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Good Dog

How would you rate Good Dog?
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Georgia
1 review
0 helpful votes
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Upcoming litter
June 20, 2023

It's been ALOT of hunting down paperwork, desrcibing the parents, uploading test results, etc but, it's worth it. Now all my latest dogs/records are all in one place as I will be doing another breeding with Esther next year to her Grandfather.

Date of experience: June 20, 2023
Illinois
1 review
0 helpful votes
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Had a great experience
November 20, 2022

Dealing with Lizzy at EJC Cattle Dogs has been who I found on GoodDog.com has been awesome! GoodDogs.com has been super helpful and the staff Emailed me a lot making sure I was finding the right breeders and always there to answer any questions I've had and giving me recommendations on breeders. I pick up my little buddy next weekend and I'm super excited

Date of experience: November 20, 2022
Texas
1 review
0 helpful votes
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Its always scary when you start using a new Website when you are a Breeder, because you start get hit quickly with scammers! NOT with Gooddog!

Gooddog is exceptional with its user friendly website! Customer Service is just phenomenal, anytime you need anything, they respond quickly! Payments from New Puppy Parents are processed rapidly! I LOVE Gooddog because you can place puppies in New Homes very quickly! Definitely 5 STARS!

Date of experience: July 17, 2023
California
2 reviews
0 helpful votes
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Very Satisfied
February 11, 2024

Wonderful Breeder, healthy clean pups, met me so I didn't need to drive all the way north saving time they pup needed to be in the car. We would get another dog from her in a heartbeat!

Date of experience: February 11, 2024
Minnesota
1 review
3 helpful votes
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Disrespectful breeder
November 30, 2022

Salata Golden Retreivers asked for a deposit before puppies birth, which we did. The mother died within 24 hours of giving birth. I discussed the effects this can have on a puppy and it's adulthood and respectfully explained we no longer would like one from that litter. She will not refund us or give us a puppy from another litter, not that we would like one from her at this point. She said "you've already been on 2 waitlists and now you're going to another so you're not fit for our dogs"

I've been on one waitlist prior to committing to her puppy, and that waitlist was going to take a year or two to get a puppy. Of course we wanted one sooner:(

She has been very unkind. I'm about as fit for a dog as someone can be.

Date of experience: October 31, 2022
Nicole E. Good Dog Rep
over a year old

Hi Jenny,

Thank you for sharing your concerns with us.

At Good Dog we work hard to support both our breeders and future puppy owners. We aim for everyone involved to have a wonderful experience, and are sorry that your situation is so complicated and disappointing.

We would love to help you work towards a resolution with Salata Golden Retrievers. Please reach out at help@gooddog.com, or by phone at 855-446-6336 so we further assist you. Thank you!

Warmly,
The Good Dog Team

Florida
1 review
20 helpful votes
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Not Trustworthy
October 11, 2021

I have been in contact with one of Good Dog Breeders in Crystal; Florida for dauchshund and have had conflicting information. Overall experience has been awful. I still haven't been able to talk with the breeder by phone. I requested that I come by in person and make my deposit and see the puppies I was buying., no response. The only contact was by email and request for payment. I felt uncomfortable and made me feel like this was a scam. I am very upset that I wasn't able to get my fur babbies.

Date of experience: October 11, 2021
Grace H. Good Dog Rep
over a year old

Hi Mary,

We are so sorry to hear that you did not have a great experience, but we're so happy we were able to connect with you on the phone October 15. Please feel free to reach out via email at help@gooddog.com or to give us a call at 855.446.6336 if there is anything else we can do for you in the future!

-The Good Dog Team

California
1 review
0 helpful votes
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Golden sales
February 26, 2023

We have been successful so far in contacting people to connect them with our puppies.
Initially your format was a bit confusing but it is working now and people are contacting us.

