“very bad food and service”

I went to the hospital which looked fancy but the staff at the reception were rude and then nurse supervisor was not respectful and arrogant, the doctor was not bad though we paid for 5 star service, when we complain about the food, the british supervisor there spoke as if she is the owner of the hospital and we the patients are nothing. please train her on how to speak for the patients who pay her salary. I dont advice any one to go this hospital if you want respectful treatment.