GoodRx has a rating of 3.2 stars from 603 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with GoodRx most frequently mention day supply, health insurance, and cash price. GoodRx ranks 7th among Coupons sites.
This company responds to reviews on average within 3 days
Big semi-easy saving at C.V.S. Massachusetts locations. Sometimes the cashier acts like it is bothersome to lower the insurance cost to the NICE Goodrx price. I Think this "coupon shamming" is taught to them through corporate culture. Maybe they drank the (C.V.S.) koolaide. But you have to stand your ground so they lower the cost.
To save money, GoodRx uses people from non-English speaking countries to work their call centers. They did not understand my basic questions and give guidance that was simply incorrect -- a true lack of training and incompetence. Also, GoodRx advertises special one-time pricing that simple isn't accurate. Please don't trust this company with your medication. I ended talking to my pharmacy (CVS) and they had their own discount plan which was cheaper. Thanks for nothing, BadRX!
Big semi-easy saving at C.V.S. Massachusetts locations.
Sometimes the cashier acts like it is bothersome to lower the insurance cost to the NICE Goodrx price. I Think this "coupon shamming" is taught to them through corporate culture. Maybe they drank the (C.V.S.) koolaide. But you have to stand your ground so they lower the cost.
Not sure why so many negative reviews - so far I had only great experience with goodrx. Best prices, better price than my insurance can provide. This is a steal!
We appreciate your review, Avin!
I would recommend Good Rx to anyone and everyone who needs medical help after hours of normal businesses. I would even choose this over most medical experiences during typical business hours to be honest. Quick. Easy. Affordable. Plus they checked in on me after which I didn't expect. I love that the staff is knowledgeable and caring. I wish I could give them more stars! I recommend be careful and pay attention when selecting how you rate your experience after your visit as I assumed it would show the ratings in ascending order not descending order and inadvertently clicked on the worst option where I had wanted to give them the best rating possible. Definitely will use this service again.
Tip for consumers:
Anyone who needs medical assistance after normal operating hours or anyone who has anxiety about seeing doctors face to face. I'm not sure how much they can diagnose but I noticed a long list of other ailments.
Products used:
Antibiotics
Hello Erinne! We are so glad you enjoyed your GoodRx Care experience. If you find you need further assistance with from GoodRx Care please message us through our app messenger. We are available Monday through Friday from 6am to 7pm PST, but response times may take longer outside of our normal business hours. We hope you are doing well and wish you a swift recovery!
Wow, the whole process was smooth and fast. I absolutely loved that I didn't have to go and pay $180 at walk in, but at the comfort of my home answered all questions on their website, paid $40 and had my prescription quickly, I am super impressed. On top of it, used their coupon for the prescribed medication and instead of $44 it after the coupon it cost me $11. I am very impressed with their website and quality of service.
Hi Na! We're glad our Care team was able to help and get you the treatment you needed. Thanks for trusting in us with your healthcare needs!
Without GoodRX, I would be paying $330-$400+ a month for prescription for my German Shepherd. With GoodRX, I currently pay under $90. Previously, it was $130. Still way less compared to regular cost, which I payed before knowing about GoodRX. Thank you GoodRx for helping me take care of my beloved dog who protects me!
Those are amazing savings Rachel! Thank you for letting us provide you with assistance and savings for you and your pup. We hope both of you are doing well!
I have had a yeast infection multiple times before and the long process of getting a pill at the emergency room was not pleasant at all. I've had to wait 6+hours for them to diagnose me and prescribe a medicine that i already knew I would end up leaving with. This is a very painful and irritating thing and imagine having to wait that many hours once more in the emergency room gave me such anxiety. I was always skeptical about this stuff and it was great being able to get the pill with an hour of using goodrx. I did have to pay for the diagnosis and the pill coming out to 30$ but I'd rather that then going and sitting in the emergency room for the day. The pharmacy and this company doesn't accept insurance. So if I did go to the ER it would've been free. But if you need something fast then this is the route to go if you're willing to pay money.
We appreciate your review! We're glad to hear that GoodRx Care provided you with a quick and convenient experience.
I want to thank Good RX, just found out that I don't have any insurance and I'm a diabetic and needed my medicine and without Good RX my medicine would have been over $175 but I only paid $70. What a great help for us lower middle class. You guys are awesome. I will let everyone know how you help me and can help other people like me.
Tip for consumers:
It works
Products used:
Medicine
Congratulations on those savings Yvette! We are so happy we are able to help you save on your medication.
We save hundreds of dollars every month.
