website thubmnail of Hamleys
How would you rate Hamleys?
grey star
grey star
grey star
grey star
grey star
GB
1 review
0 helpful votes
Follow Helen H.
Unfollow Helen H.
Send Message
Share Review
Report Review

Whipped Wand
February 8, 2024

Opened before wrapping as a present. Thank god I did. The Harry Potter wand was in pieces. I didn't order series 5!
Possibly check your labelling as courier service obviously chucked the thing about. I'm not a happy bunny

Date of experience: February 8, 2024
India
1 review
0 helpful votes
Follow Kalpana R.
Unfollow Kalpana R.
Send Message
Share Review
Report Review

I bought a jigsaw puzzle (Webby, wooden) online, and Hamleys sent a wrong item. Despite many email exchanges and phone calls, no action has been taken by Hamleys till date. Please do not buy anything online from Hamleys! Complete cheats!

Date of experience: February 2, 2024
GB
4 reviews
8 helpful votes
Follow Lindsey W.
Unfollow Lindsey W.
Send Message
Share Review
Report Review

I bought a lovely yapping toy dog for my little boy from hamleys online and the quality fat surpassed the price. The shopping experience on the site was fast and easy, as was delivery and the toy dog was the nicest looking one I have seen anywhere - will definitely shop again.

Date of experience: November 12, 2013
GB
1 review
0 helpful votes
Follow Jack D.
Unfollow Jack D.
Send Message
Share Review
Report Review

Bought PS5 a month ago...
November 11, 2021

Bought a PS5 almost a month ago
Bought a PS5 almost a month ago. Didn't get delivered by 5 days (was supposed to be 3) nothing, called them they said they'd call back, they didn't. Called them again two days later, they said they'd call back, they didn't. A week after that I get a tracking email... wait for it to be delivered and on day of delivery all they've sent is the controller charging wires

Order #*******

Date of experience: November 11, 2021