website thubmnail of Gosplitty
How would you rate Gosplitty?
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Canada
1 review
2 helpful votes
Follow Sanjay P.
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Never ever book with this company; they're looting people's money. I stayed five nights at their hotel and they charged me for nine nights. They don't pick up your phone and don't reply to your e-mails. This compnay is a big SCAM!

Date of experience: May 30, 2023
Minnesota
1 review
3 helpful votes
Follow Layce J.
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Do not waste your time or money! This is a huge scam! I paid for a hotel prior to checking in. Upon checking in, I was told that payment was not received and that I would need to pay for the room. They had my name but not payment. I have called this fraudulent website almost daily since then (3 weeks) and keep being told they are working on my case and they will get back to me in 24 hours after contacting the hotel. They do not update me within 24 hours and the hotel has not heard from them once! Do not use this, save yourself time and use a reputable 3rd party because this one is not it!

Date of experience: July 10, 2023
California
1 review
0 helpful votes
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Go splitty hotel
March 3, 2024

I was reluctant on using go splitty as well. Fortunately immediately after I booked, I called the hotel and they gave me a confirmation that I have a room. 👍

Date of experience: March 2, 2024
Washington
1 review
0 helpful votes
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Seemed like a good price
May 14, 2024

Seemed like a good price. I asked about any other fees and was told no. After my stay I was hit with more fees.

Date of experience: May 14, 2024
Indiana
1 review
2 helpful votes
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RUINED MY DAUGHTERS COLLEGE GRADUATION. Booked the room they took the money BUT NEVER SENT TO HOTEL! THEY FLAT OUT DONT ANSWER THE PHONE EVER. They prey on people who can't afford a lot and they don't care. AVOID AT ALL COST.

Date of experience: May 6, 2023
Maryland
3 reviews
4 helpful votes
Follow Caitlin V.
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This site is a scam, they charge you, don't let you cancel and don't actually book the hotel you paid them for. Terrible customer service too, the cheap prices are in fact too good to be true.

Date of experience: January 21, 2023
Florida
1 review
0 helpful votes
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They wrote ALL fees were included upon payment. This is not true. I was charged 150 dollars for resort fees upon checkout from the hotel on my card that I left for incidentals.

Date of experience: February 5, 2023
California
1 review
2 helpful votes
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SCAM
June 9, 2023

Booked a hotel room through Gosplitty and the hotel went out of business prior to my check in date. Gosplitty refused to refund my money, saying I didn't fallow their cancelation policy.

Date of experience: June 9, 2023
Canada
1 review
1 helpful vote
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Do not use
April 8, 2023

No app available, no customer service, no refund and fake refund offer, sight falsely changes peramiters so it's not working correctly. Absolutely garbage

Date of experience: April 8, 2023
France
1 review
1 helpful vote
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Arnaque
July 13, 2023

Impossible de me faire rembourser une nuit d'hôtel payée mais non réservée. Plusieurs mails envoyés sans effet

Date of experience: July 13, 2023

Overview

Gosplitty has a rating of 1.1 stars from 32 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Gosplitty most frequently mention and customer service.