kianr9
1 review
0 helpful votes
July 22nd, 2021

An outstanding experience from beginning to end. Easy checkout, flawless ordering process, tons of designs and great t-shirts. Shipping was very quick and got constant order updates until I received my shipment.

Thumbnail of user jeanc511
1 review
0 helpful votes
May 12th, 2021

Super-fast and reliable service. Great products. Delivered my shirts in less than 10 days of ordering, which is exactly what we needed! Highly recommended.

Thumbnail of user carlosn94
1 review
0 helpful votes
September 24th, 2020

I ordered a shirt for my boyfriend. It arrived fast and we loved it. We'll place more orders on their website soon.

Thumbnail of user naomij74
1 review
0 helpful votes
July 2nd, 2022

Does anyone bother to check these signs before they send them out? My yard sign says "women's rights is human rights". Seriously? It's a really nice sign, but who wrote it? Now I have to fix it.

Tip for consumers:
that the people making the sign don't proof read their work.

Products used:
yard sign

Service
Value
Shipping
Quality
Thumbnail of user edh481
1 review
1 helpful vote
February 24th, 2022
Verified purchase

Beware, I suspect all of these 5-star reviews are fake. This is a scam of a website. Red flags are "no phone number, no cancellations, no returns, no exchanges (even if they made an error), no social media presence, no owner of company, no address for company..." the list goes on. I've been screwed over by them twice and now just want to warn others. Their cool messages on their products are hypocritical because their business ethics and integrity are just the opposite.

Tip for consumers:
Don't use this site! Beware, I suspect all of these 5-star reviews are fake. This is a scam of a website. Red flags are "no phone number, no cancellations, no returns, no exchanges (even if they made an error), no social media presence, no owner of company, no address for company..." the list goes on. I've been screwed over by them twice and now just want to warn others. Their cool messages on their products are hypocritical because their business ethics and integrity are just the opposite.

Products used:
Tried to order sweatshirts, but they were out of one size, didn't tell me and shipped the other one. I needed to have both (or neither), which I told them and they sent the one anyway. They forced me to buy a sweatshirt I now cannot use. They have no returns even when it is their fault!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jacquelines432
1 review
0 helpful votes
February 7th, 2021

Pleased with hearourvoicestore. My shirts turned out excellent and exactly as they described. The price was also fair. Will order more for sure.

Thumbnail of user sueg355
1 review
0 helpful votes
June 9th, 2021

The shirt is awesome. Very well made with professionally printed artwork and arrived earlier than expected delivery date. My husband loves it!

Thumbnail of user joanned308
1 review
0 helpful votes
July 1st, 2021

Very attractive and durable t-shirts for kids at a great price. Customer service went above and beyond to meet the tight deadline and also made sure I got my shirts in excellent quality. Thank you.

Thumbnail of user gabrielb166
1 review
0 helpful votes
March 24th, 2021

Top quality products, quick shipping, excellent material and graphics on the shirts looked beautiful. I highly recommend hearourvoicestore to everyone.

Thumbnail of user pamh903
1 review
0 helpful votes
March 4th, 2023

I ordered a t shirt that faded so badly after one wash in cold water it was illegible. After three attempts to contact the support team, I finally was instructed to file a claim. The claim could not be filed because it was outside of the 14 day limit. Since the shirt was not washed immediately after receipt and given that it took 7 days to hear from support, I totally missed the window for return of a defective shirt. I will not be ordering from this site again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user mohamedo42
1 review
0 helpful votes
July 22nd, 2021

The entire shopping experience was seamless. There were too many unique designs to choose from. I was kept informed throughout the process. Also, my order arrived in a timely manner.

Thumbnail of user kelliel91
1 review
0 helpful votes
December 29th, 2022

Beautiful shirts! Perfect sizing and the fabric was of great quality. I keep ordering from this website because they never disappoint me. 100% satisfied.

Thumbnail of user tabathar32
1 review
0 helpful votes
September 21st, 2022

You guys have exceeded my expectations. The fabric quality and attention to detail is excellent. Keep up the good work. My next order is coming soon.

Thumbnail of user doloress129
1 review
0 helpful votes
March 9th, 2021

I love all the items I bought from hearourvoicestore. Customer service is super helpful and it's a pleasure working with them. I will be choovsing them again in the future.

Thumbnail of user fannier13
1 review
0 helpful votes
July 20th, 2021

I really loved the t-shirts I ordered from this website. Awesome designs. Super comfy material and true to size. The delivery time was exceptionally quicker and customer service kept me updated throughout the process. Will definitely order from them again.

