Hear Our Voice

The best shopping experience in a while. Ordered some shirts and masks from Hearourvoicestore and everything came out perfect. Well-made, accurate sizes and very comfortable to wear. Would definitely recommend them.

Awesome designs, great quality material, beautiful color combinations and order was shipped well ahead of the schedule. I highly recommend hearourvoicestore to anyone looking for great quality products at fair prices.

First time ordering t-shirts from hearourvoicestore and I was a bit skeptical but when I received the delivery all the items were of exceptional quality. Will definitely order again.

I ordered a t-shirt from Hear Our Voice company, and the quality was not good. There are white streaks on the design. I reached out to them for a "replacement" and was first told the product "met their campaign expectations and that it would not refund my money. Mind you; I just wanted to exchange it.

I sent a follow-up email and received this response from the company...

We sincerely apologize for the trouble this has caused you! Based on our policies, we do not offer refunds or exchanges for your order. However, we do see that the product you received does not match our high-quality standards.

In the interest of customer satisfaction, we would like to offer a 20% refund to your account. Please let us know if you accept this resolution so we can assist you as soon as possible. We look forward to improving your experience.

Thank you again for reaching out to hearourvoicestore.com! If you have any additional questions, please do not hesitate to contact us by responding to this email.

Kind Regards,
Alice
Customer Service

Even after admitting the quality was NOT good, they refuse to replace or fully refund the damaged product.

They claim to not offer refunds/exchanges, however, on their website it clearly states they do.

Their refund/replacement policy from their website.

What is your return policy?
Due to the nature of our print-on-demand and dropship products, replacements or refunds are provided only if the product is defective or materially different from the description on its respective site.
You must submit a claim within 14 days of the delivery date.
Shipping and handling fee are not refundable. Refund will be processed only for the unit price that applies for refund.
If there's an issue with your product, please submit a claim through our online form. You'll need your order number and the email address you used to place the order. We will use this information to look into a replacement or refund and prevent future errors. If your order qualifies for a replacement or refund, we will determine which of these is more appropriate on a case-by-case basis.

With this business, If you plan to buy from this company, don't expect:
1) good quality
2) good customer service
3) replacement/exchange/refund

DeeEllen

Loved the designs and the printing was done with perfection. Amazing t-shirts and attention to the details were phenomenal. Highly recommended.

The shirts I ordered arrived on time. No complaints at all. Outstanding customer service and they kept me updated throughout the whole process. I will definitely recommend hearourvoicestore to my friends and family.

All the items I've ordered from hearourvoicestore turned out excellent. Their customer service kept me informed from ordering to receiving the final products. I will keep doing business with them as long as their prices remain competitive.

1st time ordering from avocadotee and it was a pleasure working with these guys. They answered my questions promptly and on my request they also kept me updated on the order status. They definitely know how to make their customers happy and products worthwhile.

I've had one of the best customer service experiences with this website. There were some issues with my order and the staff quickly resolved them quickly and without any fuss.

I have ordered multiple shirts and hoodies from this website over the past year and I loved each of them! They have so many designs to choose from and I always receive my orders in a timely fashion. Came here to write this review just after placing my latest order.

Excellent quality shirts and hoodies. I was so impressed how quickly I got my shipment. The sizes were as described and both items were printed nicely and made with premium fabric. What more could I ask for?

I was a bit skeptical ordering online but when I received the delivery I was totally amazed with the fabric quality, design and the printing of both the shirts. I'm extremely happy with my purchase and will be back again soon.

My order arrived ahead of time and looks awesome. Very simple and smooth ordering process. Rep at customer service worked very hard and responded to my questions promptly. Will definitely order again.

The shirts were of great quality and were printed professionally. Shipping speed was quick and I was kept updated throughout the process. Very pleased with the overall shopping experience with this website. Thank you.