• GOG COM

GOG COM

Overview

GOG COM has a rating of 2.5 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GOG COM most frequently mention customer service problems. GOG COM ranks 818th among Games sites.

  • Service
    21
  • Value
    21
  • Shipping
    11
  • Returns
    20
  • Quality
    20

This company does not typically respond to reviews

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • I just accidentally purchased a game from them that wasn't compatible with my OS.
  • * Customer service ranges from indifferent to hostile.
How would you rate GOG COM?
Top Positive Review

“I bought a Program from GOg”

JP P.
3/7/23

SO I bought a program I like from Steam for $5.77 cents, it did not work, Steam gave me my money back. I went to GOG which has a Moscow tag on my Credit card, downloaded the program and upgrades for $60 or so, and they work. In fact I first tried this program from a download from GOG on Pirate Bay many years ago ( I Miss Pirate bay), But I tried to download and PAY for the Program on many sites, GOG delivered. I can play my game even if I shut down Internet Access, it is actually installed on my hard drive. Yes it scary that they have a Moscow address, but they have delivered exactly what I purchased.

Top Critical Review

“Stick with Steam”

Tristan P.
2/5/24

GOG Galaxy has gotten progressively worse. Buy a game one day, have it somehow corrupted the next. Can't just reinstall without reinstalling all of the app and deleting regkeys, or it gives install fails. After a little Windows hocus-pocus finally get the game reinstalled in working order. Now game suffers from freezes on load screens that weren't there before. I'm tossing GOG in the bin and will buy my game elsewhere.

Reviews (70)

Rating

Timeframe

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Reviews that mention popular keywords

game (38) customer service (5) store credit (3)
Thumbnail of user ananyag
39 reviews
20 helpful votes
August 4th, 2016

Another site that does not allow SSO from Google/Facebook and requires the user to create yet another marginal website account on the internet.

1 rating was submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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Company Representative

Thumbnail of user virgileg4
Virgile G.
Typically does not respond to reviews

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