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Canada
1 review
2 helpful votes
Follow Mandy L.
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If people what to donate they should be allowed the fact that they can pick and choose is horrible. You choose not to get anything from me.

Date of experience: February 5, 2022
Canada
1 review
2 helpful votes
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This organization is SUCH a joke! They stole the "Freedom Convoy" funds that all of us average Canadians donated to, claiming that the convoy was destructive (which it wasn't, despite what some MSM outlets say). If that's the reasoning behind the decision, why weren't "Black Lives Matter" funds shut down and taken away? Seeing as how a large portion of BLM protestors literally burned their cities down, looted, caused riots, and physically assaulted innocent bystanders. If GoFundMe truly has ZERO tolerance for any violence, shouldn't the BLM funds have been cut off as well? Or is it only the causes you don't agree with? The Freedom Convoy have not done ANYTHING violent, and you'd know that if you did a bit of research. The Chief of Police in Ottawa came out and said so himself. Then you decide to give us our money back AFTER an official investigation was started?!? What does that tell us? I will NEVER use GoFundMe again, and I know I'm not alone. Congratulations GoFundMe, you just upset 84% of Canadians who are now refusing to use your services.

GoFraudMe reversed their previous decision when government officials lodged an investigation into them. What are they so scared of if their practices are above board?
Date of experience: February 6, 2022
Canada
1 review
2 helpful votes
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This move was a bs move. I will never support gofundme in the future. Everything about the freedom convoy was peaceful.

Date of experience: February 5, 2022
Idaho
1 review
0 helpful votes
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Thanks GoFundMe!
September 18, 2018

Really appreciate how GoFundMe has worked thru any and questions and issues quickly and efficiently. Great service!

Date of experience: September 17, 2018
Texas
1 review
0 helpful votes
Follow Cathy D.
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Love it so far!
September 10, 2018

I have gotten to put up a need for my son's dog who has cancer. I have gotten suggestions on how to obtain my goal.

Date of experience: September 10, 2018
Wisconsin
1 review
1 helpful vote
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Dishonest company
February 12, 2022

Politically driven and in the pockets of tyrants. When faced with a moral decision they chose to cave.

Date of experience: February 12, 2022
Canada
1 review
13 helpful votes
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Political pressure
February 4, 2022

Allowing and being influenced by political pressure to seize honest donations for peaceful freedom convoy, shame on you go fund me

Date of experience: February 4, 2022
West Virginia
1 review
0 helpful votes
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Company site is easybto use fast set up and social media freindly people are fair less so. 4 days in and not 1 donation

Date of experience: September 18, 2018
South Carolina
2 reviews
0 helpful votes
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Went beyond to help
September 12, 2018

Caleb went out of his way to resolve my issue. He was kind and very helpful until the issue was resolved.

Date of experience: September 11, 2018
GoFundMe I. GoFundMe Rep
over a year old

Happy to hear we resolved that issue, Barbara. We appreciate your kindness and cooperation!

Canada
1 review
0 helpful votes
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Really helpful and nice
September 16, 2018

There was some fine print we didn't know that locked out gofundme and we we're promptly and nicely helped :) thank you!

Date of experience: September 16, 2018
Pennsylvania
1 review
0 helpful votes
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GFM
September 10, 2018

GoFundMe's Customer Service is extremely helpful. They've solved all of my problems fast. They're friendly in all of their responses too.

Date of experience: September 10, 2018
Canada
1 review
2 helpful votes
Follow Amanda A.
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Gofundme. Will freeze your funds, lie, steal, and give the donation to somone else. Unprofessional and guverment run. Do not use!

Date of experience: February 5, 2022
Texas
1 review
1 helpful vote
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Quick response
September 24, 2018

I was very pleased with the overall problem resolution and response to take care of my request. I feel very confident and informed. Thanks again

Date of experience: September 24, 2018
Canada
1 review
2 helpful votes
Follow A former U.
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No way I want to use your plateform after the decision you made of disolving the freedom convoy's gofundme

Date of experience: February 5, 2022
Bangladesh
2 reviews
0 helpful votes
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Amaging
October 5, 2019

Made one purchase so far and i'm very pleased. I will buy more for sure! I was not sure at first but the site is legit and so are the sellers there!

Date of experience: October 4, 2019
Wisconsin
1 review
0 helpful votes
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Thankful for Go Fund Me.
September 13, 2018

I've donated many times to Go Fund Me. Thank you for your quick responses to any of my questions in setting up a fund for my best friend.

Date of experience: September 13, 2018
Ohio
1 review
0 helpful votes
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Results
September 15, 2018

GoFundMe help was great but am not getting any help from any one else we are trying to get the word out but it seems like it isn't

Date of experience: September 15, 2018
GoFundMe I. GoFundMe Rep
over a year old

We absolutely understand where you're coming from, William. As a bit of background, GoFundMe is designed as a 100% do-it-yourself fundraising platform where our users raise funds from their personal networks of family and friends by sharing on social media, or reaching out via email and text message. Our team is here to support you and brainstorm other ways to share your campaign, so please don't hesitate to reach out. Wishing you luck on your campaign!

Pennsylvania
1 review
0 helpful votes
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Thieves
October 10, 2022

They stole money from my fund raiser and refused to return it. They drug me around for two weeks and made excuses for why the money was missing

Date of experience: October 10, 2022
Ireland
1 review
0 helpful votes
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Excellent customer care from help centre when needed, very helpful and very quick at responding, my help was amazing and could not be better

Date of experience: September 5, 2018
Arizona
2 reviews
2 helpful votes
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Great customer support!
September 15, 2018

Kim and Brittany were very helpful. Brittany walked me though trouble shooting issues and even handled most of it on her end. Very grateful!

Date of experience: September 15, 2018

Overview

GoFundMe has a rating of 2.1 stars from 508 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with GoFundMe most frequently mention freedom convoy, canadian truckers and political pressure. GoFundMe ranks 2nd among Crowd Funding sites.

service
119
value
109
shipping
76
returns
90
quality
103