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  • GreatClips

GreatClips

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Overview

GreatClips has a rating of 1.4 stars from 171 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GreatClips most frequently mention customer service, worst haircut, and second time problems. GreatClips ranks 734th among Hair Care sites.

  • Service
    60
  • Value
    53
  • Shipping
    14
  • Returns
    18
  • Quality
    47
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
13
45
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How would you rate GreatClips?
Top Positive Review

“Great blowout with Joseph”

Corinna C.
12/24/22

Walked in to Great Clips in Menlo Park, Sharon Heights to get a blowout. Joseph did exactly what I wanted! He asked me if he could use some products on my hair-and I said yes! Will return again! Thank you Joseph fir making my hair look perfectly beautiful!

Top Critical Review

“La Porte at Spencer and Canada”

Kimberly D.
10/22/24

Walked in after work. Was greeted by a lone stylist. I showed her what I wanted. I have hair to the middle of my back and was wanting my fringe cut and tapered into the sides. I EVEN SHOWED HER A PICTURE! I thought it looked a bit questionable when I left but I realize bangs have to grow a bit to look right. I woke up today and realized this woman has butchered my hair! It has uneven areas all into the sides. No blending. I am so upset! I KNOW it will grow back but I am going to have to spray it down to get it halfway decent!. Stay away from Samantha!

Reviews (171)

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hair (47) customer service (4)
Thumbnail of user acooper118
2 reviews
8 helpful votes
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April 13th, 2023
Verified purchase

Bro did not set me up dave my barber was off the za, but when he came around he just left mid haircut I wasn't paying attention when I realized bro gave my hair a stumble IT LOOKED LIKE A TODDLER DID IT! But he came back straight and decided to laugh at it and asked who did it, so I said you you fat monkey get me lined up or ima send you back to barber school with you devious shark teeth. All great clips workers are smooches and mess with a monotlces out a jittleyangs maloogan choogan noogan.

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Value
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Thumbnail of user jerrywilliams772apple
1 review
0 helpful votes
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June 28th, 2023

Christine is a great beautician, my wife and I both go to her.
She is knowledgeable, professional and would recommend to anybody!
I give her 5 stars

Thumbnail of user janiceb397
1 review
0 helpful votes
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August 29th, 2020

My hair looks choppy and I asked to leave some length and that wasn't done. I will never let Janie do my hair again.

Thumbnail of user pauls4477
1 review
1 helpful vote
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December 16th, 2022

Went for a store opening $6.99 hair cut, wasn't worth the money. Worst hair cut I ever had, returned for a PLEASE FIX THIS MESS HORRIBLE!
I people pointed and stared then laughed when I walked past.

Service
Value
Quality
Thumbnail of user adirinev
1 review
0 helpful votes
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March 18th, 2020

Was 10 min wait beautiful haircut and they aren't scared of the coranoviruses the women are great clean store and love the hair cut thank you

Thumbnail of user emmanuelt9
1 review
2 helpful votes
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May 26th, 2016

You guys suck. You need to gob back to school to know how to cut hair. GO TO A BARBERSHOP SCHOOL, YOU GUYS REALLY NEED IT. If not, you guys should hire people who been in a barbershop. You guys are freaking terrible, I was not satisfy with my cut. I WILL NEVER COME BACK TO THAT PLACE. You guys don't give what I ask for. I ask for a normal haircut and you guys gave me a buzz cut, Don't yall know the differences between a buss cut and a normal cut. I am sorry, yall need to close and reopen when yall know how to cut. I need this was gonna happen but it even worst than my expectation. Now i have to fix my hair and restart my waves process again. My haircut is really bad and it suck. The stylist there or whatever you guys call it, couldn't even say this is a good cut. Yall suck, you worse than terrible, and yall need some serious help. The great clips I went to is the one close to vons in las vegas *******. They got a gas station and a little ceasar over in that area too. They suck you guys. Don't ever go there in your life. Don't go to any great clips in you guys life. They are not great, they are terrible. They should call it terrible clips. This my advice to you as well as my review. Have a good life,"Terrible Clips."

Thumbnail of user jom412
1 review
5 helpful votes
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December 26th, 2021

Hair salon sucked. Asked for them to cut the sides and they cut tithe top of my head. If you like your hair, DONT COME HERE

Thumbnail of user frankw406
1 review
1 helpful vote
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September 9th, 2020

This is second time i have gone there. Saod laeve the top alone im letting it grow in. Get home half the back of my top is gone. Dumb $#*!ing $#*!s

Thumbnail of user ruthn371
1 review
0 helpful votes
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May 20th, 2021

I get my hair cut at the Heights Plaza Great Clips and would highly recommend Min. She is super good!

Thumbnail of user faridam5
1 review
0 helpful votes
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April 1st, 2019

I had a formal up-do and she did a great job. Very friendly and customer oriented. She listened to suggextion and did exactly what I wanted her to do

Thumbnail of user miam118
1 review
1 helpful vote
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February 21st, 2020

It was terrible it was 60$ just to dry wet hair my little sisters hair is wet we are going to bettys

Thumbnail of user juliand135
1 review
1 helpful vote
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October 8th, 2023

I WENT TO GREAT CLIPS A WEEK AGO AND I ASKED FOR JUST A TAPER AND EVEN SHOWED THEM A PICTURE BUT THEN THEY DECIED TO GIVE ME A $#*!ED UP FADE AND IT WASNT EVENA TAPER

Thumbnail of user carlosm615
1 review
0 helpful votes
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June 11th, 2021

It did not give me the hair cut I wanted I wanted my hair still to be long but it is short I don't suggest this place

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Thumbnail of user hughj65
1 review
4 helpful votes
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December 2nd, 2020

Greatclips is GAY horrible haircuts the hairstyles are horrendous gimme my moneh back before i slap da sh outta u

Thumbnail of user iwantyouop
1 review
1 helpful vote
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August 5th, 2023

My haircut was horrible I look like a old man with the haircut I got do not go there at all I can promise you I'm not

Thumbnail of user hdvdosvisvdi
1 review
3 helpful votes
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January 23rd, 2020

Terrible I went and ask for trim and got a bob cut with stacks...

Thumbnail of user ivyj34
1 review
3 helpful votes
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January 27th, 2023

I ask for a trim and NOT to cut the front and the lady cut the FRONT and DIDN'T GIVE ME A TRIM and now I'm stuck to growing it! Don't recommend!

Thumbnail of user alanp400
1 review
0 helpful votes
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April 11th, 2021

Shshshdhehehshshehshehehhehshshseeeeeeshshhshshshshsgshshshshshshhwhwhwbbbbbwbwbwvgwgegwggwwvwgwgwvvwve

Tip for consumers:
Don’t go to great clips EVER

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About the business

Great Clips hair salons provide haircuts to men, women and kids. No appointment needed.

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