Thumbnail of user sheriw98
1 review
0 helpful votes
May 27th, 2021

Loved the designs and the printing was done with perfection. Amazing t-shirts and attention to the details were phenomenal. Highly recommended.

Thumbnail of user eduardor145
1 review
0 helpful votes
April 8th, 2021

I love doing business with hearourvoicestore. They have an interesting variety of designs and a selection of all of my favorite brands. There is no better place to order apparel online.

Thumbnail of user jennr413
2 reviews
0 helpful votes
July 14th, 2023

This company is a scam. Not only are their sizes rubbish but their customer service is FAKE. I've tried filling out a claim because the XL shirts I got fit like smalls and each time the claim like gives me an error message. When I try to email customer service they tell me to use the claim link THAT DOESN'T WORK! This company is fake, a scam, and not plus size friendly, BUYER BEWARE!

Tip for consumers:
This company is a scam!!

Products used:
Tank tops

Service
Value
Quality
Thumbnail of user lisad1152
2 reviews
0 helpful votes
September 11th, 2020

I had a tight deadline to meet so I reached out to customer support and they accommodate my request with ease. I am very pleased with the service. Great job!

Thumbnail of user lesliel352
1 review
0 helpful votes
April 4th, 2021

Always satisfied with the products I received from hearourvoicestore. My most recent purchase was a ‘Vintage 1980' hoodie. It was made with very good material and was super comfortable to wear.

Thumbnail of user carsono17
1 review
0 helpful votes
July 16th, 2022
Verified purchase

I ordered a sweatshirt with a saying on it and it has been processed very quickly. However, I received 2 further emails the next day from the company saying I had left the item in my cart. I went back and purchased it only to receive 2 more emails of that ilk. I checked my account, which had been charged twice. They refused to cancel the order and on day 3 have already shipped both sweatshirts.

Tip for consumers:
Check your email for the trick when they let you know you left something in the cart after you already purchased it. Confirm they've taken the money from your account before buying a second time.

Products used:
Haven't received the products yet.

Service
Shipping
Returns
Thumbnail of user kimv195
1 review
0 helpful votes
September 18th, 2020

Always a pleasure dealing with Hearourvoicestore staff. They make sure my orders are processed smoothly and often accommodate my special requests which is a huge plus. Very satisfied customer.

Thumbnail of user deeellenj
1 review
0 helpful votes
March 29th, 2023
Verified purchase

I ordered a t-shirt from Hear Our Voice company, and the quality was not good. There are white streaks on the design. I reached out to them for a "replacement" and was first told the product "met their campaign expectations and that it would not refund my money. Mind you; I just wanted to exchange it.

I sent a follow-up email and received this response from the company...

We sincerely apologize for the trouble this has caused you! Based on our policies, we do not offer refunds or exchanges for your order. However, we do see that the product you received does not match our high-quality standards.

In the interest of customer satisfaction, we would like to offer a 20% refund to your account. Please let us know if you accept this resolution so we can assist you as soon as possible. We look forward to improving your experience.

Thank you again for reaching out to hearourvoicestore.com! If you have any additional questions, please do not hesitate to contact us by responding to this email.

Kind Regards,
Alice
Customer Service

Even after admitting the quality was NOT good, they refuse to replace or fully refund the damaged product.

They claim to not offer refunds/exchanges, however, on their website it clearly states they do.

Their refund/replacement policy from their website.

What is your return policy?
Due to the nature of our print-on-demand and dropship products, replacements or refunds are provided only if the product is defective or materially different from the description on its respective site.
You must submit a claim within 14 days of the delivery date.
Shipping and handling fee are not refundable. Refund will be processed only for the unit price that applies for refund.
If there's an issue with your product, please submit a claim through our online form. You'll need your order number and the email address you used to place the order. We will use this information to look into a replacement or refund and prevent future errors. If your order qualifies for a replacement or refund, we will determine which of these is more appropriate on a case-by-case basis.

With this business, If you plan to buy from this company, don't expect:
1) good quality
2) good customer service
3) replacement/exchange/refund

DeeEllen

Tip for consumers:
I have no comment at this point. I'm new to this site.

Products used:
I purchased a t-shirt, and the quality is poor.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marlad49
1 review
0 helpful votes
July 22nd, 2021

I was a bit skeptical ordering online but when I received the delivery I was totally amazed with the fabric quality, design and the printing of both the shirts. I'm extremely happy with my purchase and will be back again soon.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Hear Our Voice?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hear Our Voice?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business