Example: "You have 1 prescription ready for $174.62"
GoodRX price 11.79, Seriously!
Thank you GoodRX
Those are some amazing savings Ken! We are so glad that are able to you and your wife, thank you.
I just recently lost my insurance and good RX came back with the total best thing that could ever happen to me as far as prescriptions. Good RX is the best even better than the best thank you good RX. JJ Fort Worth.
Products used:
Good RX is the best of the best
We're sorry to hear about your insurance, but we're glad we could be there to help Jaime. Thank you for letting us provide you with assistance and saving opportunities. We hope to help you save even more it he future!
Recently I stumbled across Good Rx while searching for a holistic approach to treat a UTI I presumed I had. I become a Gold member and a practitioner walked me through the process and directed me to pick up a over the counter test at my local pharmacy which I had no idea there was such an over the counter test and the practitioner continued to assist me accordingly throughout the whole process. I had my Rx within a few hours and now my husband has signed up as a member as well. Giving us both peace of mind having such medical assistance at our fingertips being neither one of us has medical coverage.
Tip for consumers:
Gold Rx is definitely worth the membership if you don’t have medical insurance coverage
Products used:
Rx
We're glad you stumbled upon us, Elaine! Our providers on our Care team are amazing and always ready to help. Thanks for sharing your feedback and hope you're feeling better!
Picked up a prescription that originally would of been $142 without insurance. Got the coupon stated correctly on the app for $6.92. No issues.
We like the sound of those savings, Ash! Glad we can help make it more affordable for you.
I woke up at 12am with a UTI. I knew I needed antibiotics so I created an account and within 20 minutes, I was connected with a nurse practitioner who prescribed an antibiotic. I sent it to my closest 24-hour Walgreens and had the med in my system at 1:00am. It saved me from a long, uncomfortable night waiting for an urgent care and it was only $1.50!
Tip for consumers:
Ask any questions-the first response seems generic but there are live nurses/practitioners who respond and put me at ease.
Products used:
Antibiotic for UTI
Hi Sarah! We are sorry that you weren't feeling well, we hope you are doing much better now. Thank you for using GoodRx Care; glad you found it not only quick but helpful! If there was anything that could have made your experience better, please let us know by logging into your account and sending us a message, or by giving us a call at (415) 237-1378.
As a pharmacy Technician I can tell you this is a nightmare! I understand people want to save money and that is fine! But then we get the customers that are just doing it to save a nickel! It is time consuming and it takes away from us being able to fill a childs antibiotic that someone is waiting on! Also prices are not always what the app says and they yell at us! Hoping our pharmacy will eventually exclude good rx for good!
This is my first time using GoodRX and I only paid $1.81 for my prescription. They gladly took it at CVS with the only difference that they didn't give me the pills inside a plastic bottle but in its original strip packaging, which is fine as the bottle ends up in the garbage anyway. Thank you!
Hey Diana! We are so happy that we were able to help you save on your medication!
I love GoodRx! When I have refills due I bring up my medication like it is like gas prices. I switch local pharmacies all the time for best price. I just call the cheapest pharmacy and tell them the medication and where it is. Then they do all the work getting it faxed over to them takes up to 48 hours to get filled but well worth the wait when saving money. Meijer actually now goes ahead and does the goodrx price before I even come in and checks it with my insurance with medicare to make sure it is cheaper and goodrx wins everytime. I just have the coupon text to phone and they scan it off my phone also. If I texted myself two days ago I double check before going in I am still getting the best price. LOVE GOODRX and preach it on my facebook page:)
Tip for consumers:
don't just stick to your same local pharmacy do a check of all pharmacies in your area to compare prices to on refills. You find it cheaper at another pharmacy just call that pharmacy give your info your medication and tell them where you have the prescription at now. They will call them and have it faxed over to them to fill. I do this every 90 days when my refills are due. Check them like they are gas prices. I am a pharmacy flipper I call myself : )
Products used:
goodrx coupon with pharmacy pick up
We are thrilled to hear you are enjoying the GoodRx experience Dona! Way to be your own advocate, and pharmacy flipper; working to find the prices that work best for you. We hope you're finding lots of savings and plan to bring you more benefits with GoodRx in the future!
My degenerative condition has challenged me financially as much as physically. I have used your service many times when it made sense. I wish that people would understand that you can't control what others do with their prices. Most only care about profit, and feed off the most vulnerable segment of society. This is a small, but important step in the right direction. Thank you
Hi Kevin! Thank you for taking the time to share your experience with GoodRx. We are very happy to hear we are able to provide you with savings for your medications.
