From the business
GSIstore is an online store operated by General Supplies Inc. to serve our internet customers. General Supplies Inc. starts its operation in 2005 from its mother company which has been in business since 1992. Located in City of Industry, California, we provide our customers quality products with very reasonable price and great personal attentions. As a small business, we understand each customer is just as important and we look forward to helping you solve your HVACR problems. We are also experts on locating hard to find parts that no one seems to want to help you with. Whatever your HVACR need is, let us know we'll do our best to help.
General Supplies Inc. Reviews Summary
General Supplies Inc. has a rating of 3.7 stars from 1,081 reviews, indicating that most customers are generally satisfied with their purchases. General Supplies Inc. ranks 2nd among HVAC sites.
Instant Feedback
Good shopping experience
Efficient. Would like to see an 800 phone #
Shipping is way too high. I know this will be a small package and other companies do not charge this much.
Good
Great place to shop cheaper than most I've been to!
Very happy to find my part so quickly and affordable on line
Thank you!
Every item i received was either made by some cheap company overseas or it was defective. Ordered a pilot assembly and it was defective, it caused hundreds of dollars of repairs to my furnace. I would never buy from this guy ever again, and anyone who buys from him runs the risk of doing damage to their system. The parts he sells are cheaply made and not OEM parts.
Also contacted him to see if he would offer any help and of course did not offer any help at all.
Fast to locate what I needed
The only complaint that I ever had was how long it took for delivery. They called and said it was on back order but it still took longer than they said it would. And I think it was kinda rediculous that I had to pay more for the shipping that the product I purchased. It weighed next to nothing so I didn't understand that. I think next time I will research more places before I order something that you pay more for the shipping than the actual product.
Ordered a Draft inducer motor on Monday. Received it on Tuesday. Didn't ask for any expidited shipping. Amazing turn around time for a shipped orde
Part price was ok, but shipping cost more than the part. There has to be a better way.
Quick & easy
Great transaction. Just wish the shipping wasn't so high on small items when they are needed fast. I'd love to have a USPS Priority Mail option. Very fast and cost effective.
It was great!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members