From the business
We ship flowers grown by caring hands, directly from eco-friendly greenhouses to your door. Shaping emotions into boxes, bouquets, and arrangements of blooms to order, we deliver colorful and grateful bunches of pure affectionate joy.
You can buy larger quantities from us than from most of our competitors, for a fraction of the price per stem. By buying bulk you save money and at the same time, you can receive the freshest possible flowers directly from the farm.
GlobalRose Reviews Summary
The company generally enjoys a positive reputation for its reliable delivery and excellent customer service, with many customers praising the timely arrival and beautiful presentation of their floral arrangements. However, concerns frequently arise regarding product quality, particularly with roses that sometimes arrive in subpar condition or wilt quickly. While customer service is noted for its responsiveness and support, issues with order accuracy and fulfillment occasionally detract from the overall experience. Overall, the company demonstrates a commitment to customer satisfaction but must address product quality inconsistencies to enhance its reputation further.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Fairly simple exchange and roses were delivered in a timely manner
It arrived in perfect condition. It was safely wrapped. Great!
Hi, Joshua. We're happy your order arrived in perfect condition! Thank you for letting us know about your positive experience. We aim with every delivery to meet your expectations and we look forward to serving you again!
Browning when we got them and could only use half of them. They were all dead within 48 hours
Dear Jestine,
We are very sorry that your Hydrangeas didn't meet your expectations and we wish you had contacted us as soon as you received your order on May 24 so we could fix your issue in the best possible way. Unfortunately, we don't have any communication regarding the quality of your flowers so we could have sent you a replacement as soon as possible.
We kindly remind you that our customer satisfaction is our number one priority and you can always reach us within the first 24 hours of receiving your product and providing photos at claims@globalrose.com or through our live chat and speak with a live representative. Our team is at your service!
I have had numerous wonderful orders of flowers with Global rose for the past few years. So much more value than local florists!
On one order of stargazer lilies, the order arrived almost dead ( they had apparently frozen on the route.
Global Rose immediately replaced them. I will continue to order from this reliable company!
Thank you for your loyalty and for sharing your experience! We've been happy to be your go-to flower provider for years. While we regret the issue with the Stargazer lilies, we're glad we could swiftly resolve it for you. Your satisfaction is our priority, and we're grateful for your continued trust in us. We look forward to serving you in the future!
It was a great experience. Ordering was easy and I was very pleased.
Thank you, Allison. We're happy you had a great experience and loved the lavender roses. Your satisfaction is our priority, and we look forward to serving you again!
Carnations arrived in great condition. Ordered 600 and just a couple were damaged. We give them out to mothers at our church on Mother's Day and we always get great feedback from them as to how good they look and how long they last (in some cases, 3-4 weeks).
Thank you for sharing your experience! We love to be part of it and it's great that the carnations brought joy to the mothers at your church. We appreciate your feedback we're sorry for the few damaged stems. If you ever need assistance please don't hesitate to reach out using our LIVE CHAT or via email at support@globalrose.com
Our team is at your service and we look forward to serving you next Mother's Day!
The 75 roses came on time. The same day i wanted to arrive, and my daughter loved her flowers.she was very happy.
Making special moments even more memorable is what we strive for. We appreciate your kind words and look forward to serving you again!
Items came well packaged right on time. Overall experience was extremely easy and the roses were absolutely beautiful.
Thank you for your review! We're glad your order arrived on time and in perfect condition. Your kind words about our service and roses are vital to us and we look forward to serving you soon!
Muy Bonitas hermosas preciosas! Si la recomiendo hermosas
¡Gracias por tu reseña tan positiva, Guadalupe! Tu recomendación significa mucho para nosotros. ¡Esperamos seguir brindándote más flores para tus momentos especiales!
Delivered on time and in great condition. I plan to order again.
Thank you for your positive feedback and for sharing your experience with us. We're glad you love our flowers and look forward to serving you again!
Easy to navigate your website and you have very beautiful flowers
We appreciate your feedback and look forward to serving you again!
From ordering, to delivery and quality…A+.
Thank you Global Rose.🌹
Thank you, Aaronia. We love that you had an A+ experience with us from start to finish. Your satisfaction is our top priority. We look forward to serving you again!
The roses came to me and were already half way dead, still tried to wrap them and fix any dead petals. Roses were very very droopy. Stems were long, packaging was nice.
Dear Jazmyn,
Thank you for reaching out to us.
Flowers may arrive slightly dehydrated due to the long journey from South America, but do not panic! With appropriate care, you can bring them back to looking great within the next 12 hours.
Upon receiving your floral box, we recommend trimming the stems around ½ inch" and placing them in clean room temperature water with the provided flower food. We invite you to follow these simple care tips to keep your flowers looking fresh and beautiful: https://globalrose.com/flower-care.html
Please keep in mind that most of our fresh roses will come with 3 guard petals that may have a different color than the true color of the rose. For example, white roses have green or brown guard petals. You may remove them once the flowers start to bloom. Watch this video to learn more about guard petals: https://www.youtube.com/watch?v=gz4hGnDVhYc&feature=youtu.be
If your flowers still appear wilted or dehydrated, please provide pictures and we will be glad to discuss further.
Best regards,
Federico
The roses lasted forever and my 90 year old Auntie loved them
Thank you, Sherri. It's heartwarming that the roses lasted so long and brought joy to your 90-year-old Auntie. Thank you for sharing your experience with us. We're here to bring smiles for all occasions, and we look forward to serving you again!
All in all, I had a good experience with GlobalRose. I might shop again.
We're glad to hear you had a good experience overall. We're sorry about the issue with the light pink roses. You can always reach out to our customer team at support@globalrose.com and we'll gladly help you. We appreciate your feedback and hope to serve you even better in the future!
It made Mother's Day so special. I will do this again next year.
We're honored to have been a part of making Mother's Day special for you! Thank you for choosing us. We look forward to helping you create more memorable moments next year!
THE BEST WILL BE ORDERING AGAIN VERY PLEASED WILL TELL FRIENDS TO LOOT ON LINE IN THE FUTURE THANK YOU FOR YOUR GREAT PRODUCT
Thank you for your kind words, Randy! We're glad you're pleased with our products and service. Your recommendation means a lot to us! We look forward to serving you again.
I am a repeat annual customer and the roses, flowers and greenery are always of the utmost beauty and quality!
Thank you for being a loyal customer and for your review! We're happy you consistently find our products the utmost beauty and quality. Your satisfaction means everything to us, and we look forward to serving you again!
I bought 72 calla lillys and some boutonnières/corsages. For the price, you can't beat this! I would say supplement with some other fresher flowers helped the look of my bouquet.
Thank you for sharing your experience! We're glad our calla lilies and boutonnières were a great value for your wedding. Your feedback is valuable, and we'll keep it in mind to enhance our offerings. Congratulations on your wedding, and we hope to serve you again!
Overall, the roses were great and bloomed nicely on time. I ordered 3 days before the event. Happy with the flowers. Thank you GlobalRose.
We love that the roses bloomed nicely and arrived on time for your event! Thank you for choosing Global Rose. We appreciate your kind words and are glad you're happy with the flowers. If you ever need anything else, feel free to reach out.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your experience! Your satisfaction is our priority, and we appreciate your feedback. We look forward to serving you again in the future!