Date of experience: February 26, 2023
California
1 review
16 helpful votes
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You won't believe the astonishing experience I had when I initially contacted a breeder five months prior to the adoption date. Everything seemed to be going well, and the breeder was incredibly polite. The price advertised on their website was $800, which I considered quite reasonable, especially compared to the higher prices of show dogs. However, my excitement turned to disappointment when, after placing a deposit and selecting our puppy, I discovered that the new price had skyrocketed to a staggering $1500! To make matters worse, this increase was never communicated to us during the entire puppy purchasing process. Given our financial constraints, my wife and I reluctantly decided to withdraw from the purchase. This was particularly heart-wrenching for my wife, especially considering that the breeder promptly altered the pricing information on the website just moments after I raised the inconsistency.

What made the situation even more absurd was the fact that we were not offered a refund, despite providing substantial evidence in the form of time-stamped screenshots taken the day before. It is truly disheartening to realize how unprofessional the Good Dog website has been in handling this matter. The breeders appear to be poorly vetted, and in our specific case, they exhibited rude and condescending behavior. Potential puppy seekers BEWARE!

Date of experience: May 5, 2023
Nicole E. Good Dog Rep
over a year old

Hi Jason,

Thank you for taking the time to share your experience with us. We’re glad that our team was able to communicate with you over the past few days, as well as reach out to the breeder on your behalf.

As the team shared with you, this breeder does have a deposit policy that is non-refundable, which is clearly labeled. Each breeder sets their own individual deposit policies with buyers, especially around whether a deposit is refundable or non-refundable. We encourage puppy buyers to choose a breeder whose policies align with what they feel most comfortable with, because we do honor the policies that a breeder and buyer agree to.

We hope this helps answer your questions related to the non-refundable deposit you completed. Please feel free to reach out to us if there is anything we can do to help or if you have any questions or concerns.

Georgia
1 review
1 helpful vote
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Shady
April 29, 2024

They are very shady about protecting bad breeders and their on-boarding process is VERY discriminatory! They won't accept my breeding program because I can't link them to instagram/Facebook or whatever. I DO NOT USE social media. I have AKC, indoor raised, genetic tested, vet checked pups coming soon but they will not approve me, likely due to my complaints to them about a horrible breeder that I dealt with on their site, who they have protected to the fullest because she cranks out litters like a vending machine thus giving them LOTS of revenue in fees! My female has been approved to breed by my vet and I have TOP quality dogs in my particular breed. Their customer service reps are clueless about common dog/breeding terminology when spoken to by phone. ALLLLLL GoodDog cares about is MONEY.

Date of experience: April 19, 2024
Nicole E. Good Dog Rep
over a year old

Hi Julie,

Thank you for reaching out. We’re glad that a member of our Screening Team was already able to connect with you and share more information about our Community Standards, Good Breeder Code of Ethics, and Policies, and how they may apply to an individual breeding program.

Every breeder in our community goes through our screening process and must meet or exceed our community standards, including our Breeder Code of Ethics and our minimum health testing requirements, before joining Good Dog. As our team shared with you, we are unfortunately not able to move your program forward in our screening process at this time, but we’re glad that they were able to share with you the necessary changes we’d need to see in order to re-evaluate your program in the future.

We understand that not everyone will agree with our approach, but we know that you, as a dog breeder, are working very hard and that you have a breeding program to be proud of. We hope that answers your remaining questions, and wish you all the best.

Kind regards,
-The Good Dog Team

Washington
2 reviews
9 helpful votes
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Demands and deadlines
March 12, 2023

Good Dog has repeatedly demanded deadlines that were before health testing appointments. No real person responds so my emails. No real person from Good Dog has ever spoken to me about my breeding program even though their email response on the web said they did. Good Dog is located in New York City and has six investors (!) and those investors are going to get their money somehow. I personally do not believe it is a dog gone good idea to make puppy sales a corporate enterprise and I refuse to participate. I'm sick and tired of people running businesses by instilling unnecessary fear into others and then profiting off the solution. I have been doing this a long time and the problems are very few and far between. Simply put, do not buy puppies from people who can not give you proof. Cash sales are not a problem...some people don't like on line pay companies. Sales tax on puppies sales should be collected and sent in by the seller where applicable. And, I have never had a private check bounce when selling puppies. Best wishes everyone and I hope you find the puppy of your dreams and that it brings you many years of joy.

