• HealthCare.com

HealthCare.com

Overview

HealthCare.com has a rating of 1.23 stars from 55 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about HealthCare.com most frequently mention phone number, credit card, and insurance agent problems. HealthCare.com ranks 84th among Health Insurance sites.

  • Service
    9
  • Value
    8
  • Shipping
    3
  • Returns
    3
  • Quality
    8

This company does not typically respond to reviews

Positive reviews (last 12 months): 14.3%
Positive
1
Neutral
0
Negative
6

What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • Into this site trying to find a health insurance quote for me.
  • Think twice before giving out your information and phone number to this website.
How would you rate HealthCare.com?
Top Positive Review

“Thanks healthshopcare, i and my father are very thankfully because you was my last hope”

Charlie C.
5/14/23

Thanks healthshopcare, i and my father are very thankfully because you was my last hope when no other pharmacy are interested to delivery order on same day but you have sent my order on same day after book in the morning time.

Top Critical Review

“SCAM and Lies”

Frank H.
1/2/24

The ad said they offer a very low rate of around $10/month. I only needed coverage to stop the state penalty of no insurance so this was fine. The form said there would be quotes after submission - Lie. There were no quotes and no quotes emailed to me. I started getting bombarded by phone calls. I answered one and of course it was an Indian call center. They said the lowest probably was around $250. Lies and they sold my information so now I am getting a lot of sales calls.

Reviews (55)

Rating

Timeframe

Other

Reviews that mention popular keywords

health insurance (4) phone number (4)
Thumbnail of user scottr25
1 review
11 helpful votes
November 11th, 2013

I just wanted people to know that this website heathcare.COM is NOT the same as the real affordable care act website called www.healthcare.gov. You need to see that. Gov at the end of the website or you are not buying from the real obama created exchange and you may not get the tax subsidy that you want. Calling the 1800 on this website is not the same thing as calling about the official government healthcare.gov exchange. I am shocked this website is allowed to exist as I did not know I had to type in. Gov and not. Com. I hope other people can learn from this and everyone should go to www.healthcare.gov

Thumbnail of user jonasl12
5 reviews
10 helpful votes
November 11th, 2013

To be fair to this website it was created in 2006 before the Obama administration even passed their Affordable Care Act law. www.healthcare.gov the official website just bears the same generic name. The government selecting to use the same name is not the fault of this company. They chose this first. Now they must benefit tremendously from Obama administration using the www.healthcare.gov URL. We cannot blame them for the extra business they receive. Hopefully people can figure out that they are not really on the exchange by using this website, though I am sure many will unknowingly buy insurance by hitting a link on this site or calling up an insurance adviser. I do not believe this site can give you the tax subsidy credit unless they maybe have an affiliation with the exchange. Does anyone know if people who buy from this site still get a tax credit or reduce rates or do they just pay full price?

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From the business

Our Specialty: Help individuals and families shop for health insurance, apply for affordable health coverage in minutes or connect them to an insurance agent to find the best plan for their needs.

Since 2014, HealthCare.com has become one of America’s fastest-growing insurtech companies, revolutionizing how consumers shop for health insurance. Leveraging advanced technology and data science, the company has developed customized proprietary products to better fit consumer requirements, enhance customer satisfaction and take some of the guesswork and inefficiencies out of buying insurance.

Business History

The HealthCare.com story spans near 15 years of work to help make healthcare more accessible for everyone. Starting in 2006, we acquired the domain name HealthCare.com and set out to empower consumers with better healthcare information and help them make better decisions. A new chapter began in 2014 with a new mission and vision for the company of offering health insurance shopping options with hundreds of insurance carriers. Today HealthCare.com is backed by PeopleFund, Second Alpha Partners, Link Ventures, Axis Capital, and individual investors including current and former executives of Booking.com and Priceline.

Company Representative

Thumbnail of user colleenm21
Colleen M.
Typically does not respond to reviews

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