Gourmet Gift Basket Store
Review of Gourmet Gift Basket Store: Simple; easy to order
California
1 review
0 helpful votes
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December 19, 2023

Simple; easy to order.

Date of experience: December 19, 2023
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Gourmet Gift Basket Store

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Canada
1 review
0 helpful votes
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Fantastic service
June 25, 2023

Excellent service and website was easy to use.
The lady I spoke with, went over and above and I help me, she was extra helpful making sure it was delivered on a Sunday last minute for my sister in law to console her as her mother passed away.

Date of experience: June 25, 2023
Canada
1 review
3 helpful votes
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The Gourmet Gift Basket store continues to create a seamless and satisfying experience.
I've ordered from them several times in the past and would recommend them for anyone looking to provide something special.

Date of experience: May 15, 2024
Canada
1 review
1 helpful vote
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Really Terrific Experience
March 22, 2023

So often I've been disappointed with products like this. They rarely show like expected or advertised. The customer service surrounding the build of my baskets was top notch, and the results were exactly as expected. Staff could teach a few companies today, how great Client satisfaction is delivered. Well done!

Date of experience: March 22, 2023
Nebraska
1 review
0 helpful votes
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Ordering.
June 5, 2020
Updated review

Annoying that there's a charge for 'large message'. Wasn't able to access the 'Live Chat'. I could read operator note, but could not type a message back.

Received a phone call on my above note, and she resolved my issues in gracious fashion.
I am happy with the selections available. I was ordering on behalf of someone else and therefore did not get to speak to the recipients. However, I know they received the baskets in good order and in the time frame provided. I'm told their comment was "We received a very pleasant surprise today. Everyone really enjoyed it". Other than that, I can't speak to the products provided, but they certainly look good on your website!

I would recommend Gourmet Gift Baskets and I will be ordering from you again. :)

Date of experience: June 5, 2020

Annoying that there's a charge for 'large message'
June 27, 2020
Previous review

Annoying that there's a charge for 'large message'. Wasn't able to access the 'Live Chat'. I could read operator note, but could not type a message back.

Date of experience: May 28, 2020
Canada
6 reviews
6 helpful votes
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Cheese Cake Gift
December 25, 2020

I found out that the gift of cheese cake was more of the type you can find at any big box grocery stores such as Loblaws. More an issue with the delivery service Canpar. Was not delivered appropriately as fragile stated on the box and thrown down on it's side, delivered a day earlier than was stated per agreement. Still waiting for a response from the Gourmet Gift Basket Store on follow up with Canpar. Thought they would have their own delivery truck service!

Date of experience: November 25, 2020
Canada
1 review
0 helpful votes
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Heck
July 20, 2020
Updated review

Cool damn you guys live long time i wish should i typing about 100 words? I don't think so.
And she was really like me to hug after get the basket i was happy at that time tho. I have to think positively. Thank you for your feedback.

Date of experience: June 20, 2020

Their calling service was wonderful!
June 13, 2020
Previous review

Their calling service was wonderful!

Date of experience: June 13, 2020
Canada
1 review
0 helpful votes
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Fabulous
December 18, 2022
Updated review

Such a good experience earlier today, i decided to send another one!
The first two dellveries went well. Haven't heard from the third one yet -- the one i sent later than the first two.
Ordering was difficult -- only because your selection is so comprehensive. I wanted to suit the contents to the recipients and your great selection enabled me to match the baskets so much better than the other companies i've tried in previous years. It just took longer to get it right! Thank you!

Date of experience: December 18, 2022

Such a good experience earlier today, i decided to...
December 10, 2022
Previous review

Such a good experience earlier today, i decided to send another one!

Date of experience: December 10, 2022

Monika is great!
December 10, 2022
Previous review

Monika is great! Hope this works out where the two baskets go to two different places. Your baskets look wonderful, i'd like to order them again next time.

Date of experience: December 10, 2022
Canada
1 review
0 helpful votes
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Excellent Ordering Experience!
December 16, 2022

Kornelia has been sooooo helpful in getting my order delivered including having to change delivery addresses to accomodate a recipient who I was unaware was out-of-town. Extremely helpful throughout the entire process. I would definitely recommend ordering from the Gourmet Gift Basket Store without hesitation. Fantastic customer service! 5+++ stars!

Date of experience: December 16, 2022
Canada
1 review
2 helpful votes
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Perfect Mother's Day Gift
May 15, 2024

Mom loves it! She has slowly and methodically opened each selection and savoured each of them at different times.
She truly enjoys this little luxury.

Date of experience: May 5, 2024
India
17 reviews
9 helpful votes
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I'm new to Gourmet Gift Basket Store, and this is my first order. I'm really satisfied with my order, and I'm glad my mother liked her present. On Mother's Day, I purchased a basket for my mother, which was a great present for her, complete with a lovely plaque with a note and assorted sweets, all of which were beautifully arranged. I'll definitely place another order!

