• Haband

Haband

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Overview

Haband has a rating of 1.5 stars from 193 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Haband most frequently mention customer service, free shipping, and return fee problems. Haband ranks 419th among General Apparel sites.

  • Service
    49
  • Value
    47
  • Shipping
    47
  • Returns
    39
  • Quality
    45
Positive reviews (last 12 months): 0%
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0
Neutral
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Negative
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • The inconsistency in sizes is very frequent but the worse is the Customer Service.
How would you rate Haband?
Top Positive Review

“I've been a customer for years and am generally pleased with the quality.”

Mark A.
12/15/20

I'm usually satisfied with the quality, so long as I'm careful to order exactly what suits me. I'm not pleased with the exchange/return arrangements, where returned merchandise ships back for"free", using pre-printed supplied label, but a flat $10 is charged back for the trouble. This makes few returns worth the effort and I have kept and altered clothes rather than suffer this indignity. There is no alternative to this arrangement.

Top Critical Review

“Horrifically horrifyingly horrid”

Jeff B.
5/15/23

I waited for forever only to be greeted by an incompetent non-English speaking employee presumably in a boiler room somewhere else. I spoke to the person who took info in my native tongue at slower than a snails pace for more than fifteen minutes and then he asked me, "Are you calling about a HABAND promotion?" Are you kidding me? I politely told him the call was over. This happened about 3 minutes ago at 12:42pm EDT. I'm very sad that I can't purchase the clothes I wanted for the unusually reasonable price and savings but the cost cutting on the phone reps did HABAND in today.

Reviews (193)

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Reviews that mention popular keywords

customer service (63)
Thumbnail of user marka1406
1 review
2 helpful votes
December 15th, 2020

I'm usually satisfied with the quality, so long as I'm careful to order exactly what suits me.

I'm not pleased with the exchange/return arrangements, where returned merchandise ships back for"free", using pre-printed supplied label, but a flat $10 is charged back for the trouble. This makes few returns worth the effort and I have kept and altered clothes rather than suffer this indignity. There is no alternative to this arrangement.

Thumbnail of user geralds280
1 review
8 helpful votes
September 17th, 2020

I do not know what this $25 bill was for. But you billed me two late fees of $39 each for $78.
Total is $108, I paid this so as not to ruin my credit. But you are legal robbers.
I was a frequent buyer, but will never buy again.

Thumbnail of user kirstenk33
1 review
1 helpful vote
November 25th, 2020

I had ordered some clothing and then a few days later made another order. I actually did not read reviews for the company site before ordering. I read the poor reviews after the second order was processed and I was more than a little worried that I had made a bad move. I was pleasantly surprised that both orders arrived in less than a week, all of the clothing arrived and was as advertised. Quality was overall pretty good or definitely a least equal to the low price I paid. Sizes were correct and true to usual sizes (all items were plus sized for both men/women's clothing.) I found the shopping experience overall good and will order from them again and hope future purchases go as well.

Thumbnail of user marias1220
2 reviews
1 helpful vote
October 22nd, 2020

After multiple calls and emails. JC called me back and placed a new order with the original discount codes that were available when I placed the lost orders. I appreciate the response, even though it took several calls, emails and waiting two days.

Thumbnail of user debbiem966
1 review
0 helpful votes
December 1st, 2020

Thank you Haband we placed our order on 11/23 and received our order in 11/30. Everything was as we ordered and all fit perfect. We will shop here again.

Thumbnail of user raym1044
3 reviews
4 helpful votes
December 5th, 2017

Very pleased with Haband... a few times the sizes on cargo pants were too long but I did not return... wife hemmed

Thumbnail of user danieli84
2 reviews
3 helpful votes
December 11th, 2019

I have purchased many items over the years. I like many of their products, but their customer service is missing a lot. No upbeat or positive thinkers willing to to provide real service. It makes them mediocre. I ordered some New Balance shoes and they looked nothing like what I ordered. I didn't really want a return or refund. I wanted what I had ordered. No offers to try and resolve the issue.
I purchased a couple sherpa lined jackets and love them. The flannel type need serious reinforcement in front pockets. Men carry stuff in their pockets and some heavier stitching to reinforce the pockets would make these jackets great!

Overall, I think Haband needs a better quality control service and much more supportive customer service departments.

Daniel F. Irwin Sr

Thumbnail of user jyotis60
1 review
1 helpful vote
October 11th, 2020

Purchased 8 items, overall good for price if you ok with average quality, not washed items yet, liked secret pocket in shirt for carring cash and c. C., passport ext in shirt. Price is very reasonable plus you can get free shipping too

Thumbnail of user barbaraw56
2 reviews
1 helpful vote
July 30th, 2015

I've ordered several times now from Haband and really like it. Their sizes are accurate and great quality! The only issue I had is that the knock-off cologne wears off way too soon. But it does smell pretty much like the name brand cologne.

Thumbnail of user cindyf28
36 reviews
159 helpful votes
September 5th, 2016

Haband is not my style but I do get lots of my fathers clothing through them. He enjoys the cut and style of their pants and zippered up shirts. All of the clothing hold up well and no ironing required on many clothes items. No ordering or shipping issues at all

Thumbnail of user jimk103
6 reviews
6 helpful votes
October 16th, 2017

, I found that experience with this company really helped me with sizes, because now that I've been dealing with them over the years, I have perfect fits every time.

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About the business

Browse Haband's online shopping catalog for quality women's and men's clothing, comfortable shoes, and discounted home items, all at affordable prices from brands you know and love. From rugged menswear and women's dresses, to tech gadgets and decor, w...

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