The company's reputation appears to be marred by significant customer dissatisfaction, particularly regarding account management and communication. Many customers express frustration over sudden account closures and the inability to reach support, indicating a lack of effective customer service channels. Conversely, there are mentions of external assistance successfully resolving issues, suggesting that while the company may struggle internally, some customers find resolution through alternative means. Overall, the feedback highlights critical weaknesses in customer support and trust, overshadowing any potential positive aspects of product or service quality.
This summary is generated by AI, based on text from customer reviews
I had a feeling they were going to get funny before I got into it, but I kept going. Don't be as stupid as me. They shut down my account for no reason and I couldn't reach them because they also shut down all conversation channel. Glad my friend referred tweedsiderecla i m * c 0 m. They were very helpful in getting back what I invested with them