• Hamleys

Hamleys

Is this your business?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business
Is this your business?

Overview

Hamleys has a rating of 2 stars from 4 reviews, indicating that most customers are generally dissatisfied with their purchases. Hamleys ranks 127th among Toys Store sites.

  • Service
    1
  • Value
    2
  • Shipping
    2
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
See all photos
How would you rate Hamleys?
Top Positive Review

“I bought a lovely yapping toy dog for my little boy...”

Lindsey W.
11/12/13

I bought a lovely yapping toy dog for my little boy from hamleys online and the quality fat surpassed the price. The shopping experience on the site was fast and easy, as was delivery and the toy dog was the nicest looking one I have seen anywhere - will definitely shop again.

Top Critical Review

“Bought PS5 a month ago...”

Jack D.
11/11/21

Bought a PS5 almost a month ago Bought a PS5 almost a month ago. Didn't get delivered by 5 days (was supposed to be 3) nothing, called them they said they'd call back, they didn't. Called them again two days later, they said they'd call back, they didn't. A week after that I get a tracking email... wait for it to be delivered and on day of delivery all they've sent is the controller charging wires Order #000334325

Reviews (4)

Rating

Timeframe

Other

Thumbnail of user helenh1473
1 review
0 helpful votes
February 8th, 2024

Opened before wrapping as a present. Thank god I did. The Harry Potter wand was in pieces. I didn't order series 5!
Possibly check your labelling as courier service obviously chucked the thing about. I'm not a happy bunny

Products used:
None

Value
Shipping
Quality
Thumbnail of user jackd799
1 review
0 helpful votes
November 11th, 2021
Verified purchase

Bought a PS5 almost a month ago
Bought a PS5 almost a month ago. Didn't get delivered by 5 days (was supposed to be 3) nothing, called them they said they'd call back, they didn't. Called them again two days later, they said they'd call back, they didn't. A week after that I get a tracking email... wait for it to be delivered and on day of delivery all they've sent is the controller charging wires

Order #*******

Tip for consumers:
Don’t use it.

Thumbnail of user kalpanar18
1 review
0 helpful votes
February 2nd, 2024

I bought a jigsaw puzzle (Webby, wooden) online, and Hamleys sent a wrong item. Despite many email exchanges and phone calls, no action has been taken by Hamleys till date. Please do not buy anything online from Hamleys! Complete cheats!

Products used:
Webby wooden jigsaw puzzle

Service
Value
Shipping
Returns
Thumbnail of user lindseyw12
4 reviews
8 helpful votes
November 12th, 2013

I bought a lovely yapping toy dog for my little boy from hamleys online and the quality fat surpassed the price. The shopping experience on the site was fast and easy, as was delivery and the toy dog was the nicest looking one I have seen anywhere - will definitely shop again.

Sitejabber for Business

Gain trust and grow your business with customer reviews.

How do I know I can trust these reviews about Hamleys?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Hamleys?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business