Date of experience: April 13, 2021
Washington
1 review
0 helpful votes
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Easy to redeem
December 31, 2023

Received a gift-rocket certificate from our son for Christmas. It only took a few minutes to redeem. We had it sent to our Venmo account and the money was in our account the next day. Bing bang boom.

Date of experience: December 29, 2023
Florida
1 review
0 helpful votes
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Fantastic
November 4, 2020
Updated review

The basket came out incredible. He loved getting the package filled with lots of goodies especially when the coronavirus is causing havoc and making it so that Halloween couldn't be celebrated the same as a normal year. I would say the only two issues I had was it being delivered a couple days before the date I was hoping for (although it worked out fine so that's not a bid deal) and the webkinz brightly colored frog plush really didn't fit the Halloween theme of the basket. Other than that, it was perfect.

Date of experience: November 4, 2020

Lots of options to make sure your order is exactly...
October 27, 2020
Previous review

Lots of options to make sure your order is exactly how you would like it, easy to navigate through the site also.

Date of experience: October 27, 2020
Canada
1 review
0 helpful votes
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Great Service
December 11, 2022

There was a glitch when I tried to order online. I had very helpful customer service when putting my order through by phone. My order was delivered on time.
My experience was very positive and I would definitely use Gourmet Gift Basket again.

Date of experience: December 11, 2022
Canada
1 review
0 helpful votes
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Satisfaction
October 23, 2020
Updated review

I was searching for gift for 90yr old who is legally blind and crippled with arthritis and I choose edibles. She says it is lovely but due to pandemic I am not visiting so trusting your guarantee of best quality

Date of experience: October 23, 2020

Quite good
October 16, 2020
Previous review

Quite good

Date of experience: October 16, 2020
Canada
1 review
1 helpful vote
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Easter gift basket
April 3, 2023

Very Good! From beginning to end was a great efficient experience. Only change would like to see the actual shipping cost before checking out or payment.

Date of experience: April 3, 2023
Michigan
1 review
0 helpful votes
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Joyous Basket
December 19, 2022

Excellent selection, easy to follow website, on time delivery and courteous, friendly delivery person. Outstanding product, overall positive experience
Again!

Date of experience: December 19, 2022
Georgia
2 reviews
0 helpful votes
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I sent a lovely basket of treats to some friends who have done so much for me. It was wrapped beautifully and full of delicious goodies enjoyed by the adults and the children.

Date of experience: November 18, 2020
Canada
1 review
0 helpful votes
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Christmas basket
January 24, 2021
Updated review

I just heard from the women I sent the basket to, she said it was a mess with melted cheese all over everything. I hope you can do something about this. Thanks

Date of experience: December 25, 2020

Very good
December 8, 2020
Previous review

Very good

Date of experience: December 8, 2020
Canada
1 review
0 helpful votes
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Not what was advertised
June 12, 2020
Updated review

I ordered the Magic Easter Egg Gift Basket for my 2 young grandsons to enjoy. At time of ordering I upgraded the basket by $20 in hopes that some of the advertised items would be doubled up so the boys could share (ie the toys advertised). I put this note on the order: "Easy enough site to use. I didn't see a spot that i could add what i would prefer for the extra $20 upgrade. Just wanted to double up on a couple of items in the basket but hopefully it will be sorted. The basket looks great. Thanks!"
Not only did this not happen, but the basket delivered looked NOTHING like what the picture showed of the Magic Easter Egg Basket -what I ordered. Most of the advertised items in the basket - all for kids: note pad and stickers, paints, chocolate eggs, jelly bunnies - were not included.
The basket delivered looked nothing like an Easter basket for children, it looked like a specialty cookie and chocolates basket for adults. No fun colors, no easter eggs or bunnies, paints, toys or activities as advertised. We were very disappointed! It was a lot of money for nothing at all that we would have chosen to send to two little boys. It seems that I cannot attached pictures here (of what was ordered compared to what was delivered) but I will send those under separate email.

Date of experience: April 19, 2020

Easy enough site to use
June 12, 2020
Previous review

Easy enough site to use. I didn't see a spot that i could add what i would prefer for the extra $20 upgrade. Just wanted to double up on a couple of items in the basket but hopefully it will be sorted. The basket looks great. Thanks!

Date of experience: April 8, 2020
Canada
1 review
2 helpful votes
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Excellent service
April 5, 2024
Updated review

I accidentally typed in wrong delivery date. I got a call to inform me of mistake by a woman I believe her name was Monica. Saved the day for me.

Date of experience: April 5, 2024

Whole experience very easy and convenient

Date of experience: January 5, 2021

Overview

Gourmet Gift Basket Store has a rating of 4.3 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gourmet Gift Basket Store most frequently mention and customer service. Gourmet Gift Basket Store ranks 5th among Gift Baskets sites.

service
14
value
37
shipping
37
returns
1
quality
36

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423 reviews