• Green Building Supply

Overview

Green Building Supply has a rating of 4.59 stars from 56 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Green Building Supply most frequently mention customer service. Green Building Supply ranks 7th among Building Construction sites.

  • Value
    2
  • Quality
    2

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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What reviewers want you to know

Positive highlights

  • Their web site is so informative, and their customer service is knowledgeable, kind, and considerate.

Critical highlights

No critical highlights yet

How would you rate Green Building Supply?
Top Positive Review

“I have been shopping here for more than a year and I love it. Every time I receive an order it is in”

Harry P.
12/16/20

I have been shopping here for more than a year and I love it. Every time I receive an order it is in perfect condition and it comes very fast! But the best part of this brand is the customer service team.

Top Critical Review

“Not entirely trustworthy”

David R.
5/25/20

While I appreciate that this company stocks some safer alternatives, I found dealing with them to be disappointing. I ordered some flooring samples and when they arrived I noticed a chemical odor. I contacted them about this and received a vague, general reply. When I asked more specific questions I received no further response. I tried two different people at the company with the same results. As a result I don't trust this company and I wouldn't buy anything from them without doing my own research

Reviews (56)

Rating

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Other

Reviews that mention popular keywords

customer service (7)
Thumbnail of user harryp198
1 review
1 helpful vote
December 16th, 2020

I have been shopping here for more than a year and I love it. Every time I receive an order it is in perfect condition and it comes very fast! But the best part of this brand is the customer service team.

Thumbnail of user lindam503
1 review
2 helpful votes
February 6th, 2018

Arrived yesterday afternoon via a fedex freight 18 wheeler which made the delivery interesting into a tight RV park (wouldn't have been possible in-season at the beach) and workout for me - no worries there i needed it. The shipper sent it on a broken pallet which gave the driver a hell of a time getting it unloaded. Thus far don't see any damage other than roughed up edges on a few of the boxes of flooring. Didn't expect the flooring to be 6' long sections all one length = a lot of cutting for my installer. Stay tuned...

Thumbnail of user kathrynp56
1 review
1 helpful vote
July 27th, 2018

Great product. I ordered too much however, and they were not very clear in how to let me know how much I would need. "It covers 100 linear feet" is not a measurement that anyone in the U.S. uses much. I'll be sending some of it back and now I have to pay for the shipping on that. But, it was still cheaper than buying on Amazon.

Thumbnail of user marciab73
1 review
0 helpful votes
October 16th, 2018

Timely delivery, cost within reach, easy to use Interface, all makes buying online with Green Building Supplies satisfying. Would like if the supplier could help with the shipping cost.

Thumbnail of user susani19
1 review
2 helpful votes
March 8th, 2018

The samples I ordered came very quickly and exactly as ordered. We ended up buying from a local brick and mortar retailer to support local jobs and taxes. But if that hadn't been available, we would have gone with Greenbuildingsupply.

Thumbnail of user sk140
S K.
1 review
0 helpful votes
July 18th, 2018

I did not get all the samples. Missing one. I really haven't followed up with them yet, but they've sent several emails and they did answer 1 of my questions. The product is good quality. I'm looking at mamoleum.

Thumbnail of user davidg437
1 review
1 helpful vote
September 3rd, 2017

I am happy to have Rubio's monocoat. Only wish they could sell it for a reasonable price. It can't cost 7 x what regular stain costs to manufacture. Your staff are pleasent and helpful. Though surprised that phones are so busy.

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From the business

Green Building Supply is a one-stop-shop for all your natural and eco-friendly home building products. On our website greenbuildingsupply.com you can effortlessly browse through hundreds of natural and non-toxic products — everything is well-organized and clearly defined with MSDS sheets on the contents of most products, reviews, spec sheets, maintenance and installation guidelines, and tips and tricks on testing for chemical sensitivity, working with green products, and much much more!

Business History

As a family owned company, we started in search of natural and non-toxic building materials to use in our own home. Our home is inspired by Frank Lloyd Wrights prairie style, as well as the ancient principles of Vedic Architecture.

In a small Iowa town, it was almost impossible to find products locally that satisfied our craving for natural beauty. Also in 1991 there was no internet, very few magazines, and scant interest in green building products.

We traveled around the US to locate beautiful natural products. Getting reliable information about the content of various products was the most challenging task; as at the time few manufacturers knew what would trigger chemical sensitivity in their products, or the impact their products would have on the health of the home owner and the environment.

Eventually we put all the pieces together and as natural healthy homes came into demand we were inspired to create a store to make these products easily available to others. Our first customers were our friends, many of them out of state, and some of them chemically sensitive. So far, we've helped thousands of people create new healthy homes, and we are educating more and more every day.

Company Representative

Thumbnail of user aaronh85
Aaron H.
Eco-Advisor at GreenBuildingSupply.com
Typically does not respond to reviews

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