Harry's has a rating of 2.79 stars from 2,924 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Harry's most frequently mention new blades, gillette fusion, and poor quality problems. Harry's ranks 1st among Shaving sites.
This company responds to reviews on average within 1 hour
I have a recurring subscription to Harry's and usually get their razors and their new deodorant. I like the stone and redwood scents and they actually work! I also live life on the wild side and sign up to receive a mystery item with my order. They're a great way to try out products for just 5 bucks (plus if you don't like it, you can request a refund). Also, their customer service is really good as well. If you email in, you get a personal email back from a real person that you can reply to! Great work, Harry's
They lost me when they went Woke! Go Woke Be Broke! Blades don't last very long, I wasn't liking Harry's products much before other than the fact that it's cheap but then, when I heard of the story with the Daily Wire, I boycotted Harry's and Gillette! I encourage you to do the same! Stop the normalization of woke practices like Drag Queen Story Hour and the like! Wake Up America! Let's be the Light to Other Nations. Bring up our children to be the best. God Bless America.
About 1 month ago I received an offer from HARRY'S offering me a razor blade and shave cream for $5.00. I paid/ordered the promotion. This morning I woke up and checked my bank as I always do, and saw a debit for $24.00 and when I dug a bit deeper I see that HARRY'S had placed me on "Auto-Ship" and that the payment was in process. I don't even know what HARRY'S is Auto-Shipping me. Please know that I did not sign up for anything other than the $5.00 promotion. I sent HARRY'S an email this morning but so far in vein -- no answer. The razor's shave was just OK, not great. A product that I would not repurchase. Now after the unwanted "Auto-Ship" issue I will NEVER buy a HARRY'S product again!
Products used:
Not sure. The unauthorized/unwanted Auto-Shipment has not yet arrived
I ordered these for my boyfriend monthly at first until we ended up with a stockpile and I started using them too! Just as good as the Venus if not better. It's always something we would forget at the store so it's nice for them to come straight to our door!
Thanks SKYLAR in the customer service department for your help in resolving an issue I had. I'm looking forward to receiving my trial kit as well as replacement blade pack!
Thanks for the shout out here, Afaq! We'll defintely pass this along to Skylar! We hope you're enjoying the Shave!
All the best,
The Harry's Customer Experience Team
Harry's razors are the best in the world, I would highly recommend them to anyone, smooth shave no nicks or cuts and a great price!
Thank you for making my miserable morning shaving experience somewhat enjoyable! Always hated going to the store and staring into the expensive locked box of razors. Thank you
... and this is the best blade I've ever used for it's price. The Shave Gel is a good complement, I'm a lather guy. I'm not sold on the Shampoo with Conditioner, too much conditioner for my grey head. Excellent customer service when they helped me with a special request and quick delivery for vacation. For me, overall Harry's is a winner.
I bought this product for my husband, but I ended up trying it on my legs and underarms. I can't tell you how nice these razors are. I have very sensitive skin and usually have itchy legs when I shave, but Harry's starter kit leaves me with non-itchy legs. I really love this product. I heard about this company from tv. When they declined to be bought by a bigger company I needed to try this product, because it was so bold of them not to sign with a big company. Now that I have tried it, I will never use "fancy" female razors again.
I initially received my package with the blades missing during transport. I contacted customer service and made them aware of the issue, and they turned around and shipped a replacement promptly. Thank you for the outstanding service!
Wild about Harry's: their clean, neat easy to use website, their superb products (use blades, razor, body wash, shave gel), neat, efficient packaging. Prompt deliveries. Gave gifts to nephews who were thrilled. Excellent company. And sweet to add a free little bottle of hand sanitizer in last order. Classy organization.
I've used Gillette my whole and hated shaving. The first time I used Harry's I couldn't believe what a great shave I got. It was best shave ever. No cuts, no burning, just a smooth easy refreshing shave. I'll never use anything else again.
I love Harry's. The Razors and brades are awesome. Love that I have an ongoing
Order. Once in a while Cologne.
