• Gumtree.com.au

Overview

Gumtree.com.au has a rating of 1.3 stars from 37 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Gumtree.com.au most frequently mention customer service problems. Gumtree.com.au ranks 211th among Classifieds sites.

  • Service
    12
  • Value
    10
  • Shipping
    5
  • Returns
    6
  • Quality
    7
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
5
4
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • He could not rectify the problem so he forwarded the Complaint to the "tech department".
How would you rate Gumtree.com.au?
Top Positive Review

“Wonderful site to buy new, secondhand, preloved goods.”

Karin W.
2/26/17

Aussie site all states. Choose your area by name or kms. Buy new, secondhand, preloved & even get free items! Almost anything avail. Watch options available. Pickup or post depend upon seller. Also great place to sell. Great for local stuff too. Owned by eBay but shopping is generally much cheaper & no selling fees & no auctions. Highly recommend. I love it! First place to look for something.

Top Critical Review

“Incompetent staff”

John B.
2/13/21

Staff at gumtree are incompetent and unaware of their own policies. I've had to reach out to them on multiple occasions to get them to reinstate my add after incorrectly removing it Theyre never available to chat online and email responses take forever, no contact number either so makes it very difficult to deal with and even more frustrating if its a paid add and they're in the wrong

Reviews (37)

Rating

Timeframe

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Reviews that mention popular keywords

complaint (3)
Thumbnail of user karinw4
2 reviews
1 helpful vote
February 26th, 2017

Aussie site all states. Choose your area by name or kms.
Buy new, secondhand, preloved & even get free items!
Almost anything avail. Watch options available.
Pickup or post depend upon seller.
Also great place to sell. Great for local stuff too.
Owned by eBay but shopping is generally much cheaper
& no selling fees & no auctions.
Highly recommend. I love it! First place to look for something.

Tip for consumers:
Know your prices before you shop to get best value.

Service
Value
Thumbnail of user maryc27
3 reviews
8 helpful votes
January 5th, 2012

I have always used eBay to find great deals on things I need, but I have only just discovered Gumtree! I'm not sure how long it has been around for, but I downloaded the iPhone app a couple of weeks ago - and now I check it every day! The prices for furniture and house things are so cheap - cheaper than I would find on eBay. And the good thing about it is that it is only from your area! I highly recommend checking it out!

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About the business

Free Local Classifieds Ads from all over Australia, Buy and Sell in your local area - Gumtree

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