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Going Knobs has a rating of 2.5 stars from 6 reviews, indicating that most customers are generally dissatisfied with their purchases. Going Knobs ranks 34th among Hardware Store sites.
Selection is second to none. Be careful of return policies and practices. The 15% restocking fee is clearly stated in their policy. Be sure to save your return shipping tracking number as they won't issue credit until you call or email the tracking number, even if they've received the return item. Why do they require the tracking number other than to put up a barrier or trip up customer on credit? Further followup was required to get them to issue credit after exceeding the two business days they stated credit would be issued.
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