GOG COM has a rating of 2.5 stars from 70 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about GOG COM most frequently mention customer service problems. GOG COM ranks 818th among Games sites.
This company does not typically respond to reviews
No positive highlights yet
SO I bought a program I like from Steam for $5.77 cents, it did not work, Steam gave me my money back. I went to GOG which has a Moscow tag on my Credit card, downloaded the program and upgrades for $60 or so, and they work. In fact I first tried this program from a download from GOG on Pirate Bay many years ago ( I Miss Pirate bay), But I tried to download and PAY for the Program on many sites, GOG delivered. I can play my game even if I shut down Internet Access, it is actually installed on my hard drive. Yes it scary that they have a Moscow address, but they have delivered exactly what I purchased.
GOG Galaxy has gotten progressively worse. Buy a game one day, have it somehow corrupted the next. Can't just reinstall without reinstalling all of the app and deleting regkeys, or it gives install fails. After a little Windows hocus-pocus finally get the game reinstalled in working order. Now game suffers from freezes on load screens that weren't there before. I'm tossing GOG in the bin and will buy my game elsewhere.
Another site that does not allow SSO from Google/Facebook and requires the user to create yet another marginal website account on the internet.
Download the best classic and new games on Windows, Mac & Linux. A vast selection of titles, DRM-free, with free goodies and 30-day money-back guarantee.