Date of experience: February 10, 2023
Nicole E. Good Dog Rep
over a year old

Hi Laura,

We’re glad that members of our team were already able to communicate with you via email over the past few days regarding our Code of Ethics and Standards, and how our screening process may apply to an individual breeding program.

As previously mentioned, whenever we have questions about whether a breeding program is in compliance with our Breeder Code of Ethics and Community Standards, we conduct an independent investigation, which may include an examination of all evidence submitted, review of any publicly available materials, discussions with any relevant third parties (including vets, co-breeders, past buyers, etc.), and a discussion with the breeder.

We hope this helps answer any remaining questions you have. If anything changes with your program, we would love to have you rejoin our community in the future. We continue to wish you all the best with your program.

-The Good Dog Team

Nebraska
2 reviews
0 helpful votes
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Cherish and her family were wonderful to work with. We found them on Good Dog. Our puppy was very socialized, healthy and is an absolute joy. They go above and beyond. I would recommend them anytime.

Date of experience: June 4, 2023
Georgia
2 reviews
10 helpful votes
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Good dog advertised our stolen Great Dane with pintrest and will not help us with the stolen dog how many are they doing this to we need our dog Nola ******* is the thief we need help if anyone knows this person horrible shamefull good dog and pintrest boycott them

Date of experience: May 6, 2021
Colorado
1 review
0 helpful votes
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One stop shop
February 9, 2022

Looking for a specific dog breed in your area? Go to Gooddog.com.
Looking for breeders in your area?
Go to Gooddog.com.
Want to learn about a dog's life cycle and diseases?
Go to Gooddog.com.
As a breeder, have learned and appreciated all the many services you offer.
What else you wanna know?
GO to my ONE-STOP-SHOP and find out!
Great job everyone.
Bianka Williams dba Bianka's Dackels in Colorado

Date of experience: February 7, 2022
Grace H. Good Dog Rep
over a year old

Hi Bianka! Thank you so much for sharing your feedback and being a member of our Good Breeder community! We're so glad that Good Dog has had such a positive impact on your breeding program :)

Georgia
1 review
2 helpful votes
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Standard information
November 21, 2022

Good website, but it would be nice to if every breeder included the same information, such as weight and heigth of the parents and specifics of testing, Genetics and OFA scores instead of a generic message

Date of experience: November 21, 2022
District of Columbia
1 review
0 helpful votes
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Awesome customer service support.
February 16, 2023

Being a Breeder at Good dog is amazing they helped from the beginning to end setting up everything they help with all your needs this is the best website ever Hooray for having Good dog I will recommend them to everyone thanks again for all u guys do.

Date of experience: February 16, 2023
Florida
2 reviews
1 helpful vote
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Follow-up from Good Dog
February 21, 2022

What a pleasant surprise to get an email form Good Dog wanting to know how my search for a puppy was going. Great idea to follow-up with potential buyers.

Date of experience: February 20, 2022
Arizona
1 review
0 helpful votes
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Great help
October 28, 2022

I had questions about finding older Sammys thought puppies and Dominic was very helpful with some great suggestions that I will put in to use very soon.
Carol

Date of experience: October 28, 2022
Colorado
1 review
0 helpful votes
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Great Connection
October 29, 2022

Using Good Dog has been a great experience thus far. They connected me to an excellent breeder. Communication with both Good Dog and the breeder rates a 5 all around. I highly recommend.

Date of experience: October 29, 2022
Louisiana
1 review
0 helpful votes
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Finding my puppy, Riah!
November 6, 2022

Very good experience with the Good Dog staff and the breeder I chose. May have to get Riah a playmate next year. We are all settling in and loving up on each other!

Date of experience: November 6, 2022
Florida
1 review
0 helpful votes
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Schnauzer hunting
February 16, 2023

Interested in purchasing a Schnauzer puppy which are kind of hard to find these days. Which led me to Good Dog. Breeders quickly responded to my query. All were very helpful and knowledgeable.

Date of experience: February 16, 2023

Overview

Good Dog has a rating of 4.6 stars from 447 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Good Dog most frequently mention great experience, fur baby and customer service. Good Dog ranks 2nd among Dog Breeding sites.

service
88
value
80
shipping
31
returns
31
quality
72
This company responds to reviews on average within 2 days