Products used:
Razor, blades and somerimes Cologne.
Harry's provides great service. Customer Service is friendly and quick to respond. There is a simple process to set up and manage your orders.
I really like the quality of the blades and the trim blade on the back side of the head is perfect for sideburns and under the nose. The after shave balm is no nonsense and just the right fragrance. We'll done, Harry.
I waited a year before I tried harry's. I continued to use the the same old junk that the name brands offered. It got so bad a few years ago I tried a Chinese brand of blades. That was the last straw. No more ragged blades or blades that did not have an edge ground on them. I can use Harry's blades for 15 to 16 days easy. I buy on line and it works fine. Keith Greene Alma, Arkansas
I have a recurring subscription to Harry's and usually get their razors and their new deodorant. I like the stone and redwood scents and they actually work! I also live life on the wild side and sign up to receive a mystery item with my order. They're a great way to try out products for just 5 bucks (plus if you don't like it, you can request a refund). Also, their customer service is really good as well. If you email in, you get a personal email back from a real person that you can reply to! Great work, Harry's
Products used:
Razors, body wash, antiperspirant, face wash, and lotion.
No more worries about if my blades are in stock or be confused about which new blade to choose. With Harry's you get great product and great service. Each month you get an alert when your order is shipping. You can add new items. Harry's always delivers
One less thing to have to keep on my shopping list.
Love that the packaging is recyclable and the blades are in their own container,
For the first two years the blades seemed to be really sharp, now I find that I have to shave over the same area 2-3 times in multiple directions to get a clean close shave. Even then by mid afternoon it is rough.
That definitely isn't the experience we want you to have with our Blades, Ron. Please feel free to give us a call at 1-888-212-6855. We're here to help!
Harry is always on time, fairly priced, unlike competitors, who raised prices so much that their merchandise had to be locked up. Thank you Harry David, Salisbury NC
Pondered for a while, then took a gamble on the free trial plan. Very disappointed. The multi-blades are mounted in a too-flexible rubber/plastic head that makes it hard to shave anything but your cheek. Too big to work well on chin, jaw-line, above the upper lip. Thick gel clogs the blades and makes it hard to see where you have shaved.
Got my Harry's order. On time, still a great price.
What can I say. I am a customer because of the price, the service, the quality of the products (I do NOT just buy blades...) and also because of the follow up, an BECAUSE Harry's is much more than just a supplier of shave accessories. They actually have a cause!
Bravo.
And Thank You.
Have three razors and have been on auto ship for a couple years. Could buy my blades at Walmart now but auto ship is so simple.
I got myusual order of razor blades, but took the offer to get something (mystery item) for some more $'s. To my surprise I got three bars of soap and what a wonderful smell. I have used one instead of my usual soap and have been really pleased.
In line with new products, what about an after shave. The after balm I have bought is underwhelming both in size and smell.
Great blades. Keep up the good work.
Glad you are enjoying the soaps, Bill! Thanks for the aftershave suggestion. We’re always working on new ideas, so hopefully we will come out with something for you soon.
I've been a Harrys customer for several years. I am completely happy with their shaving products and services... in addition, their customer service is excellent. Their website is super easy to navigate and you can communicate with customer service reps easily and quickly. I highly recommend Harry's!
Products used:
Shaving related products
I'll never switch back to any other razor or shave cream. These guys are on top of their game! I absolutely love the products! And the scent of the shave gel?! Manly, sporty, and enticing! My girlfriend loves it!
Shaving is evolving. Never buy overpriced razors again. Get Harry's German engineered blades and shaving cream online for a fair price.
We're sorry for the confusion, Tom. When ordering our Starter Set, you also sign up for a recurring Subscription, based on how often you shave. We try to make that pretty clear at check out - before the order is placed. It's also within the email confirmation that is sent to you immediately after your order has been placed.
We answer our emails within the order they were received, so we thank you for your patience in advance. We'll be happy to get you taken care of. Again, our email is help@harrys.com. Thank you.
All the best,
The Harry's Customer Experience Team