Hawes & Curtis USA

Terrible quality shirts. They do not last at all! I bought a minimum of 7 shirts from here. All of them ripped at the elbows within 4 months of usage. They were all alternated properly, washed according to instructions. I had another 7 shirts from various places such as Next and Zara and they are of a much better standard. How this brand is on Jermyn St and still receiving any customers is incomprehensible. I complained at an alternative branch, the Westfield Stratford store and was told by the manager on duty that I would need to visit Jermyn St again. A sales advisor there said I was measured incorrectly and that was the reason for the poor longevity. The incompetence proposed by the sales assistant was merely a cover up for the poor quality shirts. Colleagues at work have also said they have similar experiences with TM Lewin and they have come to accept it. DO NOT accept poor quality and switch to quality menswear alternatives such as M&S, Next, Zara, Mango. The customer service and quality at Hawes & Curtis is shocking.