Just wanted to say this company is legit. I refilled my prescription on Walmart's website and it came to $59.99. I called and spoke to the pharmacist and was advised that my insurance Express Scripts wouldn't cover a 30 day supply. I was mildly irritated but I didn't make a big deal about it. When I got to the pharmacy and was ready to pay the cashier asked me to wait a minute and went to another register, punched in some info came back and told me he applied a coupon and my cost would be $21.19. I just assumed it was a Walmart discount and I was so happy I didn't ask any questions. When I got home and looked at the receipt it showed the Good Rx coupon was used. So I just wanted to say thanks for saving me $38.80
Products used:
Coupon
Hello there! We are glad we were able to help you save on your medication!
My old insurance paid a major portion of a medication, but my new insurance pays NOTHING. That left me to potentially fork out $328 for a 1 month supply. I checked out Good Rx, and was skeptical, but what did I have to lose, or go without this necessary maintenance medication. Went to Safeway, where my portion was listed cheapest, and had doc office send Rx. At counter, was charged $13 of a possible $369. No muss, no fuss. Good Rx paid the rest. Thank you. Now I can stay on course with a med I truly need.
Products used:
Medication
Hi Raymond! Our goal is to help Americans save on their medications at the pharmacy and we're glad to hear you were able to locate your medication at a cheaper price!
Thank you GoodRx for helping me with a Medication!
Incredible break on my cost!
Keep up the Fantastic Work
Thank you for the kind words, Jeffrey!
Saved me lots of money and time on pricing my area for the best deals. I have used it now for a few years and it is very useful
We are seniors and have prescription coverage. I take Fenofibrate 160 mg. A 90 day supply (both generic)
My insurance cost went up to $128.
I got it at Kroger with a GoodRX coupon for $17.91. It is terrible what they do to seniors.
Thank you GoodRX
Use often for $$ patent scripts... Especially blood pressure meds and off label drugs prescribed by my Dr.
Products used:
None
That's wonderful, Robert! We're happy to help you save anywhere we can. :) Thanks for sharing your feedback.
My husband and I save 30% on our prescriptions every month. Publix was charging $183. After seeing the TV ads I thought I would see if this was real. I downloaded the app and checked the prices of our meds. I found that by switching to Kroger and using the app we could save $56.90. That's real money to us. Now our new pharmacist at Kroger automatically checks between our insurance and GoodRx and uses which ever is lower. Thank you Kroger and Good RX. Our insurance company and our former lazy pharmacist should be ashamed of their price gouging practices. It's real folks.
Glad we can help you save, Joann!
Quick, convenient, easy! I was stressed out because I needed my birth control pills. I did not have time to set up a doctors appointment (currently just moved states and started a new job) nor did I have my new insurance cards yet. I filled out a quick questionnaire online and it was followed by a call from a Nurse Practitioner. The NP verified who I was and filled out my prescription. I was then sent a link to set up where I wanted my prescription sent to. I picked my nearest Rite Aid pharmacy and a hour later had three months worth of my birth control. GoodRx also sent me a coupon to show the pharmacist making my birth control just $5.99 a month. I would highly recommend GoodRx if you need your prescription fast and don't want to waste your time waiting at a doctors office.
We love to hear stories like yours, Savannah! Glad we can help make getting your birth control a fast and efficient experience. Have a great week!
My normal cost is $233 per refill of my medication, I've never used good RX before. I downloaded the coupon and took it to my local Giant Eagle and got the same refill for $11.33! Amazing I had zero trouble and they filled it super fast I highly recommend this app, just do your homework and call around and see who takes it it's that easy.
Hello Mike! We are so happy that we are able to help you save on your medications. Please let us know if we can help you with anything else in the future.
***If you have a question for GoodRx or an issue you'd like help with, PLEASE DO NOT POST IT HERE PLEASE. This website has no relationship with GoodRx and we do not regularly monitor it. Also, we find that customers who post questions and reviews here never respond when we reach out.***
***We have amazing customer care service professionals waiting to help - just email help@goodrx.com and we'll get back quickly. Our goal is to help all Americans afford their prescriptions, and we want you to have a good experience.***
Hello John! We are so happy to hear you found savings with a GoodRx coupon! Pharmacists will, usually, first process your script with the insurance on file; when you provide a GoodRx coupon they have to reprocess you medication. To save time, and hopefully frustration, you may want to provide the coupon before pick-up, either when you drop off your script or by calling in. Hope this helps!