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I have used golf18network, as well as golfnow, with none of the issues mentioned above. In fact, golfnow went above and beyond the call of duty last year when I mistakenly made a reservation for the wrong day. Full refund and a tee time for the right day. Overall, these sites have enabled me, and my friends, to play courses we would not ordinarily have access to, and, at a significant savings. No place is perfect, but my experience has been good with both.
I have the same bad experience as others who tried to book an advertised tee time for the Omni Tucson National Golf Course only to find out that the tee time is no longer available, but they have already charged your card their booking fee. If I go back to the advertised tee times, the available tee time has moved to a later time. I tried booking the later time but after they charged my card for the second time, that tee time is no longer available either. I called their Customer Service and his excuse was that the website has problems and they will refund the charges to my card. No refund received after 3 weeks. Golf18 Network does not even merit a one star. They are scammers.
When I made a mistake and booked at a club that would not issue rain checks (even though it was raining), I was able to call and talk to a service agent who issued a refund to my credit card over the phone after speaking to the club pro. Service beyond the ordinary much appreciated. Otherwise, weekly staring times have come off without a hitch at a substantial discount from the regular posted rate. Just wish there were more courses in our area we could book at this way.
My wife and I work in a home for troubled teenage girls. It's hard for us to find a day off and when we do we usually can't afford to do anything. Golf Network provides the right activity at the right price. It gives us a day to relax and enjoy a sport that both of us like to do together.
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