Haband has a rating of 1.5 stars from 193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Haband most frequently mention customer service, free shipping, and return fee problems. Haband ranks 419th among General Apparel sites.
No positive highlights yet
I'm usually satisfied with the quality, so long as I'm careful to order exactly what suits me. I'm not pleased with the exchange/return arrangements, where returned merchandise ships back for"free", using pre-printed supplied label, but a flat $10 is charged back for the trouble. This makes few returns worth the effort and I have kept and altered clothes rather than suffer this indignity. There is no alternative to this arrangement.
I waited for forever only to be greeted by an incompetent non-English speaking employee presumably in a boiler room somewhere else. I spoke to the person who took info in my native tongue at slower than a snails pace for more than fifteen minutes and then he asked me, "Are you calling about a HABAND promotion?" Are you kidding me? I politely told him the call was over. This happened about 3 minutes ago at 12:42pm EDT. I'm very sad that I can't purchase the clothes I wanted for the unusually reasonable price and savings but the cost cutting on the phone reps did HABAND in today.
I'm usually satisfied with the quality, so long as I'm careful to order exactly what suits me.
I'm not pleased with the exchange/return arrangements, where returned merchandise ships back for"free", using pre-printed supplied label, but a flat $10 is charged back for the trouble. This makes few returns worth the effort and I have kept and altered clothes rather than suffer this indignity. There is no alternative to this arrangement.
I do not know what this $25 bill was for. But you billed me two late fees of $39 each for $78.
Total is $108, I paid this so as not to ruin my credit. But you are legal robbers.
I was a frequent buyer, but will never buy again.
I had ordered some clothing and then a few days later made another order. I actually did not read reviews for the company site before ordering. I read the poor reviews after the second order was processed and I was more than a little worried that I had made a bad move. I was pleasantly surprised that both orders arrived in less than a week, all of the clothing arrived and was as advertised. Quality was overall pretty good or definitely a least equal to the low price I paid. Sizes were correct and true to usual sizes (all items were plus sized for both men/women's clothing.) I found the shopping experience overall good and will order from them again and hope future purchases go as well.
After multiple calls and emails. JC called me back and placed a new order with the original discount codes that were available when I placed the lost orders. I appreciate the response, even though it took several calls, emails and waiting two days.
Thank you Haband we placed our order on 11/23 and received our order in 11/30. Everything was as we ordered and all fit perfect. We will shop here again.
Very pleased with Haband... a few times the sizes on cargo pants were too long but I did not return... wife hemmed
I have purchased many items over the years. I like many of their products, but their customer service is missing a lot. No upbeat or positive thinkers willing to to provide real service. It makes them mediocre. I ordered some New Balance shoes and they looked nothing like what I ordered. I didn't really want a return or refund. I wanted what I had ordered. No offers to try and resolve the issue.
I purchased a couple sherpa lined jackets and love them. The flannel type need serious reinforcement in front pockets. Men carry stuff in their pockets and some heavier stitching to reinforce the pockets would make these jackets great!
Overall, I think Haband needs a better quality control service and much more supportive customer service departments.
Daniel F. Irwin Sr
Purchased 8 items, overall good for price if you ok with average quality, not washed items yet, liked secret pocket in shirt for carring cash and c. C., passport ext in shirt. Price is very reasonable plus you can get free shipping too
I've ordered several times now from Haband and really like it. Their sizes are accurate and great quality! The only issue I had is that the knock-off cologne wears off way too soon. But it does smell pretty much like the name brand cologne.
Haband is not my style but I do get lots of my fathers clothing through them. He enjoys the cut and style of their pants and zippered up shirts. All of the clothing hold up well and no ironing required on many clothes items. No ordering or shipping issues at all
, I found that experience with this company really helped me with sizes, because now that I've been dealing with them over the years, I have perfect fits every time.
Browse Haband's online shopping catalog for quality women's and men's clothing, comfortable shoes, and discounted home items, all at affordable prices from brands you know and love. From rugged menswear and women's dresses, to tech gadgets and decor, w...
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.